1. CONTACT: Glenda Hill, MBA (775) 499-5499
Attending a Telemedicine Consultation on iPad 41 Madison Avenue, 25th Floor, New York, NY 10010

2. FACILITIES (Patients)
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
2 AREAS OF SERVICE
PROVIDERS
FACILITIES (Patients)
© GoTelecare | All Rights Reserved
Private & Confidential

3. SETTING UP A CONSULTATION
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – CONSULTATION BASICS
SETTING UP A CONSULTATION
© GoTelecare | All Rights Reserved
Private & Confidential

4. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 1
Go to telemedicine.gotelecare.com on your iPad and click on LOGIN in the main menu
© GoTelecare | All Rights Reserved
Private & Confidential

5. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 2
Fill in the login credentials and click on SIGN IN
© GoTelecare | All Rights Reserved
Private & Confidential

6. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 3
If you are a first-time user, click on the icon in the MENU bar and then click on SETUP and select IOS 1 2 3
© GoTelecare | All Rights Reserved
Private & Confidential

7. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 4
You will be taken to the Apple Store and will be prompted to install the Visual Support App. Please click on INSTALL to complete the installation.
INSTALL
© GoTelecare | All Rights Reserved
Private & Confidential

8. ATTENDING A CONSULTATION
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – CONSULTATION BASICS
ATTENDING A CONSULTATION
© GoTelecare | All Rights Reserved
Private & Confidential

9. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 1
On the home screen, select the appropriate consultation from the list and click on the Attend icon
© GoTelecare | All Rights Reserved
Private & Confidential

10. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 2
Your device will now connect to the service to initiate the consultation
© GoTelecare | All Rights Reserved
Private & Confidential

11. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 3
Click on the Call button to start the consultation!
© GoTelecare | All Rights Reserved
Private & Confidential

12. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
PROVIDERS AREA – ATTENDING A CONSULTATION
STEP 4
The consultation session starts. (It utilizes the Visual Support application that you had earlier installed in Step 4)
© GoTelecare | All Rights Reserved
Private & Confidential

13. SETTING UP A CONSULTATION
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – CONSULTATION BASICS
SETTING UP A CONSULTATION
© GoTelecare | All Rights Reserved
Private & Confidential

14. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 1
Go to telemedicine.gotelecare.com on your iPad and click on LOGIN in the main menu
© GoTelecare | All Rights Reserved
Private & Confidential

15. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 2
Fill in the login credentials and click on SIGN IN
© GoTelecare | All Rights Reserved
Private & Confidential

16. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 3
If you are a first-time user, click on the icon in the MENU bar and then click on SETUP and select IOS 1 2 3
© GoTelecare | All Rights Reserved
Private & Confidential

17. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 4
You will be taken to the Apple Store and will be prompted to install the Visual Support App. Please click on INSTALL to complete the installation.
INSTALL
© GoTelecare | All Rights Reserved
Private & Confidential

18. ATTENDING A CONSULTATION
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – CONSULTATION BASICS
ATTENDING A CONSULTATION
© GoTelecare | All Rights Reserved
Private & Confidential

19. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 1
On the home screen, select the appropriate consultation from the list and click on the Attend icon
© GoTelecare | All Rights Reserved
Private & Confidential

20. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 2
Your device will now connect to the service to initiate the consultation
© GoTelecare | All Rights Reserved
Private & Confidential

21. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 3
Click on the Click to connect button (1), and when prompted, choose Open in the “Visual Support” dialog box (2), to start the consultation! 1 2
© GoTelecare | All Rights Reserved
Private & Confidential

22. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
FACILITIES AREA – ATTENDING A CONSULTATION
STEP 4
The consultation session starts. (It utilizes the Visual Support application that you had earlier installed in Step 4)
© GoTelecare | All Rights Reserved
Private & Confidential

23. Private & Confidential
GoTelecare | 41 Madison Avenue, 25th Floor, New York, NY 10010
CALL: (646) EXT. 304
CONTACT
Glenda Hill, MBA
(775)
© GoTelecare | All Rights Reserved
Private & Confidential