1. Integrating CII Best Practices into Project Teams
Mike Cate
Washington Group International, Inc.

2. Project Team Development Program
Technology Needs Assessment Research Team
6/19/02
What it is and why it was undertaken
Our methodology for integrating CII Best Practices into project team performance
Current status of program
CII RT-173 Plenary Presentation - Gary Williams

3. Technology Needs Assessment Research Team
6/19/02
Mandate
Process “Platform”
ISO 9001 Operating Policy
Project Management Bulletins
Procedure Manuals
Integrate CII Best Practices into Work Processes
Institutionalize “The Washington Way” — TRAINING
CII RT-173 Plenary Presentation - Gary Williams

4. CII Best Practices/Proposed Best Practices
Technology Needs Assessment Research Team
6/19/02
CII Best Practices/Proposed Best Practices
Validation through (one of three)
BM&M Validation
Member acceptance, use, and validation
Rigorous post-research validation
STOP
CII Proposed Best Practice (Pending Validation)
CII Best Practice NO
Defined Process / Method
Steps and Activities
Comprehensive and overwhelming research study/ finding NO
CII
Focus Area
Information
STOP
Key Points:
CII has developed a defined process to identify a best practice.
In order for a CII practice to become a best practice it must move from a research project through a validation process.
A practice can be validated though one or more of the following:
Validated through benchmarking and metrics
Validation through use by a member company
Or other post research validation processes
Until a practice goes through a validation process it remains a pending best practice.
CII RT-173 Plenary Presentation - Gary Williams

5. Integrating CII Best Practices into Project Team Performance
13 Proposed Best Practices

6. Approach and Methodology
Technology Needs Assessment Research Team
6/19/02
Washington Group Steering Team and Clemson University/C.I.C.A.
Vision
Twelve-Step Module Development Process Model involving:
WGI Steering Team
Clemson / C.I.C.A. Team
WGI Subject Matter Experts
WGI Technical Resources
WGI Potential Instructors
CII RT-173 Plenary Presentation - Gary Williams

7. Vision — Desired Outcomes
Technology Needs Assessment Research Team
Vision — Desired Outcomes
6/19/02
Develop outstanding project personnel
and
Communicate project delivery best practices
RESULTING IN:
Consistent outstanding project performance
CII RT-173 Plenary Presentation - Gary Williams

8. Technology Needs Assessment Research Team
6/19/02
Integrating CII Best Practices Into Project Team Development Program Training
CII Best Practices
Clemson University &
Construction Industry
Cooperative Alliance
COOPERATIVE
EFFORT
Project Team
Training Modules
“The Washington Way”
Process Platform
Key Points:
CICA is the technology transfer arm of Clemson University
It is the link between academia and industry
Washington Subject
Matter Expert
CII RT-173 Plenary Presentation - Gary Williams

9. Institutionalizing Our Approach to Projects through Training
Technology Needs Assessment Research Team
6/19/02
Institutionalizing Our Approach to Projects through Training
Best Practices Training Modules
Deployment of Training
Key Points:
CII RT-173 Plenary Presentation - Gary Williams

10. Module Development Schedule and Status
Technology Needs Assessment Research Team
6/19/02
Module Development Schedule and Status
Phase 1 (Complete for Classroom)
Introduction to Washington Group 2
Principles of Project Management 8
Partnering 4
Team Building 6
Project Controls and Change Management 16
Pre-Project Planning 12 48
Class Hrs.
CII RT-173 Plenary Presentation - Gary Williams

11. Technology Needs Assessment Research Team
6/19/02
Module Development Schedule and Status
Class Hrs.
Phase 2 (Complete for Classroom)
Facilitator Training & Certification 16
Optimizing Owner / Contractor Work Structure 6
Procurement and Materials Management 12
Optimizing Project Strategies 6
Productivity and Performance Management 10 50
CII RT-173 Plenary Presentation - Gary Williams

12. Module Development Schedule and Status
Technology Needs Assessment Research Team
6/19/02
Module Development Schedule and Status
Phase 3 (5 of 6 Complete for Classroom)
Safety Planning & Management 8
Managing in a Union Environment 4
Managing in a Non-Union Environment 4
Scheduling Fundamentals 10
Lessons Learned (Underway) 4
Business Management and Finance 8 38
Est. Class Hrs.
CII RT-173 Plenary Presentation - Gary Williams

13. Module Development Schedule and Status
Technology Needs Assessment Research Team
6/19/02
Module Development Schedule and Status
Phase 4 (4 of 6 Underway*)
Constructability* 4
Information Management and Document Control* 4
Contract Administration & Claims Avoidance 8
Managing Project Risks* 4
Quality Management 4
Plant Start-Up & Operations Planning 4 28
Est. Class Hrs.
CII RT-173 Plenary Presentation - Gary Williams

14. Module Development Schedule and Status
Technology Needs Assessment Research Team
6/19/02
Module Development Schedule and Status
Phase 5
Cost Effectiveness, Value Engineering, Maintainability & Operability 8
International Considerations 4
Managing Multiple Small Projects 8 20
Est. Class Hrs.
CII RT-173 Plenary Presentation - Gary Williams

15. Technology Needs Assessment Research Team
Development Status
Technology Needs Assessment Research Team
6/19/02
16 Modules/132 Classroom Hours — Complete (65%) (incorporate 7 CII BPs and 5 Proposed BPs)
5 Modules/20 Classroom Hours — Underway (15%) (incorporate 1 CII BP and 2 Proposed BPs)
5 Modules/32 Classroom Hours — Remaining (20%)
Total Program = 26 Modules / 184 Classroom Hours
CII RT-173 Plenary Presentation - Gary Williams

16. Deployment of Training
Technology Needs Assessment Research Team
6/19/02
Web-based, interactive, online training
WGI SME/ Clemson/ EduNeering, Inc.
Online training (prerequisite)
Balance of module workshops (in person)
Benefits:
Less time away from project
More cost-effective
More efficient and effective training
CII RT-173 Plenary Presentation - Gary Williams

17. Status of Conversion to Online Training
Technology Needs Assessment Research Team
6/19/02
4 Modules — Conversion to Online Complete
Introduction to Washington Group International
Partnering
Principles of Project Management (Course 1)
Team Building
4 Modules — Conversion to Online Underway
Business Management and Finance
Constructability
Principles of Project Management (Course 2)
Safety Planning and Management
CII RT-173 Plenary Presentation - Gary Williams

18. Training Needs Assessment
Technology Needs Assessment Research Team
Training Needs Assessment
6/19/02
Collaborative effort between an employee and their supervisor or mentor
CII RT-173 Plenary Presentation - Gary Williams

19. Technology Needs Assessment Research Team
6/19/02
Who? Where? When?
Who? Key project team members, including client personnel
Where? Convenient and cost-effective locations
When? Regularly scheduled intervals, and as required by project teams
CII RT-173 Plenary Presentation - Gary Williams

20. Technology Needs Assessment Research Team
Completed Deployment
Technology Needs Assessment Research Team
6/19/02
2001
1000 participants 12,000 training hours
2002 (6 months)
450 participants 5,500 training hours
CII RT-173 Plenary Presentation - Gary Williams

21. Integrating CII Best Practices into Project Team Performance
Technology Needs Assessment Research Team
6/19/02
Integrating CII Best Practices into Project Team Performance
Roll out 26 best practices training modules
Online training prerequisite to in-person workshops
Institutionalize our approach to projects through team training and best practice implementation
Consistent outstanding project performance
CII RT-173 Plenary Presentation - Gary Williams

22. So What’s Really Happened Here?
Technology Needs Assessment Research Team
6/19/02
So What’s Really Happened Here?
Celebrate Success
Products Training
Measure Results
Product Implementation
Product Champions/Review Boards
Implementation Plan and Goals
Self Audit
Corporate Implementation Champion
Corporate Commitment
CII Products
CII Support
Benefit/Cost Data
CII RT-173 Plenary Presentation - Gary Williams

23. Implementation Session
Technology Needs Assessment Research Team
6/19/02
Implementation Session
Benefit from our lessons learned along the way.
Learn about the costs and benefits of the program.
Hear the perspectives of various participants.
CII RT-173 Plenary Presentation - Gary Williams

24. Implementation Session
Technology Needs Assessment Research Team
6/19/02
Implementation Session
Mike Peters, WGI Training Manager (Moderator)
Ed Back, Clemson University
Bob Beaker, General Motors Project Manager
Ruthie Edmondson, WGI Contracts Engineer
Steve Warnock, WGI Project Manager
CII RT-173 Plenary Presentation - Gary Williams