1. Welcome Michele & Nikki will be with you in a few moments.
Michele Holleran and Nikki Rineer are your hosts for today’s webinar.
Founding Holleran nearly 23 years ago, Michele has dedicated her career to leadership and organizational development. Not only serving as a former chairperson and faculty member of LeadingAge's Leadership Academy,  Michele, alongside provider colleagues, has created Leadership Academies in 10 states as well as directly with provider organizations.
During her time at Holleran, Nikki has partnered with Senior Living communities to interpret
research findings and facilitate action planning sessions. She has spoken nationally as a
guest lecturer on a variety of topics and regularly presents research findings to various
stakeholder groups, including Boards, Leadership teams, residents and staff
Welcome
Michele & Nikki will be with you in a few moments.
LEADERSHIP ENGAGEMENT PROGRAM
Tuesday, August 23rd, 2016
11 AM – 12 PM EST

2. Participation
We encourage participation! Please type your questions here throughout the Webinar

3. Why is
engagement
so important?

4. Engagement: Corporate America vs. Senior Living
Senior Living (Holleran)
Corporate America (Gallup)

5. Engagement and Turnover
$11 Billion is lost annually due to Employee Turnover
Bureau of National Affairs
Engaged employees are 3x less likely to leave your organization
than their coworkers
American Management Association
45% of employees reported that they would be likely or very likely
to look for other jobs outside of their current organization within the next year
SHRM
All statics can be found: Employee Engagement & Loyalty Statistics: The Ultimate Collection. Access Perks, August 2016

6. Measurement Impacts Engagement
71% of companies with upward trending levels of employee engagement have conducted an employee survey
for three years or more
DECISIONWISE State of Employee Engagement 2016

7. Holleran National Benchmark
Holleran Employee Engagement Index

8. I believe (Community) is living up to its mission and goals.
The Engagement Index
I often leave work feeling good about the work I did.
I have friends at work.
I know what is expected of me.
At work, my opinions count.
I feel I personally make a difference here.
My supervisor offers positive recognition for a job well done.
At work, I have the opportunity to do what I do best everyday.
(Community) cares for its employees.
I trust the leadership of (Community).
I believe (Community) is living up to its mission and goals.
I feel I’m part of a team that is producing meaningful results for the organization.
I would recommend (Community) as a great place to work.
This last year, I have had opportunities at work to learn and grow.
I think I will be working at (Community) in three years.
Overall, I am satisfied with my job.

9. Leadership Engagement Connection

10. Best Practices From The Field
Recognition
Program
Wellness
Programming
Hiring
Right
Stay
Interviews
Turnover
Pilot
Supervisor
Engagement
Programming

11. The Holleran Leadership Engagement Program
Self
Relationship to Others
Team
Organization

12. 360º Leader Engagement Assessment

13. 360º Leader Engagement Assessment

14. 360º Leader Engagement Assessment

15. Session 1

16. Session 2

17. Vulnerability /Trust Builders
Session 3
Five functions
of a team
Check
your Ego
Employ
T-L-T
Walk the Talk
Disagree and Commit
Vulnerability /Trust Builders

18. Session 4

19. Session 4: Post Workshop Departmental Results

20. The ROI of
Employee
ENGAGEMENT

21. We welcome your questions!
Nikki Rineer
We welcome your questions!

22. Sources 2016 State of Employee Engagement. DECISIONWISE, 2016
Employee Engagement: A Strategic Game Changer for Senior Living Providers. Holleran Consulting, June 2016
Employee Engagement & Loyalty Statistics: The Ultimate Collection. Access Perks, August 2016
Employee Engagement in U.S. Stagnant in Gallup, January 2016
Understanding Employee Engagement: A Step Beyond Satisfaction. LeadingAge, July 2016