1. Category: Customer Excellence
Individual
Terminal
For individuals, teams or terminals who consistently meet and exceed customer expectations. Nominations for this category may also be received from customers and operations representatives.
Adjudication Criteria:
Skills and competencies
Customer feedback
Resolution of problems and queries
Frequency of problems and queries
Response turnaround time
Value add solutions
Continuous service improvement
Nomination Form:
Nominated individual, team or terminal: ____________________________________________
Nominated by: _________________________________________________________________
Designation: ___________________________________________________________________
Tel: ______________________________ Cell: _______________________________________
________________________________________________________________________
Nominee’s Manager’s Details:
Name: _______________________________________________________________________
Contact number: _____________________ ____________________________________
Reasons for Nomination: (please attach detailed motivation supported by documentation demonstrating compliance with the above criteria)
_____________________________________________________________________________
Rules:
All nomination forms are to be signed by the nominee’s manager and then submitted to the terminal HR Department.
All nomination forms must be supported by relevant documentation demonstrating compliance with the above criteria.
Submit the form to

2. Category: Operational Efficiency
Individual
Terminal
For individuals, teams or terminals who find new ways to meet operational requirements and who come up with ground breaking new business ideas and/or processes reengineering initiatives resulting in improved efficiencies, safety, cost reduction and customer service. Nominations for this category may also be received from the Terminal Executives.
Adjudication Criteria:
Generation of new ideas to improve efficiency
Problem-solving
Improved processes and service
Nomination Form:
Nominated individual, team or terminal:_____________________________________________
Nominated by: _________________________________________________________________
Designation: ___________________________________________________________________
Tel: ____________________________ Cell: _________________________________________
________________________________________________________________________
Nominee’s Manager’s Details:
Name: _______________________________________________________________________
Contact number: __________________ _______________________________________
Reasons for Nomination: (please attach detailed motivation supported by documentation demonstrating compliance with the above criteria)
_____________________________________________________________________________
Rules:
All nomination forms are to be signed by the nominee’s manager and then submitted to the terminal HR Department.
All nomination forms must be supported by relevant documentation demonstrating compliance with the above criteria.
Submit the form to

3. Category: Innovation Individual Terminal
For individuals, teams or terminals who make the terminal or TPT “break new ground” through achieving best performance and continuously exceeding targets. Nominations for this category may be received from Operations Managers or the Terminal Executive.
Adjudication Criteria:
Outstanding use of technology
Improved efficiencies
Integration of business activities and departments
Attainment of targets
Elimination of non-value adding work for improved cost, quality, service and speed
Feedback to management
Follow through and management
Nomination Form:
Nominated individual, team or terminal: _____________________________________________
Nominated by: _________________________________________________________________
Designation: ___________________________________________________________________
Tel: _________________________ Cell: ____________________________________________
________________________________________________________________________
Nominee’s Manager’s Details:
Name: _______________________________________________________________________
Contact number: _______________ __________________________________________
Reasons for Nomination: (please attach detailed motivation supported by documentation demonstrating compliance with the above criteria)
_____________________________________________________________________________
____________________________________________________________________________
Rules:
All nomination forms are to be signed by the nominee’s manager and then submitted to the terminal HR Department.
All nomination forms must be supported by relevant documentation demonstrating compliance with the above criteria.
Submit the form to

4. Category: Safety Individual Terminal
For individuals, teams or terminals which uphold the highest standards of safety, displaying zero tolerance to incidence and accidents, in compliance with TPT critical safety controls and team performance in the GSL and ISL. Nominations for this category may be received from SHEQ Departments.
Adjudication Criteria:
DIFR Rating vs Target
Reduction in safety incidents
Compliance with 5 S’s
Nomination Form:
Nominated individual, team or terminal: _____________________________________________
Nominated by: _________________________________________________________________
Designation: ___________________________________________________________________
Tel: ____________________________ Cell: _________________________________________
________________________________________________________________________
Nominee’s Manager’s Details:
Name: _______________________________________________________________________
Contact number: _________________ ________________________________________
Reasons for Nomination: (please attach detailed motivation supported by documentation demonstrating compliance with the above criteria)
_____________________________________________________________________________
Rules:
All nomination forms are to be signed by the nominee’s manager and then submitted to the terminal HR Department.
All nomination forms must be supported by relevant documentation demonstrating compliance with the above criteria.
Submit the form to

5. Category: Effective Leadership
Individual
Terminal
For Supervisors and Managers who live the Transnet culture and values. Leaders who cover good communication and empower people as per Transnet Culture Charter. Nominations for this category may also be received from teams across the organisation in support of deserving leaders.
Adjudication Criteria:
Motivation of staff
Sharing of skills
Support and mentorship
Generation of ideas
Practical Change Management
Nomination Form:
Nominated individual: ___________________________________________________________
Nominated by: _________________________________________________________________
Designation: ___________________________________________________________________
Tel: ______________________________ Cell: _______________________________________
________________________________________________________________________
Nominee’s Manager’s Details:
Name: _______________________________________________________________________
Contact number: ____________________ _____________________________________
Reasons for Nomination: (please attach detailed motivation supported by documentation demonstrating compliance with the above criteria)
_____________________________________________________________________________
Rules:
All nomination forms are to be signed by the nominee’s manager and then submitted to the terminal HR Department.
All nomination forms must be supported by relevant documentation demonstrating compliance with the above criteria.
Submit the form to