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Wireless Access SSID: cwag2017
Password: cwag17
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Glen Xiong, MD Medical Director
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An Expensive & Flawed Healthcare Experience
The Problem: An Expensive & Flawed Healthcare Experience Low Levels of Patient Engagement Inconsistent Quality Inadequate Access to Providers Growing Health Care Costs Talking Points: The current mechanisms and solutions leave us with an expensive and flawed experience. There are four key drivers contributing to driving increased health care cost that aren’t equating to the same increase in outcome and quality. Driver 1: Patients do not fully understand their own health and further do not have the tools and support to engage meaningfully and build comprehension Nearly three-quarters of patients said that if it was easy to electronically access their own healthcare data, it would improve their understanding of their health and patient-to-physician communication.1 83% of Americans don’t follow treatment plans given by their doctors exactly as prescribed; 42% of Americans feel they would be more likely to follow their prescribed treatment plans if they received encouragement and coaching from their doctors between visits 55% of providers say they don’t communicate with patients between visits and 50% of healthcare professionals believe their job begins and ends during regular office visits Driver 2: Driven in part by the lack of accessibility, nearly a quarter of all US adults do not have a primary care provider. One in five Americans – live in areas where they do not have adequate access to primary health care due to a shortage of providers in their communities. 22% of US adults do not have a Primary Care Provider. Driver 3: The cost of care continues to grow and is driven in part by improper utilization of delivery system. Health care costs are expected to grow 6.5% through next year and the trend is projected to remain the same year-over-year Half of emergency room patients would have gone to a primary care provider if they had been able to get an appointment at the time one was needed. Driver 4: The challenges of accessibility and cost come to ahead when managing complex, high-risk populations. Health care coverage costs for people with a chronic condition are five times higher than for those without such a condition. 45% of the population have at least one chronic disease and 11% of adults with at least one chronic disease report not having a PCP. Highly regulated healthcare industry These drivers are stressing the system and isn’t providing the kind of engagement and experience our patients deserve. At the end of the day, when we look at this from the patient’s perspective, they don’t even know what they’re missing–what’s possible and what a doctor-patient relationship could look like.
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Who is Doctor On Demand?
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How It Works Works on any tablet, smartphone, or computer on demand or schedule in the future
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Clinical Video Consultation
Video-based platform supports telemedicine exam techniques Visual face-to-face Peripheral devices Physician directed exams High resolution images Medication history via the SureScripts eRX network Medical/lab record sharing
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Improved Access (Rural), Lower Costs, High Quality
Telemedicine Advantage Lower Cost & Better Access 24/7 Urgent Care, Mental Health, and Routine Medical Care Commitment to Quality and Clinical Standards Board-certified Physicians Video-based NCQA, ATA, HiTRUST Cost Savings, Improved Access, Continuity of Care Reduces Emergency Room Use Reduced wait times Equal access for Rural settings Intuitive Electronic Medical Records Screening and Preventative Care Labs for Treatment and Screenings Improved Access (Rural), Lower Costs, High Quality
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Regulatory Environment
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Wireless Access SSID: cwag2017
Password: cwag17
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