1. Attraction, Retention and Development of Talent December 8, 2016
Annie Ma
Regional HR & Admin Director

2. What is Kiabi?

3. THE FRENCH INVENTOR OF LOW-COST OFF-THE-RACK FASHION
500 Sales outlets worldwide in 2015
Kiabi invents low-cost fashion
1, 662 billion
Kiabi Group sales
6,7%
Growth 20
MILLION CUSTOMERS WORLDWIDE 32
COUNTRIES SERVED BY KIABI.COM

4. YES WE ARE
FASHION!

5. Top of the French
clothing market
According to IFM

6. A BRAND RESPONSIBLE & CUSTOMER-FRIENDLY

7. Breast cancer, handicap,
families in precarious economic and social situations…
Through
5,000 employees involved in the Kiabi Foundation

8. A NEW CONCEPT STORE
DESIGN
& COLOURFUL

9. million items delivered worldwide in 2014
7warehouses worldwide
236
million items delivered worldwide in 2014
470
million by the end of 2019 !

10. 32countries served by kiabi.com website
Into the World – Our Stores
About 500 stores
14 countries
32countries served by kiabi.com website
DHAKA
DHAKA
2015 : 30 openings scheduled

11. are satisfied and proud to be part of
KIABI
GREAT
PLACE TO WORK
+80%
are satisfied and proud to be part of
the company

12. 8 700 employees involved in the KIABI VISION, the new collective dream
72% are
shareholders in the company
5 000 employees involved in the Kiabi Foundation

14. Talent Attraction

15. VALUES / POTENTIAL / BEST-IN-CLASS COMPANIES / INTERNATIONAL
Our Hiring Mission
Hire the right people with the right skills at the right cost and at the right time for TOMORROW
VALUES / POTENTIAL / BEST-IN-CLASS COMPANIES / INTERNATIONAL

16. RECRUITING FOR TOMORROW
People….
WITHIN OUR VALUES AND COMPANY CULTURE
Pride in our work, respect for our colleagues, and love for our customers
Trust
Commitment
Simplicity
Entrepreneurialism
WITH POTENTIAL
Only hire people who are the best talents
To feed internal mobility and our succession plans
To challenge us
« BEST IN CLASS »
In the industries and companies recognized as being the most performant in the related field/job
Multi-sectoral for support functions
INTERNATIONAL
To feed diversity and develop an international culture
To better address our clients and partners around the world
To serve our international ambitions…..

17. HIRING CHANNELS Our Own Talent Pool Social Media On-line
Internal Referral
Agents

18. MANAGER OF HIRING MANAGER
HIRING PROCESS
HIRING COMMITTEE
REVIEW
HR RECRUITER
Interpersonal skills and values
HIRING MANAGER
Technical skills, Team and Potential
MANAGER OF HIRING MANAGER
Leadership and Potential
FINAL INTERVIEWER
(if needed, to be decided: cross-functionnal, peer)

19. Management Philosophy Liberation
COME ON TO Kiabi !
Yes but Why ?
Economic Results 2014
Our Culture/Values International
Management Philosophy Liberation
Our people We are a fashion brand
Mulliez Group

20. BE FUN & SURPRISING ! How do we go further ?
Personnalize the candidate relationship
Make the interview a differenciating factor
Co-recruitment : empower the team members

21. Recruit people for tomorrow
TO SUM UP
Hiring rules
Recruit people for tomorrow
Set a high bar for quality
Find your own candidates
Assess candidates objectively
Give candidates reasons to join
And above all…..
« Clothe » the candidates with happiness

22. Developing & Retaining Talents

23. Developing & Retaining Talents
Appraisal – Developing & Mobility
Talent Review & Succession
Training & Development
Internal Promotion
International Mobility
Merit Increase
Retention

24. Appraisal – Developing & Mobility
Appraisal Form –
My Development Plan

25. Appraisal – Developing & Mobility
Appraisal Form –
Career & Mobility Plan

26. Appraisal – Developing & Mobility
360 degree stakeholder feedback

27. Talent Review & Succession
A method for identifying and qualifying Kiabi’s human capital.
Every employee is assessed.
Performance of a team is assessed on the merit of each member but also on how each individual complements the others.
On a yearly basis.

28. Training & Development
Induction Trip in France HQ
Talent School
Leadership School
Executive Coach

29. Priority given to internal staff
Internal Promotion
Priority given to
internal staff

30. International Mobility
Internal posting
Support by expatriate package e.g.
Language training
Look-see trip
Relocation Assistance
Outplacement for spouse
Allowance for job loss of spouse

31. Merit Increase
Attractive
Market Competitive
Fair
Reward Performance

32. Retention – Additional Engines
Flexible Work Hour/ Worklife Balance
Happy Culture
Liberation

33. THANKS !

34. Q & A