2. Richard Muscat Roger Hixson, ENP
Defining and Updating Classes of Service and Other Identifiers in NG9-1-1
Richard Muscat
Roger Hixson, ENP

3. Historical Class of Service (from NENA Master Glossary)
A designation of the type of telephone service, e.g. residential, business, Centrex, coin, PBX, wireless.
Ref: NENA
Ref: NENA

4. Historical
Class of Service (from Virginia Wireless Call Processing Terms For The Telecommunicator) A designation of the type of wireless location service. (MOBL, W911, WRLS, WPH1, WPH2)

5. Historical
Class of Service (from Mid-America Regional Council’s Wireless and VoIP Training Manual) Why do some VoIP calls look like wireline and others like wireless? A. True VoIP calls have a Class of Service or Type code of VOIP. Some companies sell their service as VoIP, but send calls through the landline network. These calls will have a Class of Service the same as landline.

6. Historical
Wireline (e.g., RES, BUS, etc.) Wireless (e.g., WRLS, WPH2, etc.) VoIP (e.g. VOIP, etc.)

7. Historical
Customer Name Field usage John Smith AT&T Mobility or Verizon Wireless Hotspot Wi-Fi Callling

8. Historical
Class of Service may be used to provide an indication of: (1) what type of location information the Telecommunicator and/or the CPE and Mapping should be expecting (e.g., civic location or x, y coordinates)? (2) how the Telecommunicator should handle receipt of the call and dispatch of the call (e.g., commercial building type vs. single family residence; dispatching for a hang-up call with no answer on callback; rebidding for location)? (3) expected accuracy level quality of location information (e.g., WPH1 vs. WPH2), and/or whether the caller is believe to be fixed, mobile, or nomadic (e.g., RES, WPH2, VNOM)

9. NENA
Last updated in 2006 to additional VoIP Classes of Service

10. Next Generation 9-1-1
In NG9-1-1 more detailed information may be available, such as: Service Environment: This element indicates whether a call is from a business or residence. (Required unless the ’Service Type’ value is “wireless”.) Service Type: This defines the type of service over which the call is placed (similar to the Class of Service delivered with legacy emergency calls in some regions). The implied mobility of this service cannot be relied upon Service Mobility: This provides the service provider’s view of the mobility of the caller’s device. As the service provider might not know the characteristics of the actual device or access network used, the value should be treated as advisory and not be relied upon.

11. NG9-1-1
Data Mapping (Transitional)
XXXX

12. NG9-1-1
Data Mapping (Transitional)

13. National Emergency Address Database (Discussion Proposal)
WDL2 indicates a wireless call that provides:
civic oriented data (address and sub-address location [where appropriate]) in addition to
traditional WPH2 geodetic X, Y and Uncertainty data associated with the caller’s location (where available). 
When this CoS is used, it indicates the civic oriented data is expected to meet the highest quality level criteria to be “dispatchable”, and indicates that the sub-address location within the building address is very close to the caller’s location.

14. National Emergency Address Database (Discussion Proposal)
WDL1 indicates a wireless call that provides:
civic oriented data (address and building zone [where appropriate]) in addition to
traditional WPH2 geodetic X, Y and Uncertainty data associated with the caller’s location (where available). 
When this CoS is used, it indicates the civic oriented data is expected to meet the medium-quality level criteria to be “dispatchable” by building zone but also indicates a less detailed location than WDL2. 

15. National Emergency Address Database (Discussion Proposal)
WCVC indicates a wireless call that provides:
civic oriented data (address) in addition to
traditional WPH2 geodetic X, Y and Uncertainty data associated with the caller’s location (where available). 
When this CoS is used, it indicates the civic oriented data is not expected to meet the criteria to be “dispatchable” by either building zone (WDL1) or sub- address location (WDL2).

16. National Emergency Address Database (Discussion Proposal)
Location Field
Limitation of approximately 20 bytes on average (range may be 12 bytes to 60 bytes)?
For NEAD uses, unique location items may be:
Flr, Rm, Suite, Zone (floor quadrant)
Mezz, Lobby, Bsmt?

17. WIRELESS PHONE PHASE I ANI/ALI
S ESN=
(210) :21 08/18/2014
1101
TMOBILE-SE SECTOR-QF 616C5
(830) WRLS
WIRELESS-SAN ANTONIO TX
TMOBILE WIRELESS
ALT#= TELCO=TMOB
X= CNF=000
Y= UNC=0
WIRELESS CALLER
VERIFY CALLERS NUMBER
VERIFY CALLERS LOCATION

18. WIRELESS ANI/ALI for Dispatchable Location
S ESN=
(210) :21 08/18/2014
1234
Address
Austin St
(830) WDL2
CoS
WIRELESS-SAN ANTONIO TX
City, State
Rm 541 BT=MTM
Location
TMOBILE WIRELESS w Civic Location
Name
ALT#= TELCO=TMOB
X= CNF=090
Y= UNC=98
WIRELESS CALLER
VERIFY CALLERS NUMBER
VERIFY CALLERS LOCATION

19. WIRELESS ANI/ALI for Dispatchable Location WDL2 case
S ESN=
(210) :21 08/18/2014
1234
Address
Austin St
(830) WDL2
CoS
WIRELESS-SAN ANTONIO TX
City, State
Rm 541 BT=MTM
Location
TMOBILE WIRELESS w Civic Location
Name
ALT#= TELCO=TMOB
X= CNF=090
Includes geodetic est location as well, with UNC
Y= UNC=98
WIRELESS CALLER
VERIFY CALLERS NUMBER
VERIFY CALLERS LOCATION

20. WIRELESS ANI/ALI for Dispatchable Location WDL1 case
S ESN=
(210) :21 08/18/2014
1234
Address
Austin St
(830) WDL1
CoS
WIRELESS-SAN ANTONIO TX
City, State
Fl 5 NW Zone BT=MTM
Location (plus/minus one floor and floor quadrant)
TMOBILE WIRELESS w Civic Location
Name
ALT#= TELCO=TMOB
X= CNF=090
Includes geodetic est location as well, with UNC
Y= UNC=98
WIRELESS CALLER
VERIFY CALLERS NUMBER
VERIFY CALLERS LOCATION

21. WIRELESS ANI/ALI for WCVC case (estimated address but no detailed location)
S ESN=
(210) :21 08/18/2014
1234
Address
Austin St (est)
(830) WCVC
CoS
WIRELESS-SAN ANTONIO TX
City, State
BT=MTM
Location field including Building Type
TMOBILE WIRELESS w Civic Location
Name
ALT#= TELCO=TMOB
X= CNF=090
Includes geodetic est location as well, with UNC
Y= UNC=98
WIRELESS CALLER
VERIFY CALLERS NUMBER
VERIFY CALLERS LOCATION

22. DRAFT EXHIBIT 13

23. DRAFT EXHIBIT 13 (continued)

24. DRAFT EXHIBIT 14