1. 第一線 DYXnet The Greater China ICT Service Provider
<MPLS IPVPN> Solution Presentation for
<ABC Company>
Prepared by:
< ABC >
Sales Manager
Q4 2009

2. Agenda DYXnet at a Glance Product & Services
International Standard and Certifications
Core Network & Network POPs
Network & Operation
Customer Requirements
DYX Solutions
Investment Summary
Successful Cases Sharing
DYXnet Strength

3. DYXnet at a Glance Background Leadership
Founded in 1999 by former senior management team of LinkAge Online & PSINet HK
Operating in mainland China, HK (HQ) and Taiwan
Privately owned, US$30M funded by venture capital and special strategic investors
Profitable and cashflow positive since 2004
Leadership
1st position in IPVPN market share in Greater China
(>2,500 enterprise customers with >6,500 site deployments)
1st ISP to launch VoIP/IPPBX Solutions to enterprises in Gtr China
1st ISP in HK to achieve Cisco Premier Partner and UC Certification
1st ISP in HK to achieve ISO20000 Certification

4. DYXnet at a Glance POP & Network Sales & Support Offices
Total 37 Cities with Network POPs (whereas 6 cities are in progress)
China (27 cities), Hong Kong, Taiwan (5 cities), Asia Pac (4 cities)
Internet Data Centres in 4 cities (BJ, SH, HK, TP)
Call Centres in 2 cities (GZ & SH)
Cross-border - multiple Int’l STM-1 (155Mbps) or STM-4 (622Mbps) with over 1.2Gbps total capacity Within country - T3, STM-1 or GE with over 4Gbps total capacity
Sales & Support Offices
China: Beijing, Shanghai, Suzhou, Nanjing, Guangzhou, Dongguan, Shenzhen
Hong Kong
Taiwan: Taipei, Taichung

5. DYXnet at a Glance

6. DYXnet at a Glance

7. Products & Services Enterprise Demands DYX ICT Solutions
Enterprise Networking
ONE VPN Enterprise / Corp / Retail
ONE VPN Ethernet
ONE VPN Remote (SSL VPN)
Dedicated Internet Access
Business Continuity & Hosting
ONE IDC
BizCONLINE (Remote DR)
Communications & Collaboration
ONE VC
System Integration (UAC, UVC)
IT Security
System Integration (UTM)
Business Process Outsourcing
Call Center Outsourcing
ONE VAS: Clean Bandwidth, Smart Bandwidth, Internet Plus, ONE NetTraffic

8. Int’l Standard & Technical Certifications
DYX is the first HK ICT certified for ISO (Oct 07) for IPVPN service
Other certified organizations
IBM, Hewlett-Packard, Huawei, Hitachi, NEC, Fujitsu, Japan Telecom, EDS, Acer, Samsung, T-Systems Solutions
Barracuda Platinum Partner since 2007
ISO 9001 since 2007
Cisco Premier Partner since 2006
Hong Kong Superbrands 2005
Microsoft Certified Partner since 2002
Cisco Powered Network since 2000
2007
2006
2005
2002
2000

9. Network & Operation
Over 6,500 deployments in over 58 cities since 1999
Carrier management and service deployment by own staff (telco relationship managers and field service engineers)
~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications
20%+ project managers with PMP/CPMP certifications
More than 50% of staff are in technical and service field
~ 400 staff and growing
24x7x365 Helpdesk and NOC in HK, China and Taiwan
English, Mandarin & Cantonese supported
Phone, , MSN support

10. (Shanghai & Guangzhou)
Network & Operation
NOC
(Hong Kong)
NOC
(Shanghai & Guangzhou)
NOC
(Taipei)
Helpdesk Hotline
Center
(Guangzhou)
24x7 Network Service Operator
Escalation for backbone infrastructure issues
Technical support
24x7x365 Frontline helpdesk
Toll-free in Greater China
Ticket handling and monitoring
Task delegation
One-stop contact point
Hong Kong
Beijing, Shanghai, Suzhou, JiaXing, Ningbo, Nanjing, Xiamen, Huizhou, Guangzhou, Dongguan, Shenzhen, Zhongshan
Taipei
Taichung
Hsinchu
Taoyuan
Field service engineers team
Project-based provisioning and troubleshooting

11. NOC and IDC Facilities Full Rack, Half Rack & Quarter Rack available
Robust Power Backup
Fire Control (FM200)
Temperature & Humidity Control
Security Control (login system, CCTV)

12. MPLS IPVPN - DYXnet ONE VPN Service

13. ONE VPN Service Specification
ONE VPN Enterprise / Enterprise Lite
ONE VPN Corporate Plus
ONE VPN Corporate
Application
Real time applications, VC, VoIP, IPT
Delay sensitive applications, ERP
, Web, HTTP, File transfer
Class of Service (CoS)
Gold/Silver/Bronze
Silver
Bronze
Resource reserved
High
Medium
Share base
Quality of Service (QoS)
End-to-End Guaranteed
Backbone Guaranteed
Best Effort
Local Loop
TDM-based circuits like DDN, fibre and Telco dedicated circuits etc.+ SSL mobile user access
Any types of broadband circuit + SSL mobile user access
CE-PE security
Layer 2 circuit
GRE tunnel

14. GRE tunnel over broadband circuit
ONE VPN Service
HK Headquarter
Public
Internet
Servers
China Branch 1
Leased line
Leased line
DYXnet
MPLS Core
Leased line (Backup)
Broadband
Internet
Broadband
Internet
Broadband
backup
GRE tunnel over broadband circuit
Leased line and
dedicated circuit
China Branch 2
Typical diagram of ONE VPN Enterprise with Leased Line / ADSL backup

15. ONE VPN Service DYXnet MPLS Core = = =
Application Optimized by CPE Prioritization and MPLS Marking at PE
DYXnet
MPLS Core
Customer traffic
2 Mbps =
Gold
Real time applications, VC, VoIP, IPT =
Silver
Delay sensitive applications, ERP =
Bronze
, Web, HTTP, File transfer

16. ONE VPN Corp+ with Inter-city IP Tunnel Backup
ONE VPN Service
ONE VPN Corp+ with Inter-city IP Tunnel Backup
HK Headquarter
Beijing
Local Network
Beijing Branch
DYXnet
MPLS Core
HK Local
Network
Shanghai Branch
Shanghai
Local Network
Primary connection
Inter city backup
Guangzhou
Local Network
Guangzhou Branch

17. Worldwide Coverage

18. ONE VPN Ethernet (Ethernet Virtual Private Line)
NEW
Riding on DYX’s sophisticated MPLS backbone network
EVPL is a layer 2 data service providing point-to-point Ethernet connection between a pair of customer sites
Supported Cities: HK, Taipei, Taichung, Taoyuan, Hsinchu, Shanghai, Shenzhen, Guangzhou, Dongguan, Suzhou 18

19. ONE IDC
Managed Colocation Service Service available in Hong Kong, Taipei, Beijing & Shanghai, Shenzhen, Guangzhou
Managed Server Colocation Service
ONE VAS Options:
Dedicated Bandwidth
Shared Bandwidth
Clean Bandwidth
Smart Bandwidth
Internet Plus

20. ONE VAS – Smart Bandwidth
Bandwidth utilization at source is lowered
Bandwidth bottleneck removed
Higher access speed and download time is reduced

21. Clean Traffic Goes To Customer
ONE VAS – Clean Bandwidth
Detection Device
Traffic
Diversion
Peering
Point
Core Router
Detection Device
Detection Device
Core
Router
Peering
Point
Clean Traffic Goes To Customer
Mitigation Devices

22. Operation & Support Customer Portal – ONE NetTraffic
Traffic Analysis, Capacity Planning, Making Policy Decisions
DYXNet offers complete service information including:
Real-time circuit status
Circuit Availability
Traffic Utilization
Traffic Analysis
SLA Data (Service Level Agreement)
Login account scheme
Multiple login accounts per customer
Access right management 22

23. MPLS Service Level Agreement
COS
Gold
Silver
Bronze
Availability
99.99%
Packet Loss Rate
< 0.1%
<0.2%
N/A
Roundtrip Latency
Within China
< 50ms
< 70ms
< 90ms
HK-China
TW-China
Jitter
< 2ms
< 3ms 23

24. Customer Requirements

25. Requirements Existing IPLC network (HK-China), DDS in China locally
Require to improve network performance, scalability and redundancy due to regional development, especially in Greater China
Migrate to new generation network for future and get ready for a regional application deployment
Total 11 Sites in Greater China (including HK)
Optional Regional Port in Singapore, HQ Port in US
Require end-to-end high quality services & SLA

26. Existing Network SY QD NJ WH CQ BJ SH CD HZ1 HZ2 GZ HK Firewall &
1M Local Provider SH CD
512K
512K
512K
512K
512K 1M
Local Providers
HZ1 E1 E1 E1
HZ2
E1 CNC GZ E1
Internet Traffic
SingTel E1 HK
Firewall &
Proxy
MCI 45M x 2 US
(Charlotte) SG

27. Proposed MPLS Solution
Deploy 11 sites in China (including Hong Kong)
Optional Singapore & US Port
Ready for a new CRM application deployment in China
Back up solution in major sites – dual/tri link to ensure network connectivity
DYX provides high quality services including:
End-to-end services - networks, routers services & proactive router management (optional)
Project Management – smooth migration on time
7x24 hotline support & network monitoring
Special application based monitoring for customer access
Professional advise for Caterpillar’s network future expansion & planning
On going support and SLC
Network - Class of Service for different application (50% Silver and 50% Bronze)

28. DYXnet MPLS Core MPLS Solution SY QD NJ WH CQ BJ SH CD HZ1 GZ HZ2
512K
512K SH CD
512K
512K
512K
E1 x 2
E1 x 2
HZ1 1M E1 GZ
DYXnet MPLS Core E1
E1 Local DDN
HZ2 3M
Existing Lines
3M+3M
3M+3M 3M
3M+3M E1
New lines
New lines (Optional)
MCI Existing E1 x 2
20M / T3
Hong Kong
Internet Traffic
E1 x 2
US (Charlotte)
Singapore
Firewall & Proxy
MCI Existing 45M x 2

29. Comparison of MPLS & IPLC Solutions
MPLS Solution
IPLC Solution (HK as Hub and Gateway)
Network Management
Less Complex
Complex
Provides centralized management for all sites with HK as gateway to SG; local team support services available
HK as hub for China sites and gateway to SG with distributed local China sites; large degree of internal support needed
Fewer routers – 14 router ports involved
More routers - 26 router ports
Network Performance with reliability
High - any-to-any topology with HK bottleneck
Lower - with GZ and HK bottleneck
Scalability
Easy to manage (per port upgrade) – need few days only
Flexible – with Ethernet local loop, per M upgrade possible
Complex planning needed - take 4 – 6 weeks for upgrade
Performance & Utilization Monitoring
Yes – DYX MRTG Report
No - Need to self-deploy third-party tool / Mtce cost
Investment
Optimized – cost effective
Higher

30. Investment Summary

31. MPLS Solution Investment
Description Monthly USD Once-off USD
Existing IPLC (5 sites) + All China local site
Estimated current spending 20,000 N/A
MPLS Solution (Double Bandwidth for major sites)
11 x Greater China sites w/ Network upgrade
5-year term , ,000
3-year term , ,000
2-year term , ,000
Others - US Main Site (Charlotte): 20M MPLS Port with T3 Local Loop
5-year term 9,800 3,100
3-year term , ,100
2-year term ,900 3,100
Others - SG Regional Site: E1 x 2
5-year term 9,852 4,000
3-year term , ,000
2-year term ,500 4,000

32. MPLS Solution Investment (cont.)
Remarks:
Single end billing - China Billing, USD billing to US office or HKD billing are supported
End-to-end Solution includes Local Loop, MPLS Port and CoS 50% Silver and 50% Bronze
Project Management
The above offer is a bundling offer
Hotline support (7x24)
Internet access excluded
Validity: 31 Mar, 200X
Above prices are for budgetary only. Final prices are subject to cost provided by DYX.

33. System Integration – UAC (audio) & UVC (video)
Unified Communications Solutions
Voice IM
Video 
Voice Mail
Fax

34. System Integration – UTM
Unified Threat Management Solutions
Firewall
Anti-virus, Anti-spam, Web Filtering, IPS
Endpoint security and Network Admission Control
Event monitoring and reporting

35. System Integration – New Technology Adoption
Infrastructure and WAN Optimization Solutions
Cisco Router
Cisco Catalyst L2 and L3 Switch
Cisco Wireless Solutions
Network Load Balancing & High Availability
All-in-one WAN Optimization
Project Management & Consultation

36. Diyixian Anlai IP Contact Centre
Over 7 years Contact Centre management and MPLS VPN & VoIP experience in Greater China
Several STM-1 connecting to most Asia cities to ensure the connectivity and stability
Over 3 years Contact Centre Outsourcing service including inbound outbound project management
Operating 3 Contact Centers in China with over 600 agents, serving clients in telecom, education, media, retail, finance industries
Over 100 engineers standby to provide 24 x 7 technical support
One of few ISPs to obtain ISO I.T. Service Management certification
Awarded by CNCBA as the Best Outsourcing Contact Centre of Year 2008

37. Characteristics of Contact Centre
Diyixian Anlai IP Contact Centre
Guangzhou Contact Centre
Guangzhou Contact Centre
Characteristics of Contact Centre
Shanghai Contact Centre
Conventional power supply with robust power backup
Access to multiple Internet carriers
24x7 security and monitoring
Locate in downtown with good transportation network
Enough space for setting up 200+ seats and further expansion

38. Business Continuity Solution –
BizCONLINE (Remote Disaster Recovery)

39. Successful Case – A global restaurant chain store
Situation Analysis:
The world’s leading fast food service retailer
More than 200 restaurants in Hong Kong
Looking for a solution that helps in connecting their shops together efficiently
Our Solution – ONE VPN Retail
Flexible dial-up service  lower hardware investment cost
Enjoy 1.5M fast connection speed with stable performance

40. Successful Case – A Fortune Global 1000 enterprise
Situation Analysis:
All Internet will pass from PRC to Japan directly
Limited IT professionals in PRC
Our Solution – ONE VPN Enterprise Solution
Hong Kong can act as a hub to collect all the information before passing to Japan
Centralized Control

41. Successful Case – A fast growing ERP solution provider
Situation Analysis:
A ERP Solution Provider with 26 branch offices over the world.
Limitation of using voice gateway
Most staff in HK and SZ are mobile workers
Our Solution – Unified Communications Solution
IPPBX in HK Office
Connected w/ the SZ office with a Zultys SIP Voice gateway
All staff are equipped with Soft phone & MXIE

43. DYXnet Strength International service standard
Professionally certified
Cisco Powered Network & Cisco Premier Partner
ISO9001 and ISO20000 Certified
Understand MNC’s demand for quality
Rich experience in PRC with local expertise and telco relationship
Fully licensed in China, HK and Taiwan
Comprehensive and flexible solution
Competitive and flexible pricing scheme
Flexible billing options

44. Your Dedicated Account Management Team Hong Kong Shanghai
Efg XXX
Senior Sales Manager
Tel : (852) 2187 XXXX Mobile : (852) XXXX YYYY
Abc Chan
Account Manager
Tel : (852) 2187 xxxx Mobile : (852) zzzz aaaa
Shanghai
Efg XXX
Senior Sales Manager
Tel : (86) 21 XXXXXXXX Mobile : (86) 13XXXXXXX
Taipei
Abc Chan
Account Manager
Tel : (886) XXXXxxx Mobile : (886) zzzz aaaa