1. SIG Special Interest Groups
Corbin Ellsaesser SNUG SIG Coordinator Sr. IT Systems Engineer Christiana Care Health Systems Delaware

2. What is a SIG? Special Interest Group
The purpose of a special interest group (SIG) is to focus attention on a single SCC product or module to make it better and more functional for users.
Each SIG is given forum to discuss and recommend improvements or corrections directly to SCC products or modules through the Enhancement Request process and through the SNUG listserv.

3. What do SIGs do?
Each year the SIGs meet at the annual SNUG conference to:
Review the current year's requests
Review the overall status of previous enhancement requests
Discuss future developments with SCC’s special interest group moderators directly.

4. What SIGs are there? SIG Advisor / Moderator Facility AR (Billing/AR)
Laura Jones
River Oaks Hospital
Debbie Brosseau
Soft Computer Consultants
Bank/ Donor/ Tx
Jayme Osborn
Akron Children's Hospital
Laurie Sapp Robin Fronda
CS (Customer Support)
Debbie Czarnecki
NorDx -Maine Health
David Romano
Sec/Commons/SoftID
Debbie Smith
PrimeCare health group
Selma Causevic
Outreach/Web/
Total QC
Randy Rhodes
Athens Regional Medical Center
Kelly Ordiway Betty Kramer Jan Subramanian
Lab/QC
Corbin Ellsaesser
Christiana Care Health System
Lorrain Phelan
Micro
Amanda Moffitt
Path/Genetics
Earle Barnes
National Institutes of Health
Doree Zaborske
Workload
Betty Kramer

5. How Do I Join A SIG?

6. There are two ways to join – SCC’s SIG Web Page:

7. There are two ways to join – SNUG Web Page:
Note: Both ways take you to the same web page and you must be a member of SNUG to join.

8. Click a link to subscribe.

9. Then just fill in your information

10. Things to remember once you join.
Once your “Subscribe” request is approved, you will receive a notification from the listserv with information on your account and how to use the sig list(s).
Keep this , file it away for future reference
Remember: Once subscribed, you will remain on the list until you unsubscribe.

11. How to Unsubscribe from a SIG
Please do not spam mail the entire SIG list
with requests to be removed!
You can very easily unsubscribe yourself.

12. Three ways to Unsubscribe
When you first subscribed to a list, you received an with directions on how to unsubscribe.
Click the appropriate SNUG web page SIG subscribe link and unsubscribe at the bottom of the web page.
Click one of the unsubscribe links in the SIG Enhancement Request reminder or the SIG Enhancement Request voting ballot and fill in the form.

13. Welcome SIG Letter:
Welcome to the mailing list! You have been successfully subscribed to the Total QC Sig.
To post to this list, send your message to:
General information about the mailing list is at:
If you ever want to unsubscribe or change your options (eg, switch to or from digest mode, change your password, etc.), visit your subscription page at:
You can also make such adjustments via by sending a message to:
with the word `help' in the subject or body (don't include the quotes), and you will get back a message with instructions.
You must know your password to change your options (including changing the password, itself) or to unsubscribe without confirmation. It is:
yourpasswrd

14. From the SNUG Subscribe Link

15. From the SIG s

16. From the SIG email links

17. SIG Enhancement Requests
Who can submit an enhancement request? Any SCC client! You don’t have to be a member of SNUG to submit an improvement request.
How do I submit my ideas for an enhancement request? There are two ways . . .

18. Submitting an Enhancement Request 1
Submitting an Enhancement Request 1. Follow the SIG link on SCC’s web page:

19. Submitting an Enhancement Request 2
Submitting an Enhancement Request 2. Follow the SNUG Special Interest Groups link:

20. Fill in the form

21. What happens next?
Once completed your form will be ed to a SCC SIG Moderator for review:
Something new SCC wants to develop internally
Something that should be prioritized by the SIGs Or rejected..
Enhancement is already available or was previously requested
Too complicated or too many hours required to develop
Functionality already exists . . . 
If accepted by SCC, the request will be evaluated for estimated hours to complete its development and it will be added to the ballot for this year's voting.

22. SIG Enhancement process Cycle Dates:
Final Submission Date (12/12/2014)
SCC Evaluation & Posting of Enhancements (2/20/2015)
Preliminary Vote to Prioritize Enhancements (2/23 to 3/6/2015)
Prioritization Turned In to SCC (3/20/2015)
Final Evaluation & Vote by SIG Members (4/13 to 5/1/2015)
SIG Advisor weighs final votes to select the top Enhancements that fall within the number of hours allowed each SIG. (5/15/2015)
Top Enhancements turned over to SCC to be developed (6/26/2015)

23. SIG Bulletin Board
Information on the SIG BB is maintained by SCC and is available to all clients, not just SNUG members.
The SIG BB can be reached from both the SCC and SNUG web sites.

24. How to get to the SIG BB Like most things SIG there are two ways.

25. How to get to the SIG BB Like most things SIG there are two ways.

26. SIG BB is for ALL Soft Clients It is no longer used for discussions – That’s what the SNUG listserv is for.