1. Tools: Warranty, Repair & Certification
March 1, 2015

2. TOOL WARRANTY: 1 Year from DOP*
Tool Warranty – General Statement
Crimp Tools
Wire Cutters & Pliers
Automatic Machines
TOOL WARRANTY: 1 Year from DOP*
Ferrules & Lugs
Wire Strippers
Screwdrivers & Bits
*DOP (Date of Purchase) – The date the tool was purchased by the end customer.
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3. Weidmuller Tool Warranty
Tool Warranty – Detailed
Weidmuller Tool Warranty
Tools & Ferrules
Tools include cutters, wire strippers, crimpers, pliers, screwdrivers, testers, automated equipment, ferrules, lugs and any other item found in the Weidmuller Tool Catalog.
Term
1 year from end customer date of purchase.
Defects
Tools analyzed by Weidmuller and determined to be “defective” will be replaced.
A tool that is out of compliance with standards due to “normal wear and tear” will not be eligible for replacement under warranty.
Mishandling
Mishandling nulls the warranty.
Includes damage due to: dropping, running over with vehicles or equipment, submerging in liquids, use outside of ambient temperature, and other acts causing physical damage to the tool.
Also includes improper use: wrong settings for wire gauges or torque, using non-Weidmuller ferrules or lugs with crimp tools and automatic crimpers, cutters used on steel cable, screwdriver used as lever and other acts against the manufacturer’s intended use for the tool. (Reference instructions and data sheets.)

4. Tool Repair and Replacement Parts
Hand Tools
Automated Equipment
No Repair Service Available
Spare Parts are Not Available for Sale*:
Crimp dies
Handles
Springs
Screwdriver blades
All parts not listed in the Tool Catalog
We offer the following “replacement” items:
Cutting blades for large gauge cutters and wire strip tools
Stripping blades for wire strip tools
All items listed in the Tool Catalog
Repair Service is Available
Spare Parts are Available
Items listed in manual; however, anything beyond the “replacement” items below should be replaced via our repair service procedure.
Tech support can assist to locate part numbers
We offer the following “replacement” items:
Cutting blades
Stripping blades
All items listed in the Tool Catalog
* Customer repair using “spare parts” voids warranty as Weidmuller cannot be liable for application failures as a result of the use of tools that no longer comply with DIN, ISO, UL or other applicable standards.

5. Tool Calibration and Certification
Calibration: To align the tool performance and production/output with industry standards. (i.e. repair/service). If a tool is deemed “out of calibration” it needs to be repaired or replaced. Certification: Proof the tool complies with industry standards. The certificate is issued by an individual authorized to test the tool and validate that it performs to or complies with standards. Testing includes “pull force” testing of crimped ferrules or use of torque meter. 1 Year period required by UL inspectors.
Calibration
Certification
NOT provided by Weidmuller North America
Tools under List Price of $ should be replaced.
High volume users are offered special pricing. (SPA)
Customers are encouraged to find a local service provider to keep costs and turn-around time at a minimum.
NOT provided by Weidmuller North America
Pre-certified tools are available for sale. Tech Support has access to a list of tools available with certification.
We do not stock certified tools to ensure tools certified in Germany are provided to the customer as ordered so we can provide a tool with the longest possible valid certification.