1. Electronics QC guidelines

2. Main QC Checks Attributes Check & match with
Primary Packaging
Product/Brand Tag/Product description page
Brand Seal/Tag
IMEI/Serial Number
MRP
Color
In box content and accessories
Model Number
Warranty
*For Combo products, QC should be performed separately.

3. General Guidelines Primary Packaging Brand Seal/Tag IMEI/Serial Number
Primary brand packaging is mandatory
Brand packaging should be undamaged and intact.
Brand Seal/Tag
Brand seal is properly attached at correct place and is not tampered
There should be no double seal
IMEI/Serial Number
IMEI/Serial number is not tampered and is properly readable
No multiple/different IMEI/Serial number on the single item
Model Number
Model number/name is same as mentioned on brand box & on product web page.

4. General Guidelines MRP Warranty In Box Content & Accessories
MRP on the tag should match the MRP mentioned in the product description on PayTm
Warranty
Ensure there is warranty card or warranty mentioned on the product.
Ensure that on warranty card it is clearly mentioned what is covered in warranty.
In Box Content & Accessories
All the items mentioned in the product description page should be there (eg. Extra charger, extra headphones)
All items outside the brand-box or any extra freebie, if provided by the company or the vendor, should be there and in proper condition
Ensure no partial shipping.
All required documents (outside of brand box), if any, should be there

5. General Guidelines Colors
Colors of the product should exactly match the color mentioned on Paytm webpage (Image & Description).

6. Categories Mobile & Mobile Accessories Computer & Computer Accessories
Audio & Video
Camera & Camera Accessories
Home Appliances
Large Appliances
Battery
Computer
FM Radio
Binocular
Irons
Dishwashers
Charger
Data Cable
Set Top Box (DTH)
Camera
Fans
Geysers
Cases & Covers
Hard Drive
Home Theaters
Camera Bag
Immersion Rod
Inverters
Cleaning Kit
Head Phone/ Head Set
AV Amplifiers
Camera Battery Charger
Water Purifier
Washing Machines
Data cable
keyboard
Voice Recorder
Grills and Tandoors
Chimneys
Laptop
Mp3 & Mp4 Player
Lens
Air Fryers & Deep Fryers
Air Conditioners
Landline / Cordless Phone
Monitor
Lens Adapter
Combos & Freebies
Vacuum Cleaner
Memory Card
Mouse
IPods
Rechargeable Battery
Food Processors
Air Coolers
Mobile
Pen drive
Remote Controls
Strap
Sandwich Makers
Refrigerators
Mobile Skin
Projector
Karaoke
Telescope
Electric Cookers
Microwave Ovens
Power Bank
Scanner
Tripod
Induction Cooktops
Voltage Stabilizer
Screen Guard
Speaker
Streaming Devices
Pop-up Toasters
Television(LCD & LED)
Tablet
UPS
Video Players
Coffee Makers
Walkie Talkie
webcam
Mixer Juicer Grinders
Worldwide Adaptor
Processor
Electric Kettles
Selfie Stick
Printers
Hand Blenders
Graphic Card
Popcorn Maker
Security Software

7. Mobile & Mobile Accessories
Attributes
Descriptions
Primary Packaging
Check the product primary/brand packaging is not damaged
Brand Seal
Check the brand seal whether it is in intact/Broken/tampered/double sealed condition(unacceptable).
Model Number/Name
Check the model number mentioned on product.
MRP
MRP on the tag should match the MRP mentioned in the product description on PayTm
IMEI/Serial Number
Check the IMEI/serial number mentioned on brand box
Manufacturing/ Import Details
Check all manufacturing detail are mentioned on product (manufactured by and it’s Date, Country of origin, customer care number etc)
Warranty/Guarantee
Ensure warranty card is present and readable
Barcode
Check barcode is not tampered and is properly readable
Color
Color of the product should exactly match the color mentioned on Paytm webpage
In Box Content
All items outside the brand-box or any freebie, provided by the company or the vendor are in undamaged condition
Storage*
Check the storage capacity mentioned on product & compare with Paytm webpage
Battery Capacity**
Check the battery capacity mentioned on product & compare with Paytm webpage
Installation Instructions****
Check installation instructions are mentioned or not.
* For Memory Card & Mobile
** For Battery & Power Banks
*** For Screen Guard & Tampered Glass 

8. Computer & Computer Accessories
Attributes
Descriptions
Primary Packaging
Check the product primary/brand packaging is not damaged
Brand Seal
Check the brand seal whether it is in intact/Broken/tampered/double sealed condition(unacceptable).
Model Number/Name
Check the model number mentioned on product
MRP
MRP on the tag should match the MRP mentioned in the product description on PayTm
Serial Number
Check the serial number mentioned on brand box.
Manufacturing/ Import Details
Check all manufacturing detail are mentioned on product (manufactured by and it’s Date, Country of origin, customer care number etc)
Warranty/Guarantee
Ensure warranty card is present and readable
Barcode
Check barcode is not tampered and is properly readable
Color
Color of the product should exactly match the color mentioned on Paytm webpage
In Box Content
All items outside the brand-box or any freebie provided by the company or the vendor are in undamaged condition
Storage*
Check the storage capacity mentioned on product & compare with Paytm webpage
Installation Instructions
Check installation instructions are mentioned or not.
* For Hard Drive/ Pen drive

9. Audio & Video Attributes Descriptions Primary Packaging
Check the product primary/brand packaging is not damaged
Brand Seal
Check the brand seal whether it is in intact/Broken/tampered/double sealed condition(unacceptable).
Model Number/Name
Check the model number mentioned on product
MRP
MRP on the tag should match the MRP mentioned in the product description on PayTm
Serial Number
Check the serial number mentioned on brand box.
Manufacturing/ Import Details
Check all manufacturing detail are mentioned on product (manufactured by and it’s Date, Country of origin, customer care number etc)
Warranty/Guarantee
Ensure warranty card is present and readable
Barcode
Check barcode is not tampered and is properly readable
Color
Color of the product should exactly match the color mentioned on Paytm webpage
In Box Content
All items outside the brand-box or any freebie provided by the company or the vendor are in undamaged condition
Storage*
Check the storage capacity mentioned on product & compare with Paytm webpage
  Installation Instructions
Check installation instructions are mentioned or not.
*For IPod & MP3

10. Camera & Camera Accessories
Attributes
Descriptions
Primary Packaging
Check the product primary/brand packaging is not damaged
Brand Seal
Check the brand seal whether it is in intact/Broken/tampered/double sealed condition(unacceptable).
Model Number/Name
Check the model number mentioned on product
MRP
MRP on the tag should match the MRP mentioned in the product description on PayTm
IMEI/Serial Number
Check the serial number mentioned on brand box
Manufacturing/ Import Details
Check all manufacturing detail are mentioned on product (manufactured by and it’s Date, Country of origin, customer care number etc)
Warranty/Guarantee
Ensure warranty card is present and readable
Barcode
Check barcode is not tampered and is properly readable
Color
Color of the product should exactly match the color mentioned on Paytm webpage
In Box Content
All items outside the brand-box or any freebie provided by the company or the vendor are in undamaged condition

11. Home Appliances Attributes Descrpitions Primary Packaging
Check the product primary/brand packaging is not damaged
Brand Seal
Check the brand seal whether it is in intact/Broken/tampered/double sealed condition(unacceptable).
Model Number/Name
Check the model number mentioned on product
MRP
MRP on the tag should match the MRP mentioned in the product description on PayTm
IMEI/Serial Number
Check the serial number mentioned on brand box
Manufacturing/ Import Details
Check all manufacturing detail are mentioned on product (manufactured by and it’s Date, Country of origin, customer care number etc)
Warranty/Guarantee
Ensure warranty card is present and readable
Barcode
Check barcode is not tampered and is properly readable
Color
Color of the product should exactly match the color mentioned on Paytm webpage
In Box Content
All items outside the brand-box or any freebie provided by the company or the vendor are in undamaged condition
Installation Instructions
Check installation instructions are mentioned or not.

12. Large Appliances Attributes Descriptions Primary Packaging
Check the product primary/brand packaging is not damaged
Brand Seal
Check the brand seal whether it is in intact/Broken/tampered/double sealed condition(unacceptable).
Model Number/Name
Check the model number mentioned on product, model number can be located on brand box.
MRP
MRP on the tag should match the MRP mentioned in the product description on PayTm
IMEI/Serial Number
Check the IMEI number mentioned on brand box, Serial number can be located on the sticker describing the product model on the brand box.
Manufacturing/ Import Details
Check all manufacturing detail are mentioned on product (manufactured by and it’s Date, Country of origin, customer care number etc)
Warranty/Guarantee
Ensure warranty card is present and readable
Barcode
Check barcode is not tampered and is properly readable
Color
Color of the product should exactly match the color mentioned on Paytm webpage
In Box Content
All items outside the brand-box or any freebie provided by the company or the vendor are in undamaged condition
Installation Instructions
Check installation instructions are mentioned or not.

13. Quality checks Ensure the brand box is not damaged.
Ensure the brand seal is not tampered.

14. Quality checks
Ensure the MRP & other product details are clearly mentioned.