1. Polycom UC Software 5.6.0 Summary
Name
Title
Hello My name is <your name>. Today, I am here to talk to you about the benefits of Polycom UC Software

2. UC Software 5.6.0 Release Open SIP Features

3. UCS 5.6 Features – Open SIP Feature Description Benefits
BroadSoft Call Logs
End user can view a list of placed, received, and missed calls on the phone in the “Recent Calls” list
Easy view of placed, received and missed calls for quick dial back and logging capabilities – call logs follow the user
BroadSoft Directory Integration
Enables the end user to view the contact details such as work, extension, and mobile numbers of contacts.
All directories are maintained on the BroadWorks server (Personal, Enterprise, Group and Common)
The feature improves the end user experience and efficiency while saving time via centralized directory management through the BroadWorks server
BroadSoft Server Based Call Waiting / Redial
Enables the server to manage incoming calls while a user is in an active call, when a user changes, the call waiting state, the phone sends a request to the server to update to the new state
Simple way to manage incoming calls via the server-based call waiting feature.
FIPS Compliance Support
Polycom UC Software allows the end user’s phone to work seamlessly when using the Federal Information Processing Standard (FIPS 140-2) compliant cryptography
Improved increased security feature enabling network level efficiency

4. UCS 5.6 Features – Open SIP – (Con’t)
Description
Benefits
Two Way Active Measurement Protocol (TWAMP)
Allows service providers to investigate and monitor the status of their networks, beyond Voice Quality Metrics
Enabling increased security and network performance.
Caller ID Display from the SIP Invite
Enables the end user to specify which SIP request and response messages to use to retrieve caller ID information and specify their priority
Allows real-time caller ID information via SIP invite
Remote Party Disconnect Alert Tone
The end user can configure the phone to play a tone to alert the user when the remote party or network disconnects in an active call
Improves end users experience and efficiency to create a specific tone for an alert of disconnected calls. This feature is ideal for users with impaired vision
Security Improvements: Update to OpenSSL Library
The OpenSSL library used in UC Software is being upgraded to a more recent version
Increasing security for VVX Business Media Phones

5. UCS 5.6 Features – VVX D60– (Con’t)
Description
Benefits
VVX Business Media phone and VVX D60 Base Station Pairing via MAC Address
The Polycom UC Software allows the end user to pair the VVX D60 Base Station with the VVX Business Media phone by updating the configuration parameter of the VVX D60
The feature improves the end user experience, saving time and efficiency for easy pairing to the VVX D60 base station
Register Handsets to the VVX D60 Base Station
A minimum of one and a maximum of five handsets can be configured for a VVX Base Station
Improved efficiency and expending the capabilities by allowing up to 5 VVX D60 base stations to be registered to a single VVX Business Media Phone
VVX D60 Base Station Manual Pairing
Administrators can control whether users are allowed to manually pair and un-pair a base station with a VVX Business Media Phone
Improving efficiency and saving time while offering the ability to manually pair and/or unpair a VVX D60 base station
Hand Off Between VVX D60 Handsets and VVX Business Media Phones
When twinned VVX D60 handsets are connected to the host VVX Business Media Phone/This feature is available for local shared lines (VVX+DECT lines)
Provides seamless workflow operation for the VVX D60 devices

6. Broadsoft Directory Integration
Functionality
Ability to search the various directories provided - contacts added to the personal directory are now available on other devices and on the phone
Benefits
Access to the same directory contents on any device desk phones, the UC-One client on a PC or the UC-One mobile client - overall, improves the end user experience and efficiency while saving time
Pain Point
Service providers who use BroadSoft need the ability share directory information across all devices registered to an end user could not make use of the BroadWorks directories - in the past we were only supporting the Enterprise directory
Changes
UCS now supports all the available BroadWorks directories, including Enterprise, Group and Personal directories and presents them to users on the VVX. The ability to search the various directories is also provided. Contacts added to the personal directory will be available on other devices as well as on the phone.
Benefits
A single user can now have the same directory contents on whatever device they may be using, including other desk phones (such as at a home office), the UC-One client on a PC or the UC-One mobile client. Overall, improves the end user experience and efficiency while saving time
Directory Limitations
At present it is not possible to set a particular contact to be a favorite from the phone. To make a contact a favorite, a user would have to make the change on the client, at which point it would appear as a favorite on the phone
The directories are dynamically built based on queries to the server. If the interface to the server is down, directory information will not be populated.
Additional Feature
Now that Broadsoft directories are fully supported, customers may chose to not use the Polycom directory at all. A new configuration parameter has also been introduced to allow a service provider to hide the Polycom directory on the UI. It will still be possible to populate the directory, and if the appropriate file is on the server it will be loaded, but users will not be able to get access to the directory to view, add, modify or delete entries. This is useful in the situation where favorites are being used as a way to present EFKs on line keys or where there is a particular number that all phones must have (such as an emergency front desk) but the SP does not want the end user to see it in the directory.

7. BroadSoft Call Logs Functionality
Phones will contact the BroadWorks server and pull down call logs that are maintained by the server. -these call logs will include any calls made to or from any device that is associated with the same registration
Benefits
Consistent call logs across multiple devices & improved Flexible Seating functionality as call logs will now follow the end user when logged into different devices
Pain Point
The current call logs implementation relies on the phone storing all the incoming and outgoing calls. If a call is handled on a separate device, it will still be shown as a missed call.
Changes
Phones will contact the Broadworks server and pull down call logs that are maintained by the server. These call logs will include any calls made to or from any device that is associated with the same registration.
Benefits
Keeps call logs consistent across multiple devices.
Improve the Flexible Seating functionality as call logs will now follow you when you log into different devices.

8. BroadSoft Server Based Call Waiting / Redial
Functionality
The server-based call waiting feature enables the server to manage incoming calls while a user is in an active call. When a user changes, the call waiting state, the phone sends a request to the server to update to the new state
Benefits
Simple way to manage incoming calls via the server-based call waiting feature
Pain Point
Currently, if you have multiple end points (desk phone, mobile, PC client etc) connected to a single registration, any change to the call waiting state will not be reflected from the phone to other devices and vice versa. Also, if you wish to call the last number dialed from your mobile on your phone, you can’t do that as the phone only takes it’s last number dialed locally.
Changes
Similar to the Server based DND and Call FWD, the call waiting state will now be pulled from the server. Changes to the state on any devices will be sync’d to the phone. Last number Redial will use the last number dialed from that account on any device rather than just one the phone.
Benefits
Links the state of key services between all endpoints registered to a single user. .

9. Two Way Active Measurement Protocol (TWAMP)
Functionality
Two-Way Active Measurement Protocol (TWAMP) allows measurement of round trip time to check the performance between two network devices (e.g. check round trip time between VVX and SBC)
Benefits
Enabling increased security and network performance
Pain Point
As networks grow and more endpoints are deployed, understanding the behavior of the network becomes more important and more difficult. Service providers need to be able to understand where they may have issues with network performance without having to deploy additional network probes.
Changes
VVX Phones now provide partial support for RFC Support is partial as VVX phones will only act as a session reflector and will not be capable of initiating a TWAMP request. Any TWAMP request received by the phone will be processed and a response will be generated that may be collected by the device initiating the request.
Benefits
Allows VVX phones to act as network probes for the purposes of understanding the behavior of the network. This is similar to the way that ping can be used to measure round trip times.

10. Caller ID Display from the SIP Invite
Functionality
This feature enables the end user to specify which SIP request and response messages to use to retrieve caller ID information and specify their priority
Benefits
Allows real-time caller ID information displayed via SIP invite
Pain Point
Currently our VVXs can be configured to derive caller ID CID information from the network. It selects the P-Asserted identity or Remote-Party-ID from any message that contains that information. This is particularly a problem in networks where different network devices can service a call.
Changes
This feature enables the service provider to specify which messages should be used for caller ID information, for example limiting the caller ID to information provided in an Invite and not a 183 response.
Benefits
Ensures the correct caller ID is displayed, regardless of the network device that services a call.

11. Remote Party Disconnect Alert Tone
Functionality
If an active call is terminated by the far end, the phone will play a tone to indicate to the user that the call has ended and the far end is no longer connected
Benefits
This feature improves end users experience and efficiency to create a specific tone for an alert of disconnected calls. This feature is ideal for users with impaired vision
Pain Point
When the far-end user disconnects a call, there is no way for a user to know that the call has ended without looking at the screen. For users who have impaired vision this can be problematic.
Changes
If an active call is terminated by the far end, the phone will play a tone to indicate to the user that the call has ended and the far end is no longer connected.
Benefits
Users will informed in a non-visual manner that a call has ended, improving the overall user experience, particularly for users with impaired vision.

12. Update to OpenSSL Library
Functionality
When configured, the idle browser will display when the phone is idle, along with the associated soft keys, and then when the phone goes off hook, the browser remains visible
Benefits
Increases overall reliability and security by reducing potential hacking opportunities and provides an integrated experience for users who expect phones to be simple devices configured exactly as the hotel gives it to them
Pain Point
The version of the OpenSSL library that we have been using has a number of known issues, particularly with TLS 1.0. These issues create security vulnerabilities that can be exploited to cause problems for our service provider customers, including fraudulent calling.
Changes
When configured, the idle browser will display when the phone is idle, along with the associated soft keys, and then when the phone goes off hook, the browser remains visible.
Benefits
Provides an integrated experience for users who expect phones to be simple devices configured exactly as the hotel gives it to them, without any changes as the phone goes off hook..

13. FIPS 140-2 Compliance Support
Functionality
Polycom UC Software allows the end user’s phone to work seamlessly when using the Federal Information Processing Standard (FIPS 140-2) compliant cryptography. An administrator can configure the phone to use the FIPS compliant cryptography using the enabled configuration parameter
Benefits
Improved increased security feature enabling network level efficiency
Pain Point
Currently, our VVX phones do not support FIPS 140-2, barring us from many US Federal opportunities.
Changes
When configured, the phone will make use of the advanced Crypto functions provided by FIPS 140-2
Benefits
Access to federal opportunities that require FIPS support. There is no end user benefit beyond additional security offered by FIPS.

14. VVX Business Media phone and VVX D60 Base Station Pairing via MAC Address
Functionality
When the Ethernet cable is connected from the base station LAN port into a LAN outlet, end users can manually select to pair using via the MAC address
Benefits
The feature improves the end user experience, saving time and efficiency for easy pairing to the VVX D60 base station
Pain Point
D60 loses pairing with VVX if the VVX IP changes in case IP based pairing.This is causing D60’s to lose pairing with VVX in some SMB environments where VVX and D60 are at different floors or at some distance lose pairing whenever there is a change in IP.
Changes
When the Ethernet cable is connected from the base station LAN port into a LAN outlet, you can manually select to pair using the MAC address. If the phone is already configured with a MAC address using configuration parameter, you can choose Skip.
Benefits
MAC Address is always a constant and with this mechanism D60 always try to pair with the configured VVX.

15. Register Handsets for VVX D60 Base Station
Functionality
A minimum of one and a maximum of five handsets can be configured for a VVX Base Station
Benefits
Improved efficiency and expending the capabilities by allowing up to 5 VVX D60 base stations to be registered to a single VVX Business Media Phone
Pain Point
There is no way to configure the max number of headsets that can be configured for a Base station which is causing some performance issues
Changes
You can control the number of handsets that can be registered to the VVX D60 base station. A minimum of one and a maximum of five handsets can be configured for a VVX D60 base station. This is configurable from the VVX business media phone and Web Configuration Utility. Upon pairing, the VVX business media phone makes sure that maximum handsets registered to the paired VVX D60 base station is lesser or equal to the configured value. After reaching the maximum limit of handsets, the VVX D60 base station and the VVX business media phone does not provide any mechanism to register a new handset. The administrator can use the parameter VVXD60.handset.maxCount to configure this feature
Benefits
Admin has the full control over how many headsets that can configured through configuration/ web UI/ Phone UI. Also can remove any unvailable headsets to clear resources and add new headsets if required

16. VVX D60 Base Station Manual Pairing
Functionality
Administrators can control whether users are allowed to manually pair and un-pair a base station with a VVX business media phone.
Benefits
Improving efficiency and saving time while offering the ability to manually pair and/or unpair a VVX D60 base station
Pain Point
Currently, our VVX phones do not support FIPS 140-2, barring us from many US Federal opportunities.
Changes
When configured, the phone will make use of the advanced Crypto functions provided by FIPS 140-2
Benefits
Access to federal opportunities that require FIPS support. There is no end user benefit beyond additional security offered by FIPS.

17. Hand Off Between VVX D60 Handsets and VVX Business Media Phones
Functionality
Customer can simply press a Soft key to handoff the call from the VVX to handset and vice versa
Benefits
Provides more seamless workflow operation for D60 devices within the enterprise
Pain Point
Customers cannot handoff the call between the twinned lines on the VVX to D60 and vice versa which is a major use case for a D60 phone connected to VVX
Changes
Customer can simply press a Softkey to handoff the call from the VVX to handset and vice versa.
Benefits
Seamless connectivity across the go without much hassle.

18. UC Software 5.6.0 Release Skype for Business Features

19. UCS 5.6 Features – Skype for Business
Description
Benefits
Secure Single Sign-On with Third-Party Supporting Solutions
A third party Single Sign-On (SSO) acts as a medium between an active directory and applications
Third party single sign on capability for Skye for Business.
Skype for Business Conference on VVX Phones
A one-touch Join button on the phone’s screen. Allows you to join a Skype for Business conference in a federated environment, even if you haven’t configured Transport Neutral Encapsulation Format (TNEF)
One touch join capability via federal SfB environment
Device Lock Enhancements
The Device Lock feature includes the following modifications and enhancements for the release
Various device lock enhancement capabilities
Dial Plan Normalization
Enables the end user to configure dial plans on the Skype for Business server or on their provisioning server
Various dial plan capabilities for SfB end users via provisioning process.
Multiple Emergency Number Dial Plan
Administrators can configure multiple emergency numbers on the Skype for Business server
Easy simple emergency dial capabilities for end users even when the phone is locked
Skype for Business UI Enhancements
The user interface for VVX 4xx, 5xx, and 6xx series business media phones now match the theme used in the SfB client
SfB UI enhancements matching the SfB client UI
Support for SIREN 7
Siren 7 codec is a transform-based, wideband audio coding format that provides an additional codec option for use in Skype for Business environments
Siren 7 provides more codec options in the SfB environment
Available in Q2 timeframe

20. SSO: Secure Sign-On Functionality
A third party Single Sign-On (SSO) acts as a medium between an active directory and applications such as Outlook Calendar and Skype for Business and enables end users to login to the applications securely
Benefits
Third party single sign on capability for Skye for Business
Polycom VVX business media phones currently has limited support of third-party single sign-on solutions such as Okta and Ping Federate.
These single sign-on solutions provide secure access to cloud-based applications such as Microsoft Exchange and Skype for Business.
Additional 3rd party solutions will be added on a continuing and priority basis.
This capability will be enhanced at each release as we discover specific implementation details for each vendor and by enterprise customer deployments.

21. Skype for Business Conference on VVX Phones
Functionality
The Polycom UC Software provides a one-touch Join button on the phone’s screen. This button allows the end user to join a Skype for Business conference in a federated environment, even if the end user did not configure Transport Neutral Encapsulation Format (TNEF)
Benefits
One touch join capability via federated SfB environment
Polycom VVX business media phones currently has limited support of third-party single sign-on solutions such as Okta and Ping Federate.
These single sign-on solutions provide secure access to cloud-based applications such as Microsoft Exchange and Skype for Business.
Additional 3rd party solutions will be added on a continuing and priority basis.
This capability will be enhanced at each release as we discover specific implementation details for each vendor and by enterprise customer deployments.

22. Device Lock Enhancements
Functionality
The Device Lock feature includes the following modifications and enhancements for the release
Sign in name and registered number is displayed on the lock screen
The signed-in user’s photo displays on the Lock screen
The end user can enter their lock code directly on the Lock screen
In BToE mode, the phone no longer locks or unlocks automatically when the status of connected and paired computer changes between active and inactive
The parameter feature no longer requires a reboot: The procedures for unlocking the phone and resetting the lock code were updated
Benefits
Various device lock enhancement capabilities
Benefits
Locks the phone and protects sensitive information on the display such as calendaring, call logs and contacts
CX Feature Parity
Device Lock Enhancements: The Device Lock feature includes the following modifications and enhancements for the release:
Sign in name and registered number is displayed on the lock screen
The signed-in user’s Microsoft Exchange or public website photo displays on the Lock screen for VVX 400, 500, and 600 series business media phones.
The end user can enter their lock code directly on the Lock screen.
In BToE mode, the phone no longer locks or unlocks automatically when the status of connected and paired computer changes between active and inactive. The phone only locks or unlocks when the computer locks or unlocks..
The parameter feature.deviceLock.enable no longer requires a reboot.
The procedures for unlocking the phone and resetting the lock code were updated.
Benefit: Various device lock enhancement capabilities.

23. Dial Plan Normalization
Functionality
This Skype for Business feature enables the end user to configure dial plans on the Skype for Business server or on their provisioning server
Benefits
Various dial plan capabilities for SfB end users via provisioning process
Dial plan normalization eases the call setup for the user and routes the call successfully using normalization rules.
Hot Dial / Static Dial – User dials digits without going off hook using handset, hands-free or headset. Static Dial applicable only for basic call and SFB online/Meet now cases.
Off Hook Dial – User dials digits by going off hook using handset, hands-free or headset. In this case dial tone is played to the user.

24. Multiple Emergency Numbers
Functionality
When registering Polycom devices with SfB administrators can configure multiple emergency numbers on the Skype for Business server
Benefits
This feature enables the admin to configure multiple emergency numbers on the server therefore all end points will retrieve this information as part of In-Band Provisioning
Previously, the “Location Policy” on the SfB server only supported one emergency dial string and corresponding dial masks.
With this feature, admin can configure multiple emergency numbers on the server.
End Points will retrieve this information as part of In-Band Provisioning.
User dialing these additional emergency numbers configured will be tagged with an emergency header and the Invite carries the location information.
When phone receives both Additional Emergency Numbers(MEN) and Emergency dial string and mask the phone will use the MEN and ignores the Emergency dial string and mask.
If MEN is not configured on the server then the end-point shall consider Emergency Dial string and mask.
For creating Multiple Emergency Numbers on the server, please refer to the below link:
Reduces the complexity of administering emergency dial plans without requiring on premise servers in each office. Clients will make use of these changes to location policy to correctly identify emergency numbers.

25. Skype for Business User Interface Enhancements
Functionality
The user interface for VVX 4xx, 5xx, and 6xx series business media phones now match the theme used in the Skype for Business 2016 client. This feature is enabled by default on supported phones
with the Skype Base Profile or SKU
Benefits
SfB UI enhancements matching the SfB client UI
Skype for Business User Interface Enhancements: The user interface for VVX 4xx, 5xx, and 6xx series business media phones now match the theme used in the Skype for Business 2016 client. This feature is enabled by default on supported phones
with the Skype Base Profile or SKU.
Benefit: SfB UI enhancements matching the SfB client UI

26. Support for SIREN 7 Functionality
The Siren 7 codec is a transform-based, wideband audio coding format that provides an additional codec option for use in Skype for Business environments
Benefits
Siren 7 provides more codec options in the SfB environment
The Siren 7 codec is a transform-based, wideband audio coding format that provides an additional codec option for use in Skype for Business environments.
Benefit: Siren 7 provides more codec options in the SfB environment
The following VVX business media phones support the Siren 7 audio codec:
VVX 300/301/310/311
VVX 400/401/410/411
VVX 500/501
VVX 600/601
SoundStructure VoIP Interface
The VVX 101, 201, and 1500 business media phones do not support Siren 7.
The Siren 7 audio codec is disabled by default.

27. Conference Calls: One-Touch Join
Functionality
This button allows you to join a Skype for Business conference in a federated environment, even if you haven’t configured Transport Neutral Encapsulation Format (TNEF)
Benefits
Easy one-touch Join button on the phone’s screen

28. Name
title
Polycom Inc.
Tel
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