1. Implementing a SharePoint Portal
A Roadmap to Success

2. Presenters Josh Mitchell Gerri Light Dave Heffner Wendy Cunningham MC3
Students = 18,000
IT Staff = 33 LC
Dave Heffner
Students = 1,400
IT Staff = 15
PCT
Wendy Cunningham
Students = 6,400
IT Staff = 50*
*Sharepoint Portal not managed by IT; server-side and central admin services by IT.

6. Sharepoint Implementation
MC3
Spring 2010
Initiated by:
IT Dept
Audience:
Fac/Staff/Stu LC
2009
Initiated by:
IT Dept
Audience:
Fac/Staff/Stu
PCT
2007
Initiated by:
ITS
Audience:
Phase 1: Fac/Staff
Phase 2:: Students

7. Why Sharepoint MC3 LC PCT Datatel integration
Central document repository
Content management
Collaboration LC
Datatel integration
Secure documents
Team Sites
Forms
Cost
Microsoft
PCT
Centralization of information for internal audiences
Permission management
Scalability
System integration
Team sites
Forms

8. Challenge: Getting Buy-in
MC3
Announcements
Calendar
Forms
Registration LC
Duplicated existing intranet
Newsletter
Multiple windows in Webadvisor
Forms & Secure docs
HR & Search cmte information
Budget files
Middle States
PCT
Department info and forms
Policy and procedure
Team sites
Contact info
“Classifieds”
You can only get it on the SharePoint Portal
“Where you go if you need anything”

9. MC3 Challenges Training for team site owners
Migrating content from old intranet
Single Sign On
Required programming and 3rd party web parts
Blackboard
Student gmail
Staff Exchange ( and calendar)
iTunes
Authentication
Multiple authentication prompts especially with document libraries
Netscaler finally resolved this issue
Browser support
OS support
Training for top level content managers
Events, calendars, announcements, photos

10. Lc challenges How to distribute IT technical support.
Relationship between Sharepoint and ERP middleware.
What features to implement and promote.
First trying implementation in a Novell environment.
User buy-in.
Are we ready if it really takes off?
Ex. Use as replacement of shared folders.

11. PCT Challenges Adoption by historically resistant groups
Adoption by current students
Announcements (controlling quantity and distribution)
Personalization? How much is counter to purpose?
Standards and governance
Who controls what?
Who handles support calls?
How many hands in the pot?
How to enforce standards?
Single sign-on (fear factor for administration)
Training
Site-level promotion
“Build it; they will come”… not.

12. Lessons Learned MC3 LC PCT Involve content experts from each division
Train on using sharepoint
Train again & again
Plan on using 3rd party webparts
SSO
Calendar
Promote well in advance of launch LC
Initial IT technical training
Active Directory homogeneous
Use incentives with admin support.
Be prepared for multi-year project
PCT
Include broad representation in planning phases.
Pre-define scope
Obtain administration buy-in
Pre-emptive content for “resistant groups”
Plan for growth
Establish governance & training strategy BEFORE rollout.

13. Future Plans MC3 LC PCT Further system integration Personal portals
Sharepoint 2010 LC
Student rollout
Faculty site governance
Moodle integration
integration?
Announcements
Dashboard integration
PCT
Administrative system integration
SSO
Guest access
E-manuals

14. Suggested Timeline Initial planning & Budgeting
Provision a development site
Consultant or similar institution assistance
Create branding, templates, CSS & other design
Create site structure
Governance & support planning
Create phased implementation plan/timeline
Migrate/develop content
Requires intense planning, organization and quality assurance
Beta testing
Influential users that will assist promote site
Cross section of institution and abilities
Launch promotion
Well in advance of launch (2 months)
Training
Launch

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Josh Mitchell
Gerri Light
Wendy Cunningham
Dave Heffner