1. Student Services support for students at Umeå University
Welcome as a student at Umeå University!
We hope you will enjoy your education and your time as a student here.
In case you should you need it, the university provides different types of support for students.
This presentation is about the support that the Student Services provides for students at Umeå University.

2. At Student Services, you will find…
Study Guidance
Pedagogical support for Students with Disabilities
Student Health Service
Admissions Office
Degree Evaluation Office
Student Records Office
Student Services handles different questions that concerns you as a student. At Student Services you will find:
Student Support and Guidance
Support for students with disabilities
Student Health Service
Admissions Office
Degree Evaluation Office
and Student Records Office.
This presentation focuses on study guidance, support for students with disabilities and the Student Health Service. At the end of this presentation, we will show you our web pages where you will find our opening hours, how to contact us and more information.

3. Study Guidance
Our study counsellors can help you with questions about:
Eligibility and admission procedures
Courses and programmes at Umeå University
Evaluation of foreign grades
Individual guidance to help you plan your future studies
Our study conusellors can help you with questions regarding university studies, such as:
Courses and programmes at Umeå University
Eligibility and admission procedures
Evaluation of foreign upper-secondary education
Individual guidance to help you plan your future studies
Should you start thinking about your choice of education and your ways forward, meeting with a study counsellor may be helpful for you.

4. Support for students with disabilities
If you have a permanent disability, you can receive pedagogical support.
You can get support if you have:
Dyslexia
Neuropsychiatric disabilities
Physical disabilities
Mental disabilities
Impaired vision or hearing vision
Other types of permanent disabilities
If you have a permanent disability, you can receive different types of support in connection with your studies.
You can get support if you have:
Dyslexia,
Neuropsychiatric disabilities, such as ADHD, ADD or Aspbergers syndrome,
Physical disabilities,
Mental disabilities,
Impaired vision or hearing,
Or other types of permanent disabilities, for example epilepsy, allergies or diabetes.

5. Support for students with disabilities
Available support
Notetaking, extended writing time during examination or specially adapted chairs are examples of support that you can get.
Requirements to be able to be granted support
Certificate proving your permanent disability
Admitted to education at Umeå University
So, what kinds of support may be available for you? Some examples are notetaking, extended writing time during examination and specially adapted chairs.
To get access to the pedagogical support, you need to have a certificate proving your permanent disability. You also need to be registered for education at Umeå University.
If you don´t have a permanent disability but a temporary injury or illness, you are not entitled to receive pedagogical support for disabilities. In such cases, contact your department about the possibility to get support based on your needs.

6. Student Health Service
You are welcome to turn to us in matters relating to your health situation.
This may involve lifestyle issues such as stress, sleep or alcohol habits.
We observe confidentiality and all the services are free.
There is no doctor working at the Student Health Service.
Being in good health is a good foundation for your studies.
You are welcome to turn to the Student Health Service in matters relating to your health situation. This may involve lifestyle issues such as stress, sleep or alcohol habits, your study situation or relationships.
There is no doctor working at the Student Health Service.
We observe confidentiality and all our services are free of charge.
If you fall ill during your studies, there are things you need to know. Find more information on the student website.
If you need to see a doctor – turn to a local health care center. You are free to choose which health care center to turn to, but you need to make an appointment before going there. Remember to bring your ID and insurance papers.
If you need help and guidance on how to get medical care, you are welcome to ask us.
If you fall ill during your studies, there are things you need to know. Find information on the web site.

7. Student Health Service
The Student Health Service also provides:
Test for Chlamydia, Gonorrhea and HIV (during drop in hours to a nurse)
Counselling
The Student Health Service also provides
Test for Chlamydia, Gonorrhea and HIV (during drop in hours to a nourse).
We also offer individual counselling. You need to make an appointment in advance for counselling.

8. Aurora – the students’ light and quiet room
Aurora is a room for rest and recovery, provided for students by the Student Health Service.
There are daylight lamps, and the room is all in white.
Opening hours for Aurora is Monday-Friday
You have access with your UmU card.
Aurora is the students´ light and quiet room for rest and recovery.
There are daylight lamps in Aurora, and the room is all in white.
Opening hours for Aurora is Monday-Friday
You don´t need to make an appointment to visit Aurora. You have access with your UmU card.
Aurora is very popular among international students, because of the bright light in the room. Most students visit Aurora during the dark period when there is less sunlight outdoor.
You will find Aurora in the Social Sciences Building, level 1 (next to Campusbokhandeln). The nearest entrance into the building is called Hörsalstorget 6.
(In the end of this presentation we will show a film about Aurora.)

9. Welcome Fair at Campus Umeå
Welcome Fair 1 September –14.30 in the Universum Building.
Come and meet the Student Health Service, coordinators for students with disabilities and our study counsellors.
OBS! Denna bild ska inte tas med vid presentationer efter 1 september!!
Come and meet us at the Student Welcome Fair on the 1st of September between in the Universum Building.

10. Visit or contact us
Visits: Infocenter Universum Drop in to study counsellor, nurse or social counsellor (on different week days)
Telephone number: The Student Health Service has special telephone hours. You may reach our study counsellors and coordinators for students with disabilities on Mondays-Fridays
You can also contact our study counsellors and coordinators for students with disabilities by using the contact form on our website.
Please visit Infocenter or to call for all kinds of questions.
Find more information about all our support on on the pages under “During your studies”.
You are welcome to visit us in Infocenter during our drop in hours from noon to half past one.
Drop in to a study counsellor is open Mondays-Fridays. Drop in to a nurse or a social counsellor is open on different week days.
The phone number for all our services is (zero-nine-zero seven-eight-six five-zero zero-zero). There are special phone hours to the Student Health Service. You can call our study counsellors and coordinators for students with disabilities on Mondays-Fridays between eight am and five thirty pm.
You can also contact our study counsellors and coordinators for students with disabilities by using the contact form on our website.
You are always welcome to visit Infocenter (Mondays-Fridays between eight am and five thirty pm) or call (zero-nine-zero seven-eight-six five-zero zero-zero) for all kinds of questions.
Finally, we will show you the student website where you will find all sorts of important information for students.
Klicka på
This is the students’ website. You may reach it by clicking on ”Students” in the black list in the top of all web pages at Umeå University´s web site.
On the pages under ”During your studies” you will find more information about our support.
Klicka på Under studietiden i vänstermenyn. Visa sidorna:
Study Guidance
Here you will find more information about study guidance. You can talk to a study advisor for a programme or course, or to one of our general study counsellors.
Here are our opening hours and how to contact us. You will also find a link to a map showing you where you’ll find Infocenter.
Gå vidare till sidan
Support for students with disabilities. Peka på nedan nämnda sidor i vänstermenyn.
Here in the menu, you will find pages describing how to apply for support for disabilities, and what kinds of support that are available. On this page you will also find information on how to contact us. Here is also a link to a map showing you where you’ll find Infocenter.
Student Health Service. Scrolla ner och visa annonserna i högerkolumnen på sidan.
On this page you will find more information about the support provided by the Student Health Service.
Peka på den rosa annonsen ”For emergencies”
For medical advice around the clock, call For emergencies - dial 112
For acute illness or an accident, dial 112 and you will come to an emergency call center.
Peka på den gröna annonsen ”Drop in” During drop in, you can get a short consultation to identify your need of help.
Here you will find information about which days there are drop in hours to a nurse or a social counsellor. Remember to bring your Identification Card at your first visit at drop in or at your first appointment for counselling.
Peka på den ljusblå annonsen ”Counselling” Click here for information on how to book an appointment for individual counselling about your health situation.
Peka på den mörkblå annonsen ”Telephone advice and for booking of counselling”. Here you will find information about our telephone hours and examples of questions you can get help with during a phone call.
Peka på den ljusblå annonsen ”If you fall ill during your studies”. In case you should fall ill during your studies, you will find useful information here about what to do and were to turn.
Peka på den mörkblå annonsen ”Aurora” Click here for more information about the light and quiet room Aurora. Here you will find a film about Aurora.
Om tid finns:
Klicka på annonsen ”Aurora” och visa filmen om Aurora (filmen är 1,18 minuter lång och är på engelska). Starta filmen genom att klicka på filmen som finns mitt på sidan.
We will now show the film about Aurora. Aurora has been moved to another building since the film was recorded.
Om tid saknas, säg till studenterna att de själva kan se filmen om Aurora.
Thank you for having us here today. We wish you the best of luck with your studies, and hope you will have a great time here in Umeå and Sweden.
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Om man blir sjuk under studietiden och det svenska hälsosystemet:
The health care center is the place to turn to if you need to see a doctor or a midwife. You are free to choose which health care center you want to visit. The health care centers are open daytime during week days. Remember: always call in advance to make an appointment!
Bring your Identification card, your health insurance paper or and your European Health Insurance Card (if you have one)
Primary Care Emergency Service
If you fall ill during the night or weekend. Is at Ålidhems health care center.
First call 1177 and they will advise you where to turn.