1. USAASA & USAF Strategic Plans Annual Performance Plans 2017/ Presentation to Portfolio Committee on Telecommunications & Postal Services “Universal Access and Service to ICT for All” 09th May 2017

2. Table of Contents Mission, Vision & Values
Legislative Mandate of USAASA and USAF
Legislative Mandate and Policy mandate
Policy Mandate
Linking Outcomes and Goal/Objectives to DTPS
USAASA Programme Performance Indicators & Annual Targets for 2017/18
USAASA Detailed reconciliation of Performance Targets with the Budget and MTEF
USAF’s Funding Activities in the Broadband Infrastructure Building Blocks
USAF Programme Performance Indicators & Annual Targets for 2017/2018
USAF Detailed reconciliation of Performance Targets with the Budget and MTEF
Conclusion

3. Vision, Mission & Values
To facilitate the rollout of adequate Information and Communication Technology (ICT) infrastructure to enable universal access to under-serviced areas in South Africa.
To facilitate ICT service to under-serviced areas and thereby contributing to the reduction of poverty and unemployment in South Africa.
To promote and pursue the goal of Universal Access and Services and contribute to the sharing and preservation of information in order to build South Africa’s sustainable knowledge society.
Mission:
Batho Pele – We believe in providing excellent, efficient and effective service to all customers and stakeholders.
Integrity – We uphold high standards of trust; condemn bribery and corruption; and uphold honesty and respect in all interactions with stakeholders.
Accountability – We foster employee ownership and responsibility in ensuring quality service.
Innovation – We support employee creativity in delivering all our services.
Transparency – We encourage openness in all our activities.
Teamwork – We strive to create a harmonious work environment, where all employees and contributors are respected.
Values:
Vision:
“Universal Access and Service to ICT for All”.

4. Legislative Mandate of USAASA
NDP
In line with the NDP, USAASA through USAF projects provides broadband infrastructure and ICT connectivity in the underserved
SA Connect
Provides guidance on building an access or core network, coordinates building programmes for efficiency, and promote universal access through efficient spectrum allocation, and focuses on driving uptake and usage through the provision of affordable services and devices, using the government as an anchor tenant for the core network
SIP 15
USAASA always ensures the alignment of the USAF projects to the SIP 15 goal of “ 100% access to digital ICTs to all South Africans by 2020 as a driver of new economic opportunities and digital equity”
USAASA Mandate
strive to promote the goal of universal access and universal service;
foster the adoption and use of new methods of attaining universal access and universal service
conduct research into and keep abreast of developments in the Republic and elsewhere on information communication technology, electronic communications services and electronic communications facilities
manage the Universal Service and Access Fund (USAF) in accordance with the provisions of the Act
provide incentives to network licensees to construct operate and maintain networks in under-serviced areas.
MTSF Outcome
9 Point Plan
Outcome 1
Quality basic education
Applicable to broadband roll-out.
Nr 7. Unlocking potential of SMME’s; Cooperatives; townships and rural enterprises
Nr 8. Reform & boosting of the role of SOE’s ICT or broadband infrastructure rollout
Outcome 2
A long and healthy life for all
Outcome 3
Decent employment through inclusive economic growth
Outcome 4
Skilled and capable workforce to support an inclusive growth path
Outcome 5
An efficient, competitive and responsive economic infrastructure network
South Africa Connect Policy Target
International Measurements
Broadband access in Mbps user experience
90% at 5Mbps
50% at 100Mbps
WEF Ranking = 48 (70)
World Economic Forum
Global Competitiveness Index
ITU Ranking 88
ICT Development Index 2016

5. The Legislative Mandate
Legislative Mandate & Policy Mandate
The Legislative Mandate
The Constitution
Constitution: “… improve the quality of life of all citizens and free the potential of each person” and, in doing so, enables equality in the rights, privileges and benefits of citizenship, including the guarantees of freedom of expression and association in the Bill of Rights in digital world. “
Public Finance Management Act, 1999
Recognises USAASA & USAF as a schedule 3A public entity under the guidance of the Accounting Authority established in terms of section 49 of the PFMA
South Africa Connect Policy, 2013
To present a vision, strategy and a long-term plan that is immediately implementable and that will catalyse broadband connectivity in South Africa:
robust and cost effective broadband solution to universal, affordable broadband access
market structure and associated regulatory regime required to induce sufficient public and private investment.
mechanisms for greater co-ordination at all tiers of government, to enable more equitable access to broadband and to manage the removal of impediments to broadband network extension.
co-ordination between state owned entities through clear role definition, integration of planning, monitoring and evaluation.
Facilitate infrastructure planning through the mapping of existing broadband networks, co-ordination of deployment plans of operators and infrastructure sharing in order to limit the duplication of civil works.
vision, model and plan towards a world class open-access national broadband network and harnessing public and private sector contributions, capabilities and resources.

6. National Development Plan (NDP):
Policy Mandate
National Development Plan (NDP):
The ICT sector by 2030 will underpin the development of a dynamic and connected information society and a vibrant knowledge economy that is more inclusive and prosperous. A seamless information infrastructure will…
New Growth Path:
One of the job creation drivers identified as part of the New Growth Path, the national 5-year economic plan for the country, is the element of the knowledge economy – an economy that is underpinned by access to affordable high speed broadband…
Nine Point Intervention Plan:
Among the Nine-Point Plan priorities of Government aimed at igniting growth, is that the State reform and boosting the role of state-owned companies; ICT infrastructure or broadband roll-out; water, sanitation and transport infrastructure.
Another is Operation Phakisa (a programme aimed at accelerate implementation of the NDP). Operation Phakisa in Education is envisaged to, amongst other things, address the need to train and prepare teachers to integrate ICT in their classrooms and change their teaching practices aligned to the ICT resources.
SIP-15: Expanding Access to Communication Technology :
AIM: 100% access to digital ICTs to all South Africans by 2020 as a driver of new economic opportunities and digital equity. Interim implementing agencies include: Sentech, Broadband Infraco, Telkom, SANRAL, Eskom, Transnet, USAASA, and the private sector.

7. Linking Outcomes and Goal/Objectives to DTPS
MTSF Outcomes/ DTPS Goals
9 Point Plan
USAASA Strategic Goals & Objectives
Outcome 4
Outcome 4
Optimally functional Department and SOCs that effectively deliver on their respective mandates
Optimally functional Department and SOCs that effectively deliver on their respective mandates
SG 1: Optimal organizational functioning towards the achievement of a
Clean Audit
SO 1: Improved audit outcomes
SO 2: Improved risk maturity profile
SO 3: Improved organizational efficacy through
integrated business process and automated
systems
SO 4: Improved employee performance
SO 5: Increased efficacy (efficiency and effectiveness)
of legal services
SO 6: Improved brand and reputation of USAASA
DTPS
DTPS
SO 4.1 Improve performance of
SOC’s through proactive and
stringent oversight
SO 4.1 Improve performance of
SOC’s through proactive and
stringent oversight
Outcome 2
Outcome 2
South Africa has a modern, sustainable and competitive postal and telecommunications sector
South Africa has a modern, sustainable and competitive postal and telecommunications sector
SG 2: Increased USAASA capability as an information hub
on universal service issues
SO 7: Increased evidence –based planning
SO 8: Improved quality, reliability and integrity of performance
information
DTPS
DTPS
SO 2.1 Develop and implement ICT
policy and legislation aimed
at improving access and
affordability of ICTs
SG 2: Increased USAASA capability as an information hub
on universal service issues
SO 9: Improved quality of research and evaluation outputs
Outcome 3
An Inclusive Information Society and Knowledge Economy driven through a comprehensive e-Strategy and access to Government services
DTPS
SO 3.1 Develop a National e-
Strategy that will give priority
to e-Government Services

8. USAASA Programme Performance Indicators & Annual Targets for 2017/18
Programme 1: Business Support
The indicators in this programme are directed towards performance improvement and development, compliance, accountability and sound financial systems. Strengthening of key processes will have commenced in 2016/2017 and will continue during the 2017/2018 period to increase the Agency’s efficacy
Strategic Objectives
Performance Indicators
Annual Target
Quarterly Targets
Quarter1
Quarter2
Quarter3
Quarter4
Improved audit outcomes
Percentage compliance with the PFMA and Treasury Regulations
100%
Percentage implementation of the AG audit action plan
Number of repeat AG findings detailed in the audit action plan
Improved risk maturity profile
Percentage completion of quarterly risk management activities as per the approved risk management plan
Improved organisational efficacy through integrated business processes and automated systems
Percentage availability of SAP/ERP system to support USAASA/ USAF business processes and operations
98% -
95%
Improved employee performance
Percentage implementation of the Annual Training Plan, to enhance individual and organisational performance through training interventions
90% 0%
30%
60%

9. USAASA Programme Performance Indicators & Annual Targets for 2017/18
Programme 1: Business Support
The indicators in this programme are directed towards performance improvement and development, compliance, accountability and sound financial systems. Strengthening of key processes will have commenced in 2016/2017 and will continue during the 2017/2018 period to increase the Agency’s efficacy
Strategic Objectives
Performance Indicators
Annual Target
Quarterly Targets
Quarter1
Quarter2
Quarter3
Quarter4
Improved employee performance
Percentage of signed Performance Agreements (PA's) calibrated to support the organisational goals and objectives and APP and Employee Performance Assessments (EPA's)moderated within the stipulated timeframes in accordance with the Performance Management Policy
100% -
Percentage implementation of climate survey action plans
10%
40%
60%
Increased efficacy (efficiency and effectiveness) of legal services
Percentage of legal services (contracts and legal opinions) in compliance with the approved quality metrics

10. USAASA Programme Performance Indicators & Annual Targets for 2017/18
Programme 1: Business Support
The indicators in this programme are directed towards performance improvement and development, compliance, accountability and sound financial systems. Strengthening of key processes will have commenced in 2016/2017 and will continue during the 2017/2018 period to increase the Agency’s efficacy
Strategic Objectives
Performance Indicators
Annual Target
Quarterly Targets
Quarter1
Quarter2
Quarter3
Quarter4
Improved brand and reputation of USAASA
Number of annual industry review symposiums conducted by target date 1 -
Beneficiary brand awareness level
40%
Stakeholder satisfaction level
50%
Number of digital summits held in established Smart Communities bringing stakeholders to practically showcase value adding systems and deliverables
Increased support to SMME and BBBEE development
Number of SMME engagement sessions held to develop and educate suppliers
2 SMME open days concluded
Percentage of budget spent on SMMEs and BBBEE in support of USAF project delivery
80%

11. USAASA Programme Performance Indicators & Annual Targets for 2017/18
Programme 1: Business Support
The indicators in this programme are directed towards performance improvement and development, compliance, accountability and sound financial systems. Strengthening of key processes will have commenced in 2016/2017 and will continue during the 2017/2018 period to increase the Agency’s efficacy
Strategic Objectives
Performance Indicators
Annual Target
Quarterly Targets
Quarter1
Quarter2
Quarter3
Quarter4
Increased support to SMME and BBBEE development
Percentage utilisation of local skills and service providers by awarded bidder
50%
Programme 2: Business Intelligence
Increased USAASA capability as an information and knowledge hub on universal access and universal service issues
Strategic Objectives
Performance Indicators
Annual Target
Quarterly Targets
Quarter1
Quarter2
Quarter3
Quarter4
Increased evidence-based planning
Board Approved Strategic and Annual Performance Plans submitted by target date
Final 2018/19 plans submitted on January 2018
1st draft plans submitted by 31 August 2017
2nd draft plans submitted by 30 November 2017
Final plans submitted by January 2018
Improved quality, reliability and integrity of performance information
Percentage compliance with performance information standards:
Compliance
Accuracy
Usefulness
Evidence based
100%

12. USAASA Programme Performance Indicators & Annual Targets for 2017/18
Programme 2: Business Intelligence
Increased USAASA capability as an information and knowledge hub on universal access and universal service issues
Strategic Objectives
Performance Indicators
Annual Target
Quarterly Targets
Quarter1
Quarter2
Quarter3
Quarter4
Improved quality, reliability and integrity of performance information
Number of material AG audit findings and significant Internal Audit findings on the reliability and usefulness of the reported performance
Improved quality of research and evaluation outputs
Number of research papers produced on national and global ICT trends approved by board 1
Conceptual Framework and Business Case developed on Digital Development Fund Bill
by target date
1Conceptual Framework and
1 Business Case
1 Conceptual Framework
Number of impact evaluation studies conducted
Smart Communities Masterplan developed on smart communities developed by target date
1 Concept Document by 31 March 2018
1 Concept Document
Baseline of economic activities in the established smart communities to measure impact of digitisation

13. Communication and branding
USAASA Detailed reconciliation of Performance Targets with the Budget and MTEF
Programme 1: Business Support
Audited Outcomes
Estimated
Expenditure
Medium - Term Expenditure
Estimate
(R’000)
2014/15
2015/16
2016/17
2017/18
2018/19
2019/20
1. Percentage compliance with the PFMA
and Treasury Regulations -
Employee costs
Percentage implementation of the AG
audit action plan
3. Number of repeat findings detailed in the
AG audit action plan
4. Percentage completion of quarterly risk
management activities as per the
approved Risk Management Plan
Percentage availability of SAP/ERP
system to support USAASA/USAF
business processes and operations
Percentage implementation of the
Annual Training Plan and Reports
(ATR), to enhance individual and
organisational performance through
training intervention
7. Percentage signed PA calibrated and
EPAs moderated
8. Percentage implementation of Climate Survey
plans
9. Percentage of legal services in compliance
with the approved quality metrics
Legal services
Legal services
10. Number of annual industry review symposiums
Communication and branding
11. Beneficiary brand awareness level
12. Stakeholder satisfaction level
13. Number of digital summits held
14. Number of SMME engagement sessions
Finance and SCM
15. Percentage of contracts awarded to SMME and
BBBEE budget spent
16.Percentage utilisation of local skills and service
providers
Total expenses :
65 191
76 745
67 695
73 980
78 314
82 763

14. USAASA Detailed reconciliation of Performance Targets with the Budget and MTEF
Programme 2: Business Intelligence
Audited Outcomes
Estimated
Expenditure
Medium - Term Expenditure
Estimate
(R’000)
2014/15
2015/16
2016/17
2017/18
2018/19
2019/20
17. Board approved Strategic and APP submitted
by target date -
Planning and M&E
Percentage compliance with Performance
Information Standards
19. Number of material AG audit findings and
significant Internal Audit findings
20. Number of research papers produced
Research
21. Conceptual framework and Business Case
developed on DDF Bill
22. Number of impact evaluation studies
conducted
23. SMART Communities Masterplan developed
24. Baseline of economic activities in the
established Smart Communities
Total expenses :
1 350
1 703
1 760
1 795

15. The Universal Service & Access Fund A Schedule 3A Entity
USAF
The Universal Service & Access Fund
A Schedule 3A Entity

16. Linking Outcomes and Goal/Objectives to DTPS
MTSF Outcomes/ DTPS Goals
9 Point Plan
USAF Strategic Goals & Objectives
Outcome 1
Broadband connectivity that provides secure and affordable access for all citizens to education, health and other government services and stimulates socio-economic development
No. 8 Reform & boosting of the role of SOE’s ICT or broadband infrastructure rollout.
SG 1: increased connectivity to underserviced
and un-served areas
SO 1: Increased rollout of electronic
communications infrastructure in
underserviced areas.
SO 2: Increased access to digital broadcasting
services
SO 3: Increased digital literacy to stimulate end –
user demand through sustainable community
broadband services.
DTPS
SO 1.1 Coordinate the Broadband connectivity to achieve 100% population coverage by 2020

17. USAF’s Funding Activities in the Broadband Infrastructure Building Blocks

18. Programme Performance Indicators
USAF Programme Performance Indicators and Annual Targets for 2017/2018
Programme Performance Indicators
Reporting Period
2017/2018 Annual Target
Quarterly Targets
Quarter 1
Quarter 2
Quarter 3
Quarter 4
STRATEGIC OBJECTIVE: INCREASED DIGITAL LITERACY THROUGH THE ESTABLISHMENT OF SMART VILLAGES
Number of smart communities established
Bi-annually 2 1
Number of ICT training
programmes implemented to
improve the digital literacy rate of
targeted groups
Annually
3 ICT training programmes
1 ICT training programme targeting youth
1 ICT training programme targeting women
1 ICT training programme targeting persons with disability
STRATEGIC OBJECTIVE: INCREASED ROLL OUT OF ELECTRONIC COMMUNICATION INFRASTRUCTURE IN UNDERSERVICED AREAS
Number of underserviced local
municipal areas with access to
electronic communication
infrastructure
Quarterly
50% of network deployed
100% network deployed
Network commissioned and signed off in the underserviced local municipal area
Number of public institutions
utilised as anchor clients to the
broadband networks
4 Anchor Clients
Anchor clients confirmed with Municipality
Number of free public Wi-Fi
hotspots deployed
40 Hotspots deployed
16 Hotspots deployed
24 hotspots deployed
Number of existing sites with
connectivity maintained
38 ICT centres
93 clinics
129 educational institutions
STRATEGIC OBJECTIVE: INCREASED ACCESS TO DIGITAL BROADCASTING SERVICES
Number of set-top boxes and
antennae procured
90 699
90 700
8. Percentage of set-top boxes and
antennae distributed for registered
users
60%
30%

19. USAF Detailed reconciliation of Performance Targets with the Budget and MTEF
Programme 1: Operations
Audited Outcomes
Estimated
Expenditure
Medium - Term Expenditure
Estimate
(R’000)
2014/15
2015/16
2016/17
2017/18
2018/19
2019/2020
Project Costs
Allocation (R)
705
1.080
3 746  
3 522
3 727
3 936
Number of smart communities established
Number
N/A 2
Allocation (R )
1 000
1 056
1 115
Number of ICT training programs implemented to improve the digital literacy rate of targeted groups 3
2 000
2 112
2 230
Number of underserviced local municipal areas with access to electronic communication infrastructure (Broadband)
33 953
41 720
32 634
28 227
29 869
31 542
Number of public institutions
utilized as anchor clients to the
broadband networks 1 4
Number of free public Wi-Fi
hotspots deployed ( Broadband) 63 39 40
Number of existing sites with
connectivity maintained
Number – ICT centres
153 38
Number –
Clinics
104 93
197
246
296
Number of Educational institutions
149
127
184
22 547
14 367
18 776
19 865
21 017
22 194
Number of set-top boxes and
antennae procured 1 
58 460
9 664
4 267
589 384
79 098
287 880
304 001
Percentage of set-top boxes and
antennae distributed for
registered users
24%
35%
60%
75%
90%
Total Expenditure ( R )
70 126
61 434
644 540
133 712
345 661
365 018