1. Project Board Update
UNDP Knowledge Management
Part 1
September 2016

2. Objectives PART 1 Present project activities since last Board meeting
Present proposed 2016/17 work plan
Budget and staffing situation
Project Board decision points
Approval of Project Report 2015
Approval of Work Plan 2016/17
Approval of added activities to project results framework

3. Key Activities conducted 1/2015 to 6/2016 (Budget: $220,000)
K-products Development and Dissemination Process
KM measurement framework
Re-alignment of UNDP’s Knowledge Networks
Transition from Teamworks to Yammer
Public Online Dialogues and Consultations
Support to Lessons Learned collection
UNDP-wide Expertise Mapping

4. Improved K-products Development and Dissemination Process
Introduced pipeline to track knowledge product development (
Tool gives overview of upcoming products and publications
POPP 7-Steps QA procedure monitored more closely
Pipeline used for ROAR and other corporate reporting
End-of year report on knowledge products developed and disseminated to BPPS clusters
Initiated improvements to global library of knowledge products and publications (with BERA)
Revised library taxonomy in alignment with new BPPS taxonomy
Introduced rating feature & pop-up survey for qualitative feedback to better understand quality and impact of UNDP products.

5. K-products Development and Dissemination Process – New Ratings Feature

6. K-products Development and Dissemination Process – Pop-up survey

7. KM Measurement Framework

8. KM Measurement Framework

9. KM Measurement Framework
Developed range of metrics for KM in UNDP
Started data collection for 2016
First report on indicators to be shared early 2017
Shared first set of new metrics on knowledge products via KM Update June 2016

10. Re-alignment of UNDP’s Knowledge Networks
Launched new Knowledge Networks (KNNs) in Feb 2016
KNNs engage with around 10,000 members, internal and external to UNDP, and have responded to over 200 queries from Network members through facilitated and community-driven exchanges.
The KNNs have run formal e-discussions, soliciting over 330 responses from internal and external experts and stakeholders on the topics of Preventing Violent Extremism, UNDP’s Strategy on HIV, Health and Development , BMS 15 Operational Challenges, and an Integrated DRR - CCA Mainstreaming Framework.
Networks rely on facilitation capacity within Clusters (10% of a staff member’s time per network), and 1 full-time P3 position in DIG

11. Led Transition from Teamworks to Yammer
ICT Governance Group decision of May 2015 to move UNDP’s internal peer networking function from Teamworks to Yammer (part of Microsoft Office 365)
Technical platform change that continues the business function for corporate social networking established by Teamworks
Cost savings (Yammer comes with MS Office 365 package) & integration
Transition cost covered by Teamworks 2015/2016 budget
Worked with BMS/OIMT on technical transition & change management
Soft launch in Feb 2016 in conjunction with realigned Knowledge Networks
Bilateral consultation with admins of over 800 Teamworks spaces and assistance on transition to Yammer
Teamworks content to be migrated into UNDP intranet by end 2016
Guidance materials and training developed
UNDP Yammer now engages over 8700 members, 596 groups, with over 39,000 total messages sent

12. Public Online Dialogues and Consultations
An extension of Teamworks platform with highly customized interfaces has serviced large-scale public consultations
Rio+ Online Dialogues
World We Want 2015/2030
World Humanitarian Summit Consultations 2016
Urban Dialogues for Habitat III 2016
ECOSOC’s 2015 Annual Ministerial Review Online Consultation
UNDESA’s e-Dialogue for 54th session of the Commission for Social Development
Global Forum on Youth, Peace and Security
Syria Resilience Development Forum (RDF)
“MY UNEA” (UN Environmental Assembly, UNEP)
DIG generated cost-sharing revenues of $167,733 in 2015 from partners to implement above activities for them
UNDP also hosted its own public consultations on SP areas:
HIV, Health & Development Strategy
Integrated DRR & CCA Mainstreaming Framework

13. Support to Lessons Learned collection
Introduced 2015 ROAR question to collect lessons from evaluations (thereby established technical foundation for lessons learned capture in Corporate Planning System)
Commissioned review of programme lessons learned from ROAR and Decentralized Evaluations 2014 and 2015 that informed the SP MTR
Introduced Lessons Learned requirement as part of Project Closure Process and in the Corporate Planning System
Experimented with UNV Lessons Learned assignment to collect lessons learned from Country Office in Addis

14. UNDP-wide Expertise Mapping
RBAP piloted custom-made Talent Map in Asia-Pacific region in 2015, capturing 189 staff profiles
DIG exploring potential for global adoption of suitable solutions for expertise search
Strong rationale for pursuing expertise mapping through off-the-shelf Microsoft tools that integrate with other business functions (e.g. Yammer networking, COSMOS service tracking)

15. Financial overview 1/2015 – 6/2016
Income
Expenditure
Purpose
 2015
$220,000
XP allocation to KM in 2015
$12,750
Activity: KM advisory services to external partners
$167,733
Revenue collected from UN agencies to implement Public Dialogues
Transfer to BMS ICT Road Map project for implementation of Public Dialogues
$48,600
Activity: Lessons Learned Database
$43,602
Activity: Lessons Learned Capture
$21,300
Activity: Knowledge products development and dissemination process
$18,170
Activity: Knowledge Networking
$54,915
Activity: Public Online Dialogues and Consultations
$21,000
Activity: KM measurement framework
$21,730
Project Management Support
$3,374
Travel
$3,650
Miscellaneous (Subscriptions, etc.)
$400,483
$404,074
TOTAL
-$3,591
Balance
 2016
$43,968
Transfer of left-over funds from closed KM Project
$180,205
$83,180
Commitments to BMS ICT Road Map project for implementation of Public Dialogues
$12,600
$97,025
$5,121
$522
$224,173
$25,725
Balance (Programmable for remainder of 2016)