1. Nottingham Community Housing Association
Vision: More homes, Great services, Better lives
Mission: To provide high quality, low cost housing, services and support for more people in need

2. poor housing, poor people
Dickens London
poor housing, poor people

3. Dickens Quote
“Wretched houses with broken windows patched with rags and paper: every room let out to a different family, and in many instances to two or even three - fruit and ‘sweet-stuff’ manufacturers in the cellars, barbers and red-herring vendors in the front parlours, cobblers in the back; a bird-fancier in the first floor, three families on the second, starvation in the attics, Irishmen in the passage, a ‘musician’ in the front kitchen, and a charwoman and five hungry children in the back one - filth everywhere - a gutter before the houses and a drain behind”

4. NCHA General Needs homes 6,500 Provider of Social Care Services 1,500
Market Rent
697
Shared Ownership
770
Almshouses
134
Turnover
£69.5m

5. Welfare Reform Support
Tenant Welfare Fund
Food Bank
Tenancy Support Team
Energy Advisor
Experian Tenancy Sustainability Data
Downsizing Grants – under occupation
Quids In & New Tenant & Universal Credit Guide
Credit Union

6. Universal Credit Check List
Check your bank account
Set up a direct debit or Credit Union account to pay your rent
Improve your computer skills
Improve your budgeting skills
Employment and training advice
Pay your rent in advance to NCHA to avoid rent arrears

7. Budgeting Advice Tenancy Support staff – budget training
Quids In Budget Planner
Rent in Advance
Credit Union Rent / Budget accounts

8. Banking Advice Tenancy Support staff offer advice
Fee free basic bank account
100+ Credit Union Rent accounts
emcuheart – 40 RPs paid £200,000

9. IT Training Tenant Involvement staff 1-2-1 training
Teach basic computer skills
Set up account/use social media
Visit UC website, watch DWP video
Look at UC application form
Look at price comparison sites
Create My NCHA account
Consider CV template
Explore job search websites

10. ACCESS Training NCHA and FUTURES Own ACCESS Training
100 learners are tenants
Next 12 months – increase number of apprentices, expanding employability offer

11. Metroployment Finding the right employment opportunities
Developing your skills
Planning and preparing for interviews
Produce a winning CV
Training and volunteering opportunities
Sector based work academies
Work trials and work experience
1 to 1 support

12. Employability Programme
Partnership with Nottingham Jobs Fund
Apprenticeships – Building Trades, Business Admin and Architectural Technicians
62 apprentices - 87% have permanent employment, 60% with NCHA

13. Pelham Kitchen Social enterprise café owned and ran by NCHA
Offers work experience to vulnerable service users
6 volunteers at present, of which 5 have learning disabilities
Gain high quality and valuable work experience which is the first step to finding a job

14. Volunteering at NCHA NCHA has just launched a new Volunteering Policy.
NCHA is committed to involving volunteers directly within the organisation to:
Contribute to the delivery of services and enrich the services we offer
Provide different skills and perspectives
Offer opportunities for participation by people who might otherwise be excluded
Provide employment and training to tenants and service users through a structured and supported volunteer programme