1. Intermedia’s Office in the Cloud:
Intermedia is the world’s largest one-stop shop for cloud business applications. Its Office in the Cloud™ integrates , voice, file sync and share and many other essential IT services—and supports customers and partners with a Worry-free Experience™.

2. Our Global Scale
1,000,000 users, 60,000 companies & 5,000 active partners
Office
Datacenter
FUNCTION
TOTAL (Mix)
Operations
254 (42%)
R&D
135 (23%)
S&M
130 (23%)
G&A
80 (13%)
Headcount
599
Mountain View, CA
213 employees (w/homeworkers)
Company headquarters
Finance, sales, marketing, product
Technical ops, customer service, engineering
New York, NY
42 employees
Sales & business development
Marketing
Product
Bellevue, WA
127 employees
Voice services division
London, UK
14 employees
Sales
St. Petersburg, RU
203 employees
Engineering
Technical Support
Systems admin
Note: Headcount as of January 2014.
Confidential

3. Intermedia’s Office in the Cloud
Identity Management
Voice
File Sync & Share
Collaboration & Instant Messaging
Archiving
Backup
Productivity
Application Infrastructure
Conferencing
Mobility
Security
HostPilot® Control Panel

4. What Is SIP Trunking?
An Intermedia VoIP service that delivers telecommunications services (local, LD & Toll Free) to existing phone systems:
Natively to a premise based IP PBX
Through a gateway to a premise based digital or analog PBX
Through a gateway to a premise IP PBX (if it doesn’t “speak” our SIP version)

5. VoIP Test: The Intermedia Advantage
Onsite VoIP Quality Test Ensures Optimal Quality
Ensure customer’s network can support high-quality VoIP traffic
3-day “soak” test tuned to number of lines customer will buy
Tests for jitter, packet loss, latency and delay

6. Security: The Intermedia Advantage
Fraud Detection & Prevention Strategies
Call destination monitoring to identify fraud patterns
Authentication for all outbound calls
Geographical IP address registration restrictions (U.S. & Canada only)
Site monitoring to ensure customers are behind a firewall
International calling automatically blocked from the SIP Trunk if fraud is detected
Strong password protocol

7. Customer Benefits Save up to 50% on telco service
Simplicity & Savings
Save up to 50% on telco service
Add productivity features like auto attendant, WebFax, FollowMe & more
Easily manage by web portal, along with other Intermedia services
Failover for business continuity and disaster recovery

8. Cloud Voice: Hosted PBX
For users:
Features include Find Me/Follow Me, voic -to- , 3-way calling
Every user gets Fax via Internet, Conference calling and more
Smartphone app lets you make and receive calls using your business number
CallScape app offers Salesforce integration and presence info

9. Cloud Voice: Hosted PBX
For admins:
Lower costs and better control
Save on your monthly bills
Get unlimited calling within the US
Includes auto attendants, hunt groups & other features
Minimal start-up cost
24/7 Intermedia phone support

10. Devices to Consider

11. Cloud Voice: Individual Voice Services
Smart800
Make it easy for your prospects and customers get in touch. Flat rates • 4 pricing plans • Vanity 800 numbers available • Quick transfer of existing numbers
SmartConferencing
Accelerate decisions and avoid business travel. Low per-minute, per-person rates • Connect up to 100 people • Offer toll-free call-in numbers
SmartFax Pro
Send and receive faxes using any Windows computer. View faxes on any device • Stop paying for ink and paper • Low monthly fees

12. Lync Chat and Conferencing
Connect with all your colleagues—anywhere
Collaborate better than ever
Deploy visual availability indicators of colleagues’ availability
Choose Lync Enterprise for voice and video chat, screen sharing, virtual meetings, and more
Get Lync Click-to-Call for one-click calling with Hosted PBX
Reduce travel costs with one-click video conferences
Increase productivity on PCs, the web, and most mobile devices

13. Providing Solutions
Normandeau Technologies has been a leader in communications for over 25 years providing the following services:
Carrier Services: SIP, POTS, PRI, T1
Premise-based telephone system sales, support & service
Hosted telephone system sales, support & service
Cable installation: voice, data, fiber optics