1. Helping individuals to progress in their career
Step Up
Helping individuals to progress in their career

2. Springboard
Promoting Hospitality, Catering, Leisure and Tourism sectors
Connecting businesses with students and job seekers
Hospitality is the 4th largest employer - that's 3 million people or 10% of the workforce
According to People 1st, 993,000 new staff will be needed by 2022

3. Business partners Work with various businesses across the industry:
Hotels
Restaurants
Food Service Management companies
Private members bars
Pubs

4. Premier Inn Interested in referring staff for Step up
Line managers involved in initial sessions
Approved time off work for group workshops
Keep in regular contact re candidate updates
Understood the benefits

5. Benefits of Programme Improvement in staff retention
Increase in levels of confidence and motivation
Working with external personnel can increase chances of staff mentioning barriers
These barriers can be looked at and usually resolved

6. Programme successes Improved confidence across current cohort of 8
Cornelia - Step Up = a great way to improve your skills in customer service 
Priyanka - My experience so far with the Step up programme has been amazing. Every session is filled with activities which has helped me feel more knowledgeable and motivated! 

7. Programme successes 3 promotions into middle management
Ashley is really grateful he was part of the program and very proud of his development. I would like to thank you for everything you did for Ashley. I believe it is one of the best examples of what everybody could achieve with commitment and the right guidance.
Maria Mavromati, Assistant Operations Manager, Premier Inn London Wandsworth

8. Contact: Margaret Raichura