1. Level 2 Customer Presentation
SAP Value Assurance for SAP S/4HANA Quick-Start Your Digital Transformation with SAP S/4HANA
Level 2 Customer Presentation
March 2017

2. Digitalization is happening now Achieve your business goals with a platform for digital operations
81%
$85 billion
global market for cloud-based software as a service (SaaS) is projected from a 20% growth rate each year through
of CEOs think mobile technologies are strategically important for their business.4
Cloud
Social networks
Mobility
Internet of Things
Big Data
Business networks
Technology
growth in adoption of business networks will occur in next 2 years.2
40%
90%
of the world data has been generated during the last 2 years.1
Over 2 billion people are now on social networks.
212 billion
of CEOs think socially enabled business processes are strategically important for their businesses.4
61%
things will be connected by the end of
1 ScienceDaily. ScienceDaily, 22 May 2013
2 Technology Adoption Report: Business Networks Ardent Partners, 2014
3 Internet of Things (IoT) 2013 to 2020 Market Analysis, 2013
4 Annual Global CEO Survey, PWC, 2015
5 From box to cloud, McKinsey, 2015

3. Transformation needs to happen now To stay ahead of competition
… and see a clear vision and plan as key success factors1
A clear vision of how digital technologies can help achieve competitive advantage
A well-thought-out plan for digital investments, including defining measures of success
CEOs see the potential…
60% expect 15%–50% of their earnings growth in the next 5 years to come from technology- enabled business innovations.
McKinsey study, 2013
86% say technology advances will transform their business over the next five years.
CIO Journal, January 2015
50% of the companies in current present S&P 500 will not be there in 10 years time.
McKinsey, “Creative Destruction”
1 From answers of more than 80% of CEOs in “Annual Global CEO Survey”, PWC, January 2015

4. Digital business framework
The right solutions to reach your transformation goals Start your transformation with the digital core: SAP S/4HANA
Digital business framework
The entire value chain is digitized, including the digital core that serves as the foundation for business innovation and optimization.
The digital enterprise interconnects all aspects of the value chain to drive and anticipate business outcomes in real time.
Enterprises across industries can lead the digital transformation by completely reimagining business models, business processes, and work.
To help solve complexity and transition our customers into the digital economy SAP has built a structured framework to think through how to develop and execute on your digital business strategy: The Digital Business Framework. With this framework, the entire value chain will be digitized including the core which serves as the platform for innovation and business process optimization. Every company can develop a digital strategy across these five pillars:
1. Outcome based customer experience
2. Re-platform core business processes and bring together business process and analytics in real time to be smarter, faster, and simpler.
3. Smarter and engaged workforce across all employees and contractors.
4. Supplier collaboration to accelerate growth innovation.
5. Harness the Internet of Things and Big Data to drive real-time insights and new business models.
SAP S/4HANA is the digital core that can deliver on this digital framework allowing customers to scale their digital transformations across the entire enterprise.
--- additional background
SAP S/4HANA is proposed in two editions
The SAP S/4HANA, on-premise edition is designed for enterprises across industries that need a deep and broad level of functionality combined with a high degree of flexibility in customization and a yearly innovation cycle
The SAP S/4HANA, cloud edition is designed for enterprises that need a standardized cloud offering primarily covering the core business scenarios of an enterprise or specific business scenarios of lines of business in industries - combined with a faster quarterly innovation cycle
2. SAP HANA Cloud Platform serves as the integration and extension layer for the SAP S/4HANA on-premise and cloud editions

5. Identify the value provided to you by SAP S/4HANA with the discovery workshop for SAP S/4HANA
Discovery workshop for SAP S/4HANA supplementary service
Identify most beneficial areas of your current value chain impacted by SAP S/4HANA
Get SAP S/4HANA incremental benefits matched to your business scenarios and today’s usage of SAP ERP
Receive initial guidance on transformation paths for a successful SAP S/4HANA adoption
Scope and concept of SAP S/4HANA
with improved features, capabilities and innovations
Business Scenario Recommendations Report
based on customer transactions with outlining initial value of transaction and capabilities in use
Heat map
with prioritized solution areas / capabilities where benefits can be identified and further investigation recommended
Point-of-view document
with workshop findings according to the understanding of the current situation of the customer, the potential SAP solution, associated benefits and the innovation roadmap

6. Bill McDermott, CEO, SAP SE
SAP Value Assurance: commitment for customer success Helping you quick-start your digital transformation
Bill McDermott, CEO, SAP SE
SAP Value Assurance for SAP S/4HANA
“We are fully committed to helping our customers thrive in the digital age with SAP S/4HANA.”
Speed up planning for the transformation
Reduce efforts for technical implementation
Mitigate risks and safeguard your implementation
Quick-start your digital transformation with SAP S/4HANA

7. Accelerate time-to-value and cut costs for implementation
Quick-start your digital transformation Your accelerated path to SAP S/4HANA with value assurance service packages
Accelerate time-to-value and cut costs for implementation
Discovery Workshop for SAP S/4HANA
SAP Value Assurance service packages for SAP S/4HANA plan and safeguard | accelerate technical implementation | accelerate functional realization | innovate
Explore
Realize
Deploy
Run
Discover
Prepare
Methodology, best practices, guided configuration, implementation, data migration, development expertise, and tools
SAP Activate, powered by SAP Solution Manager 7.2

8. Accelerate time-to-value and cut costs for implementation
optional
Quick-start your digital transformation Your accelerated path to SAP S/4HANA with SAP Value Assurance and SAP Custom Development
Accelerate time-to-value and cut costs for implementation
Discovery Workshop for SAP S/4HANA
SAP Value Assurance service packages for SAP S/4HANA plan and safeguard | accelerate technical implementation | accelerate functional realization | innovate
Explore
Realize
Deploy
Run
Discover
Prepare
Discover and address your unique business needs early with SAP Custom Development
Methodology, best practices, guided configuration, implementation and development, expertise and tools
With SAP Value Assurance, we help to uncover your individualized business needs early, and if needed can offer application development services through SAP Custom Development to:
Extend existing solutions and build new solutions
Provide niche and/or industry-specific, on-premise solutions that are not yet on the roadmap
Enrich and create tailor-made user experiences
Transform existing competitively differentiating code in your old system to the SAP S/4HANA environment

9. Accelerate time-to-value and cut costs for implementation
optional
Quick-start your digital transformation Your accelerated path to SAP S/4HANA with SAP Value Assurance and SAP DM&LT
Accelerate time-to-value and cut costs for implementation
Discovery Workshop for SAP S/4HANA
SAP Value Assurance service packages for SAP S/4HANA plan and safeguard | accelerate technical implementation | accelerate functional realization | innovate
Explore
Realize
Deploy
Run
Discover
Prepare
Address your business data needs
Methodology, best practices, guided configuration, implementation and development, expertise and tools
With SAP Value Assurance, we address and elaborate your specific business requirements on data and data migration:
Architecting your data migration
Analyzing and evaluating your specific data migration requirements
Planning the data migration steps within your implementation
Extracting, transforming, loading your data assets

10. Standardized and automated remote delivery SAP Mission Control Center
Change of the implementation paradigm Faster time to value and lower costs with SAP Value Assurance for SAP S/4HANA
From project work after the upgrade to early noninvasive checks via “Maintenance Planner” and “Readiness Check,” allowing upfront preparations for short project duration
Early noninvasive checks
From individual solution design to industry reference architecture and model company-based design
SAP Model Company
Fit-gap of best-practice processes and agile implementation sprints instead of blueprint and waterfall projects
Fit-gap
From individual table configuration to guided configuration based on SAP Activate, an integral part of the product delivery
Guided configuration
From on-site individual services to standardized and automated remote delivery
Standardized and automated remote delivery
From individual consultant performance to mission control center- and innovation control center-connected, high-quality service delivery
SAP Mission Control Center
From individual project planning to the SAP Solution Manager 7.2 solution-supported road map, service procedures, and quality assurance
SAP Solution Manager 7.2

11. Quick-start with a service package Extendable at any time along two dimensions
Optional services
Service package
Extended scope
Service packages help you quick-start your transformation with a defined set of services and are precalculated based on minimum scope, requirements, and SAP involvement
The scope can be easily extended as required
Further services can be added for more hands-on involvement of SAP
The technical quality manager will mange the extension together with you

12. Our commitment: the SAP Value Assurance service packages Quick-start your transformation with tailored service packages from SAP
Incremental levels of engagement
From planning and foundational implementation to end-to- end setup, service, and support, you can choose the level of service coverage and engagement for SAP S/4HANA that works best for you.
Innovate 4
Accelerate Functional Realization 3
Clear scope
Predefined quick-start services
Extendable at any time
Custom tailored if necessary
Strong foundation
orchestrated by SAP Innovation Control Center and powered by SAP Mission Control Center
INVOLVEMENT OF SAP
SAP proposes for the first time a layered engagement model that provides the flexibility to deliver a large variety of service that target all the various aspects of the business transformation. As said before each package has clear outcome driven scope and is addressing the different phases of the transformation .
The well established Premium Engagement Foundation acts as a single point of truth at the customer and is proposing what specific service in the respective customer situation is required to reach the targeted result of the business transformation in the initially agreed service plan. In case the transformation needs to get adjusted the engagement delivery approach easily allows changes to the service plan. In case of critical situations it is possible to get the right experts into the engagement without contractual or commercial discussions between you and SAP.
Today we already have 800+ Premium Engagements in the world where this engagement approach proves on a daily base to be successful.
Accelerate Technical Implementation 2 1
Plan and Safeguard
ENGAGEMENT SCOPE

13. Tight connection to SAP with the Control Center Framework SAP Innovation Control Center at customer and remote SAP Mission Control Center
CUSTOMER
ENGAGEMENT
70,000 experts at your service
Tight connection of SAP Innovation Control Center at the customer with SAP Mission Control Centers to maximize impact
SAP Innovation Control Center
Right experts available anytime Remote access to SAP experts of all kinds and developers globally
Quick reaction in end-to-end lifecycle From value proposition to value realization and innovation
Risk evaluation and mitigation Cross coordination for complex requests across multiple expert areas
at customer site
SAP Mission Control Center
at SAP

14. SAP Digital Business Services is the trusted partner
SAP Digital Business Services creates digital businesses.
Implementation Expertise
Support Expertise
Industry Expertise
Development Expertise*
Education Expertise
Move customers to the Cloud
Realize the digital enterprise
Make SAP S/4HANA the digital core
Reduce TCI & TCO
Faster Time-to-Value
The digital economy is having a profound impact on SAP customers and on what our customers expect from us. Disruptive business models, new types of customer experiences and the shift from products to “servitization” requires a new level of orchestration to evolve your business, unleash full business value and ensure business continuity.
SAP Digital Business Services brings the Business and IT together to help companies reimagine their business using the SAP digital business framework.
With unparalleled digital expertise and a robust partner ecosystem, prepare to break new ground using proven methodology, best practices, frameworks, services and support across all deployment scenarios and the complete solution lifecycle.
And when your disruptive business models require you to stretch beyond the standard offering, our SAP Custom Development team is ready to build that unique and differentiating solution that sets you apart from your competition.
With combined expertise for customer success.
*) Supported by SAP Custom Development

15. Quick start your digital transformation with SAP Value Assurance
What you get: Defined services, defined scope, and defined outcome.
Innovate: Expands the context of innovation beyond the digital core to reimagine business models across the enterprise. This is the most comprehensive level.
Innovate 4
Accelerate Functional Realization
Accelerate functional realization: Implements functions with preconfigured setup and ready-to-use business process templates, as well as analyzing operations impact. 3
INVOLVEMENT OF SAP
SAP proposes for the first time a layered engagement model that provides the flexibility to deliver a large variety of service that target all the various aspects of the business transformation. As said before each package has clear outcome driven scope and is addressing the different phases of the transformation .
The well established Premium Engagement Foundation acts as a single point of truth at the customer and is proposing what specific service in the respective customer situation is required to reach the targeted result of the business transformation in the initially agreed service plan. In case the transformation needs to get adjusted the engagement delivery approach easily allows changes to the service plan. In case of critical situations it is possible to get the right experts into the engagement without contractual or commercial discussions between you and SAP.
Today we already have 800+ Premium Engagements in the world where this engagement approach proves on a daily base to be successful.
Accelerate Technical Implementation
Accelerate technical implementation: Focuses on the technical implementation, including data and system migration, high availability, and disaster recovery. 2
Plan and Safeguard (Option: Plan and Prototype)
Plan and safeguard: Helps define the implementation strategy with a technical quality manager, including dependencies and prerequisites for the target architecture. Optionally quick-start with plan and prototype for upfront evaluation of outcomes in a customer-specific test environment. 1
ENGAGEMENT SCOPE

16. SAP Model Company within SAP Value Assurance for SAP S/4HANA
optional
SAP Value Assurance for SAP S/4HANA integrates the SAP Model Company service C
SAP Model Company Implementation
Project with the intention to go-live
Integration into existing customer landscape
Different deployment options (SAP HANA Enterprise Cloud / on-premise / etc.)
Project feedback to continuously improve SAP Model Company
SAP Model Company Prototype and Design
Dedicated SAP Model Company proof-of-concept / sandbox landscape
Different deployment options (SAP Cloud / Amazon Web Services / on premise)
Landscape can be customized
SAP Model Company Discovery
Introduction of SAP Model Company solution
Guided tours and meet-the-expert sessions
Read-only / generic demo
SAP-managed platform
Fast and easy access (e.g. less then 24 hours) 4
Accelerate Functional Realization 3 3 B
INVOLVEMENT OF SAP
SAP proposes for the first time a layered engagement model that provides the flexibility to deliver a large variety of service that target all the various aspects of the business transformation. As said before each package has clear outcome driven scope and is addressing the different phases of the transformation .
The well established Premium Engagement Foundation acts as a single point of truth at the customer and is proposing what specific service in the respective customer situation is required to reach the targeted result of the business transformation in the initially agreed service plan. In case the transformation needs to get adjusted the engagement delivery approach easily allows changes to the service plan. In case of critical situations it is possible to get the right experts into the engagement without contractual or commercial discussions between you and SAP.
Today we already have 800+ Premium Engagements in the world where this engagement approach proves on a daily base to be successful.
Accelerate Technical Implementation 2 A
Plan and Safeguard (Option: Plan and Prototype) 1 1
ENGAGEMENT SCOPE

17. The right level of SAP involvement based on your needs
Partner- or customer-led projects
Complemented by service packages
SAP-led projects
Individually scoped
Partner or customer value delivery
Full engagement coverage Full responsibility
Project scope
Project responsibilities
Project scope
Project responsibilities
Innovate
Accelerate functional realization
Accelerate technical implemen-tation
Plan and safeguard
SAP Value Assurance for SAP S/4HANA
SAP Value Assurance for SAP S/4HANA

18. SAP Value Assurance service packages Adjustable to your specific needs
SAP Value Assurance service packages for SAP S/4HANA highly flexible and in close collaboration with involved partners
Define Value
Customer Solution A
Customer Solution B
Customer Solution C
Customer Solution D
Customer Solution E
Partner
Partner
Partner
Partner
Partner
Innovate
Accelerate Functional Realization
Accelerate Functional Realization
Level of SAP Involvement
Accelerate Technical Implementation
Accelerate Technical Implementation
Accelerate Technical Implementation
Discovery Workshop for SAP S/4HANA
Plan and Safeguard
Plan and Prototype
Plan and Safeguard
Plan and Safeguard
Plan and Safeguard
Engagement Foundation
Package 1
Package 1b
Package 2
Package 3
Package 4
Customer Transformation Journey
Blue = SAP / Grey = Customer/Partner

19. Define your transformation roadmap to SAP S/4HANA With the planning the digital transformation service
Implementation Strategy
Roadmap Development
Value Case
Business Scenario Evaluation
Architecture Adjustments
Provide a comprehensive SAP S/4HANA adoption strategy and roadmap based on business value
Value and Implementation Strategy for SAP S/4HANA part of the plan and safeguard service package

20. SAP Value Assurance for SAP S/4HANA – Service Portfolio Pre-defined standard service packages
SAP Value Assurance service packages for SAP S/4HANA
Accelerated road map services
Accelerated road map services for a fixed-price
Innovate 4
Innovation Discovery and Design
Build design support
Analytics design support
Transition to operations
Custom code management
Build execution
Analytics execution
Accelerate Functional Realization 3
INVOLVEMENT OF SAP
Accelerate Technical Implementation 2
Platform design support
Data migration design support
Platform execution
Data migration execution
Planning the digital transformation
Safeguarding
Prototyping**
Engagement foundation
Plan and Safeguard (Option: Plan and Prototype) 1
ENGAGEMENT SCOPE
SERVICE PORTFOLIO*
*) Additional services are available to complement service package content if scope needs to be extended **) Available with Plan and Prototype option for package 1

21. Plan and Safeguard Overview and purpose
The plan and safeguard service package for SAP S/4HANA helps defining the implementation strategy and validates core business processes including dependencies and prerequisites for the target architecture.
Coverage
Planning of your digital transformation which can go beyond that of SAP S/4HANA – creation of a strategic road map and ending with the concrete transformation planning of the project
Evaluate the capabilities of SAP S/4HANA in a customer specific test environment in a short time frame with minimum efforts before making any large IT investments with the Plan and Prototype option.
Focus on identifying the factors that pose a risk or result in an issue during your implementation, upgrade, or migration to SAP S/4HANA, including the safeguarding of your go-live.
Foundation for the planning and safeguarding by providing a Technical Quality Manager, access to the SAP control center framework and premium mission critical support for SAP S/4HANA software
Project Involvement
SAP: planning and safeguarding during project
Partner-/customer-led implementation
Your Benefits
Clarity on business value of SAP S/4HANA and a clear road map for the route to SAP S/4HANA incl. industrialized and structured planning approach
Accelerated implementation project
Minimized risks and safeguarded quality gates support a successful go-live
Technically validated core business processes
Staying close to SAP standard results in saving implementation costs and reducing time to value
Prototyping
Planning the Digital Transformation
Safeguarding
Plan and Safeguard
Engagement Foundation
accelerate technical implementation
Accelerate Functional Realization
Innovate
Please note: Description goes beyond of pre- defined standard service packages and shows what can be provided under plan and safeguard

22. Plan and Safeguard Pre-defined standard service package (1)
DESCRIPTION
Plan and safeguard service package for SAP S/4HANA
Planning the Digital Transformation
Planning activities to define the implementation strategy and data migration strategy (optional), identify dependencies and prerequisites, and define the target architecture
Safeguarding
Core activities to safeguard the project that include analyzing and optimizing selected core business processes regarding performance, data consistency, and exception management, this includes a system performance check and addressing technical risks prior to go-live and during the production cutover/handover phase. Also includes comprehensive status of technical go-live readiness for validated core business processes (e.g. integration validation matrix).
Engagement Foundation
Definition of the collaboration and governance model for the SAP Value Assurance service package delivery in cooperation with your or your implementation partner’s project lead. Definition and scoping of the action plan containing all services delivered by SAP and support for setup of the project’s quality gates whilst using best practices developed by SAP to ensure success.
Includes deliverables/elements such as a Technical Quality Manager, the SAP Control Center Framework (SAP Mission Control Center, SAP Innovation Control Center), and Mission Critical Support and optionally an Agile Methodology and Tools Coach.
Note: Pre-defined standard service packages are calculated based on minimum involvement of SAP. Pre-defined standard service packages allows a quick-start to the implementation project. Scope can be easily expanded through a scoping workshop.

23. Option: Plan and Prototype Pre-defined standard service package (1b)
DESCRIPTION
Plan and prototype service package for SAP S/4HANA
Planning the Digital Transformation
Planning activities to define the implementation strategy, identify dependencies and prerequisites, and define the target architecture
Prototyping
The prototyping approach enables you to evaluate the solution in a short time frame with your real business scenarios using your real data, thereby enabling you to quickly validate the value addition, identify and mitigate risks, if any, at an early stage and efficiently plan your IT investments.
Combines components of Planning the Digital Transformation, Platform Execution, Build Design Support, and Custom Code Management as needed.
Engagement Foundation
Definition of the collaboration and governance model for the SAP Value Assurance service package delivery in cooperation with your or your implementation partner’s project lead. Definition and scoping of the action plan containing all services delivered by SAP and support for setup of the project’s quality gates whilst using best practices developed by SAP to ensure success.
Includes deliverables/elements such as a Technical Quality Manager, the SAP Control Center Framework (SAP Mission Control Center, SAP Innovation Control Center), and Mission Critical Support and optionally an Agile Methodology and Tools Coach.
Note: Pre-defined standard service packages are calculated based on minimum involvement of SAP. Pre-defined standard service packages allows a quick-start to the implementation project. Scope can be easily expanded through a scoping workshop.

24. Accelerate Technical Implementation Overview and purpose
Focuses on the technical implementation, including data and system migration, high availability, and disaster recovery. The package includes the services from the plan and safeguard package.
Coverage packaged services
Detailed concept definition of the technical infrastructure for the SAP S/4HANA suite
Use of standardized, repeatable, and efficient processes to best convert existing software or to carry out a new implementation of SAP S/4HANA
Coverage additional services
Deliver a tailor-made solution proposal for your landscape migration and transformation to SAP S/4HANA
Technical migration of the entire set of business data, including transaction history and a focus to minimize effort for custom solutions, as well as providing coverage to combine landscape transformations with the transition to SAP S/4HANA
Project involvement
SAP: planning and safeguarding during project and support for execution of technical implementation
Partner-/customer-led: functional implementation
Your benefits
Detailed concept of the technical infrastructure and high-quality technical implementation with predictable results based on the experiences of the software vendor from global transformations
Minimized risks through standardized approach based on best practices from the software vendor
Landscape transformation design support
Platform Design Support
Platform Execution
Data Migration Design Support
Data Migration Execution
Accelerate Technical Implementation
Plan and Safeguard (incl.)
Accelerate Functional Realization
Innovate
Please note: Description goes beyond of pre- defined standard service packages and shows what can be provided under accelerate technical implementation

25. Accelerate Technical Implementation Pre-defined standard service package (2)
DESCRIPTION
Accelerate technical implementation service package for SAP S/4HANA
Platform Design Support
Provides a detailed concept of the technical infrastructure for the SAP S/4HANA solution, based on the initial design defined in the technical architecture workshop. A comprehensive sizing projection and verification is part of the service. Support in the development of a concept that includes your hardware platform, and high-availability and disaster recovery (HA/DR) solutions.
Platform Execution
Use of standardized, repeatable, and efficient processes to best convert existing software or to carry out a new implementation of SAP S/4HANA. This includes one three-tier system landscape: Migration from SAP ERP 6.0 AnyDB Unicode to SAP S/4HANA or new installation (excl. business data migration).
Incl. plan and safeguard service package for SAP S/4HANA (refer to specific summary slide for details)
Note: Pre-defined standard service packages are calculated based on minimum involvement of SAP. Pre-defined standard service packages allows a quick-start to the implementation project. Scope can be easily expanded through a scoping workshop.

26. Accelerate Technical Implementation Additional services for service package (2)
DESCRIPTION
Accelerate technical implementation service package for SAP S/4HANA
+ Data Migration Design Support
The service helps you during the preparation of your technical transformation or data migration to the SAP S/4HANA environment. As a result of data migration design support, you will receive a tailor-made solution proposal for the data migration execution and get a valid base to plan your transformation or migration to SAP S/4HANA in the next level of detail.
+ Data Migration Execution
The service helps you during the implementation of your technical transformation or data migration to the SAP S/4 HANA environment. The data migration execution covers a variety of predefined migration use cases such as object-based data migration for a new S/4HANA implementation or landscape transformation scenarios like a system consolidation or transfer of selected business units.
Incl. plan and safeguard service package for SAP S/4HANA (refer to specific summary slide for details)
Note: Pre-defined standard service packages are calculated based on minimum involvement of SAP. Pre-defined standard service packages allows a quick-start to the implementation project. Scope can be easily expanded through a scoping workshop.

27. Accelerate Functional Realization Overview and purpose
Accelerate functional realization with preconfigured setup and ready-to-use business process templates, as well as analyzing operations impact.
Coverage packaged services
Design of the to-be processes for SAP S/4HANA software
Guidance on the IT support processes, tools, as well as roles and skills required to safely and efficiently operate SAP S/4HANA in your environment
Coverage additional services
Functional implementation of SAP S/4HANA solution based on best practices and delta design provided during build design support
Guidance on how to get started with the SAP Cloud for Analytics solution and SAP Digital Boardroom in general
Core activities to configure the SAP BusinessObjects Cloud and SAP Digital Boardroom based on best practices
Analyze, assess, verify, and optimize custom code for SAP S/4HANA, including preparation for the transition
Project involvement
SAP: planning and safeguarding during project, technical and functional implementation
Partner / customer-led: overall project responsibility
Team leads to support the knowledge transfer activities to the future support resources and to help detailed requirements for the future support framework
Your benefits
Preconfigured setup and simplified ready-to-use business processes
Gain a clear picture of the readiness of your IT organization to support the planned changes
Help ensure support processes, tools, and teams support the newly implemented solution in an efficient way
Accelerate Functional Realization
Analytics Design Support
Build Execution
Custom Code Management
Analytics Execution
Plan and Safeguard (incl.)
Accelerate Technical Implementation (incl.)
Transition to Operations
Build Design Support
Innovate
Please note: Description goes beyond of pre- defined standard service packages and shows what can be provided under accelerate functional realization

28. Accelerate Functional Realization Pre-defined standard service package (3)
DESCRIPTION
Accelerate functional realization service package for SAP S/4HANA
Transition to Operations
Comprehensive walk-through of all aspects – IT support processes, tools, and teams – to consider for the IT support organization to safely and efficiently operate the new SAP solutions in its environment. Recommendations on project activities necessary to implement the corresponding changes to the current IT support framework.
Build Design Support
Use of standardized, repeatable, and efficient business processes to support the design of the to-be processes for SAP S/4HANA software. Functional design for an SAP S/4HANA implementation, leveraging best practices for an accelerated approach of up to two business priorities.
Incl. accelerate technical implementation service package for SAP S/4HANA (refer to specific summary slide for details)
Incl. plan and safeguard service package for SAP S/4HANA (refer to specific summary slide for details)
Note: Pre-defined standard service packages are calculated based on minimum involvement of SAP. Pre-defined standard service packages allows a quick-start to the implementation project. Scope can be easily expanded through a scoping workshop.

29. Innovate Overview and purpose
The innovate service package for SAP S/4HANA expands the context of innovation beyond the digital core to innovate your future business models and processes transforming your company. This is the most comprehensive way to engage with SAP.
Coverage
Discovery of your break through innovation concepts leveraging the established Design Thinking Framework
Design your innovation ideas in a feasible way taking critical enablers into consideration early on
Conduct innovation prototyping in an agile approach to ensure quick proof of new concepts
Support for planning, safeguarding, technical and functional implementation of critical SAP elements
Project involvement
SAP: Innovation discovery and design; prototyping support; planning and safeguarding during project, technical and functional implementation as well as optimization beyond SAP S/4HANA
Partner / customer-led: overall project responsibility
Your benefits
Established innovation framework for the guided validation of game changing ideas
Expert backed solution design to allow for accelerated time-to-value
Early support for proof of concepts for lower costs and minimized risk
“Built-in Quality assurance” for planning, safeguarding and implementation by a team of SAP experts
Innovate
Innovation Discovery and Design
Accelerate Functional Realization (incl.)
Accelerate Technical Implementation (incl.)
Plan and Safeguard (incl.)
Prototyping
This package requires detailed tailoring to your needs. The description highlights only selected elements.

30. SAP Value Assurance brings IT and business together
Business to faster take advantage from latest innovations through accelerated implementation
Accelerated business transformation
Competitive advantage
Reduction of risk of digital disruption
Increased customer satisfaction
How does this help your Business
Implementation based on the experience from the software vendor (best practices)
Accelerated implementation due to a packaged approach including methodologies and tools
Reduced total cost of implementation and total cost of ownership
Tight connection to the software vendor through control center framework increasing execution effectiveness
How does this help your IT

31. SAP Value Assurance – our commitment to your success
If you want to …
You benefit from …
A tailored, colloborative engagement model that delivers value
A fast and industrialized implementation approach at a foreseeable price
A holistic service approach for your project
SAP involvement that brings in its best-in-class tools, methodologies, and implementation and development expertise to your project
Our engagement model with continuous value measurement on a joint road map and KPIs
Our predefined building blocks with a clear scope, outcome, and a fixed price
Risks mitigation and safeguarded quality gates supporting a successful go-live
A delivery framework ensuring access to an SAP team of over 70,000 people
Access to SAP Mission Control Center at SAP, which owns best-in-class tools, methodologies, and service procedures from global transformations
Rapid time to value with custom-crafted solutions developed and supported according to SAP standards

32. SAP Model Company – Value proposition and benefits
optional
If you want to…
You benefit from…
Reduce total costs of implementation and start your digital transformation journey
Benefit from latest innovations in business software to help you in the digital transformation journey
Decrease implementation risks
Minimize customizations
Preconfigured solution ready to run as sandbox or demo and start your fit-gap analysis, to accelerate your deployment
Ability to rapidly build demo environments and proofs of concept with reference lookup for standard configuration in the cloud or on premise
SAP Model Company with preconfigured end- to-end processes containing proven best practices for LoB / industries and reference architecture
Starting with SAP standard software and operating it through the entire software lifecycle

33. SAP S/4HANA implementation project
Accelerate time to value with SAP Value Assurance Reduce major cost drivers during implementation
40% Effort reduction for technical implementation*
Due to efficient delivery through experts continuously performing these tasks, efficient project planning (including reduced number of on-site roles), and so on
50% Reduction of effort for planning*
Due to tool-based system analysis, prepared information and scenarios, best practices, and so on
SAP S/4HANA implementation project
Regular Implementation Project
COSTS
TIME
Time to value with
SAP Value Assurance
Time to value without
SAP Value Assurance
* Compared to the traditional planning and implementation approach

34. Spending on innovation
Run live and innovate continuously with SAP Value Assurance Reduce major cost drivers during operations
SAP Value Assurance for SAP S/4HANA
SAP Value Assurance for… to be continued!
Customer Experience
Spend Management
Workforce Engagement
loT & Supply Chain
Cost for IT operations
Spending on innovation
Customer reduces TCO and business process inefficiencies considerably and frees up budget for investments in SAP innovation and services

35. 285,000+ customers We create digital businesses
Committed to customer success Making your digital transformation possible with SAP Value Assurance for SAP S/4HANA
The SAP Digital Business Services organization brings business and IT together to help companies reimagine their businesses using the digital business framework from SAP
SAP S/4HANA
SAP Value Assurance service packages
Customer and partner engagement
Successful implementation of SAP S/4HANA
285,000+ customers We create digital businesses
Experience and knowledge based on largest customer base providing expertise and best practices of digital transformations and enabling new business models
70,000+ experts at your service Tight connection with the software vendor
Through SAP Innovation Control Center at the customer with SAP Mission Control Centers remotely helping ensure the right experts at the right time

36. Don’t wait! Start now! Next steps and more information
Build your SAP S/4HANA journey
Identify areas of scope and define your transition path with the discovery workshop for SAP S/4HANA
Useful links
About SAP Value Assurance
Transition to SAP S/4HANA on sap.com
Blog post on SAP Community From Your Current State to Digital with SAP S/4HANA Value Assurance
News article interview with Michael Kleinemeier SAP Digital Business Services: Support Evolves with SAP S/4HANA
About SAP Digital Business Services
Get started with your service package Start your smooth journey to SAP S/4HANA with SAP Digital Business Services today
Contact and follow us on

37. SAP DIGITAL BUSINESS SERVICES
We Create Digital Businesses

38. Appendix SAP Value Assurance service packages for SAP S/4HANA – L2 Customer Presentation

39. AriZona: Ensuring Robust Technical Software Architecture and Infrastructure with SAP S/4HANA®
Company AriZona Beverage Company Headquarters Woodbury, New York Industry Retail - beverages Products and Services Flavored iced teas, juice drinks, and other beverages Employees <1,000 Revenue US$300 million Web Site
Objectives
Enhance the technical architecture and estimate the required hardware capacity for SAP S/4HANA®
Map the various technical components to the hardware to ensure technical and business requirements are met 
Identify the best option for high availability and disaster recovery scenarios 
Ensure implementation project is safeguarded for a successful go-live
Why SAP
SAP® Digital Business Services, providing expertise and assistance with the design and implementation of SAP S/4HANA
SAP Value Assurance program for SAP S/4HANA, providing experts and quality gates to proactively help ensure success
Resolution
Used SAP Value Assurance service packages to support the design and implementation of a flexible and harmonized SAP S/4HANA solution
Performed a validation of architecture design with SAP Value Assurance service packages for SAP S/4HANA
Reviewed the technical landscape for potential areas of concern to proactively mitigate risks early in the exploratory phase
Benefits
SAP recommendations and guidance for technical architecture and infrastructure provided clarity and assurance
Proper estimation of the required hardware size covered the SAP HANA® database and servers for applications from SAP
Fact-based knowledge on options for hardware platforms, operating systems, and virtualization solutions
High availability and disaster recovery design and a data center strategy fit all business and IT requirements 
Specific deployment plan mapped components to hardware resources
Decreased Unanticipated project risks Enhanced Technical architecture and hardware infrastructure Improved High availability and disaster recovery of data and hardware Increased Visibility into risks well in advance
“Working with SAP Digital Business Services and receiving services through the SAP Value Assurance service packages like the technical architecture and infrastructure service has helped ensure that our SAP S/4HANA project follows best practices established by SAP and will provide our business with the best possible solution.” Joe DeBella, CIO, AriZona Beverage Company
Studio SAP | (17/02) This content is approved by the customer and may not be altered under any circumstances.

40. Turner International Argentina: Achieving Digital Transformation with SAP S/4HANA® and SAP® Value Assurance
Company Turner International Argentina, a division of Turner Broadcasting System Latin America Inc. Location Buenos Aires, Argentina Industry Media – television Products and Services TV broadcasting and distribution Employees 800 Web Site
Objectives
Implement the SAP S/4HANA® Finance and SAP S/4HANA Supply Chain solutions on time and within budget
Improve core business operations in areas such as finance, procurement, inventory management, and sales
Gain real-time data insights to accelerate strategic decision making
Why SAP
SAP S/4HANA, the next-generation business suite designed to help companies Run Simple in the digital economy
Quick and secure path to innovation with SAP® Consulting and the SAP Value Assurance plan and safeguard service package for SAP S/4HANA
Resolution
Introduction of a technical quality manager and mission-critical support
Planning activities to define the implementation strategy, identify dependencies and prerequisites, and define the target architecture
Use of the SAP Technical Integration Check service and the SAP Activate methodology through SAP Solution Manager  
Prevention and mitigation of performance issues and data inconsistencies while going live 
Deployment of SAP Fiori® apps for the ultimate user experience
Benefits
Sales performance optimization thanks to an integrated solution
Implementation of SAP S/4HANA Finance and SAP S/4HANA Supply Chain that was on time and within budget
Faster knowledge transfer and system optimization for the business
Secure Deployment thanks to risk mitigation during the launch event Customized Services for a smooth implemen-tation of SAP S/4HANA Real-time Data insights for quicker strategic decision making Cutting-edge Solution interface for a superior user experience
“We put cutting-edge IT at the center of our business. So SAP S/4HANA was the right choice for us. Working with the SAP Consulting team and using the SAP Value Assurance plan and safeguard service package for SAP S/4HANA allowed us to go live on time and within budget – while minimizing risk. Now we have the real-time data insight we need to make better, faster business decisions.” Juan Piaggio, Technology Consultant, Turner International Argentina
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
Studio SAP | (17/03) This content is approved by the customer and may not be altered under any circumstances.

41. SPRB: Achieving a Successful ERP Migration to SAP S/4HANA® with SAP® Value Assurance  
Organization Service Public Régional de Bruxelles (SPRB) Location Brussels, Belgium Industry Public sector Products and Services IT and communications services to various public customers in Brussels Employees 2,000 Web Site be.brussels/about-the-region
Objectives
Faster preparation and execution of regional policy in a coherent, efficient, and transparent way to guarantee high-quality service to the citizens and businesses of Brussels
High-end financial systems that integrate with the existing IT landscape
Why SAP
Confidence in SAP’s leadership and proven industry expertise  
Early adopter of SAP S/4HANA®
Resolution
Migrated the agency's newest ERP system to SAP S/4HANA
Accelerated the path to innovation with the SAP Value Assurance plan and safeguard service package for SAP S/4HANA
Introduced a technical quality manager to optimize business process execution and IT operations, and to improve IT service delivery
Delivered an innovation strategy and road map for successful deployment
Assessed and prioritized transformation steps by value, effort, and risk
Completed the entire project on time and within budget
Began the implementation of the SAP Fiori® user experience
Benefits
Minimized risks and safeguarded quality gates for a successful launch
Accelerated and improved flexibility of financial management reporting
Integrated the operating system and financial modules, improving financial management, accelerating financial settlement, and enabling the rapid and efficient generation of accurate financial reports
Significantly reduced manual recheck processes
On-demand Expertise from SAP Mission Control Center Digital Business foundation Clear Visibility into group financials Single Central source of truth Real-time Data management
"Our migration to SAP S/4HANA was a real success. The SAP Value Assurance service package combined with support from SAP Mission Control Center helped enormously in ensuring a successful live launch. Now we have better visibility into our financials as well as a single, centralized data source. This is a key component in the digital transformation of our organization." Nicolas Forget, Project Manager, Service Public Régional de Bruxelles
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
Studio SAP | (17/03) This content is approved by the customer and may not be altered under any circumstances.

42. Fortlev: Driving the Digital Transformation with SAP S/4HANA® and SAP® Value​ Assurance
Company Fortlev Indústria e Comércio de Plásticos Ltda Headquarters Espírito Santo, Brazil Industry Industrial machinery and components Products Water storage solutions​ Employees ​>1,400 Web Site
Objectives
Plan and safeguard the implementation of the SAP S/4HANA® Finance solution
Accelerate decision making with real-time business data insights
Modernize the IT landscape and strengthen organizational capabilities
Why SAP
Right level of expertise for a successful implementation with SAP® Digital Business Services offerings
Expert use of the SAP Value Assurance plan and safeguard service package for SAP S/4HANA for start-to-finish project support
Resolution
Introduced a technical quality manager and premium mission-critical support
Defined an implementation strategy and target architecture
Identified dependencies and prerequisites
Performed a high-quality, on-time, budget-robust implementation of SAP S/4HANA
Benefits
Increased technical stability
Corrected data inconsistencies in source software
Improved performance and processes
Experienced no major disruptions during implementation
Clear ​Direction with a strategic road map of needed initiatives Efficient ​Implementation with a tailor-made strategy for SAP S/4HANA Complete ​Reduction of data inconsistencies in the source system Reduced​ Risk by safeguarding the implementation of SAP S/4HANA​
“We learned a lot about the solutions and best practices from the experts from SAP Digital Business Services. Their recommendations were instrumental in helping us put in place a robust implementation of SAP S/4HANA.” Auluz Prestes, CFO and CIO, Fortlev Indústria e Comércio de Plásticos Ltda
© 2017 SAP SE or an SAP affiliate company. All rights reserved.
Studio SAP | 49259​ (17​/03​) This content is approved by the customer and may not be altered under any circumstances.

43. Transition to SAP S/4HANA – Version 17Q1
DISCOVER
PREPARE
EXPLORE
REALIZE
DEPLOY
RUN
Project Mgmt.
Application: Solution Adopt.
Application: Design & Configuration
Analytics
Custom Code Extensions
Application: Testing
System & Data Migration
Technical Architecture & Infrastructure
Transition to Operations
QG1
QG2
QG3
QG4
QG5
Init
Team Enablement
Planning
Execution / Monitoring / Controlling
Closing
Organizational Change Management (OCM)
Enablement Charter
Enablement Analysis
Enablement Realization
Activate Solution
Fit Gap / Delta Design *)
Configuration *)
Gap Validation
Design Review
Product Enhancements
Data Volume Planning
Data Volume Design
Cleanup / Archive
Data Aging Config.
Application Value and Scoping
Security Design
Security Implementation
Improve & Innovate Solution
Integration Validation
Prototype
Analytics Design
Analytics Configuration
CC. Cleanup & Improve
CC. Impact Analysis
CC. Management Execution
Production Cutover
Strategic Planning
Transition Planning
17Q1 Changes:
OCM is part of Application: Solution Adoption (alignment w/ Activate)
Project ends with the Deploy phase  Production Cutover, Hyper Care, and Handover to Support Organization moved to the Deploy phase (alignment w/ Activate)
Normal operations in the Run phase  2 new activities Operate Solution and Improve & Innovate Solution
Transition Preparation
Test Planning
Test Preparation
Test Execution
Hyper Care
Handover to Support Organization
Operate Solution
Project Delivery Platform Setup
Sandbox System Setup
DEV Setup
QAS Setup
Trial System Provisioning
Dress Rehearsal
Cutover Preparation
Data Migration & Verification
Data Migration Design
Sizing
Sizing & Scalability Verification
Technical Architecture Definition
Technical Design
IT Infrastructure Service Finalization
IT Infrastructure Setup & Test
IT Infrastructure Definition
Operations Impact Evaluation
Operations Implementation
Operations Readiness
Quality gates Task/activity type:
functional
technical and functional
technical
Project Management
*) Summary node – relates to multiple activities

44. Transition to SAP S/4HANA – Version 17Q1
DISCOVER
PREPARE
EXPLORE
REALIZE
DEPLOY
RUN
Project Mgmt.
Application: Solution Adopt.
Application: Design & Configuration
Analytics
Custom Code Extensions
Application: Testing
System & Data Migration
Technical Architecture & Infrastructure
Transition to Operations
Engagement Foundation
QG1
QG2
QG3
QG4
QG5
Init
Team Enablement
Planning
Execution / Monitoring / Controlling
Closing
Organizational Change Management (OCM)
Enablement Charter
Build Design Support
Enablement Analysis
Enablement Realization
Planning the Digital Transformation
Activate Solution
Fit Gap / Delta Design *)
Build Execution
Configuration *)
Gap Validation
Design Review
Product Enhancements
Data Volume Planning
Data Volume Design
Cleanup / Archive
Data Aging Config.
Application Value and Scoping
Security Design
Security Implementation
Improve & Innovate Solution
Integration Validation
Safeguarding
Prototype
Analytics Design Support
Analytics Design
Analytics Execution
Analytics Configuration
Custom Code Management
CC. Cleanup & Improve
CC. Impact Analysis
CC. Management Execution
Production Cutover
Strategic Planning
Transition Planning
Transition Preparation
Build Design Support
Test Planning
Build Execution
Test Preparation
Test Execution
Hyper Care
Handover to Support Organization
Operate Solution
Platform Execution
Project Delivery Platform Setup
Sandbox System Setup
DEV Setup
QAS Setup
Trial System Provisioning
Dress Rehearsal
Cutover Preparation
Data Migration & Verification
Data Migration Design Support
Data Migration Design
Data Migration Execution
Platform Design Support
Sizing
Sizing & Scalability Verification
Technical Architecture Definition
Technical Design
IT Infrastructure Service Finalization
IT Infrastructure Setup & Test
IT Infrastructure Definition
Transition to Operations
Operations Impact Evaluation
Operations Implementation
Operations Readiness
Quality gates Task/activity type:
functional
technical and functional
technical
Project Management
*) Summary node – relates to multiple activities

45. Master transitions with the SAP Digital Business Services portfolio End-to-end along the full lifecycle, from planning to successful operations
Discover
Prepare
Explore
Realize
Deploy
Run
Planning
Design
Execution
Run
Planning the Digital Transformation
Build Design Support
Build Execution
Safeguarding
Analytics Design Support
Analytics Execution
Data Migration Design Support
Data Migration Execution
Platform Design Support
Platform Execution
Custom Code Management
Transition to Operations
Engagement Foundation

46. SAP Digital Business Framework
The SAP Model Company
Standardization
Simplification
Acceleration
SAP Model Company
SAP Digital Business Framework
Innovation
SAP Model Company is a pre-packaged, ready to use, end-to-end solution, that delivers relevant, predictable outcomes
It combines best practices to integrated end-to-end processes (LoB or industry), leveraging customer implementation experiences („Harvesting“)
Following an outside-in approach it focuses on accelerating implementation time and helps you to get ready for the digitalization journey
Accelerate your implementation and get ready for the digitalization with SAP Model Company services.
Leverage integrated, prebuild end-to-end solutions and innovations, supporting Best-Practices for your Line of Business or Industry.
Simplify your journey and reduce risks with your ready to run SAP Model Company in perfect harmony with SAP Value Assurance services
The solution is based on building blocks.
{See next slide}
Landscape:
Ready to use logistics execution template solution landscape in the cloud
Business Content:
Pre-defined E2E business processes based on SAP Best Practices
Availability of newest functionality from the latest solution releases
Availability of fully configured innovative content e.g. Internet of Things scenarios
Documentation:
E2E descriptions and test cases
Configuration and How-To guides
Accelerators:
Demo scripts
Video recordings
Master Data uploading tools for rapid prototyping
Learning materials

47. SAP Model Company Service Building Blocks
Best practices
Preconfigured end-to-end processes
Methodologies and step-by-step approaches combining knowledge of customer projects
End-to-end processes tailored to your industry and line of business
Preconfigured steps for operating the business with SAP software
SAP Solution Manager documentation
Industry reference architecture
Business process documentation ready to use for discovery and fit-gap analysis
Aligned with reference architecture for a particular domain
Slide - Building Blocks:
SAP Best Practices packages provide a solid foundation for SAP solutions. Through years of expertise and best practices in more than 50 countries with well over 10,000 customers, SAP Best Practices address the business needs of customers better than any other. SAP Best Practices packages are developed to help companies of all sizes benefit from proven best practices defined for a wide range of processes and topics which can be leveraged to rapidly ensure a quick return on investment.
SAP Best Practices include clear methodologies and step-by-step approaches.
SAP Best Practices Baseline package provides a comprehensive and flexible business management response to business needs with built in support for best business practices.
SAP Best Practices industry packages are designed to meet industry-specific needs, for example SAP Best Practices for Chemicals.
SAP Best Practices cross-industry packages provide predefined business scenarios that focus on the areas of customer relationship management, supply chain management, and business intelligence.
Pre-configured Processes
Customizing settings, sample master data and relevant documentation. Together with a preconfigured Activate Methodology, the preconfigured system forms the SAP Best Practices product.
Representing a specific branch of industry (such as chemicals or pharmaceuticals) or application component (such as Human Resources).
Industry specific, for example Utilties Industry,
LoB specific, for example R&D/Engineering Idea-to-production
Cross product, for example SAP S/4HANA, SAP hybris.
Engineered Service
Service based on ready-to-use content and service components. Provide end-to-end processes with a clearly defined scope, delivery model, timeline and effort. RDSs are a type of Engineered Service that has an associated software license.
The SAP Service Descriptions define an Engineered Service as: predefined service or project delivered by SAP that has a predefined scope, delivery approach and accelerators.
The service within an RDS is an engineered service.
Solution manager documentation
The SAP Solution Manager Implementation content includes documentation types such as: Business scenario, business process and implementable step descriptions as part of the blueprint content; Configuration documentation as part of the configuration content; Upgrade documentation as part of the upgrade content.
Sample data: Sample master data and sample transactional data specific for an industry to showcase the solution
Industry Reference Architecture:
IndRA reference material focuses on & links two domains (Business & Technology).
Focusses on the Business domain (what a business does at its core) and the technology domain (how is it done)
It leverages SAP’s deep industry knowledge, extensive and unique solution portfolio:
- It provides a holistic business capability view for an industry and links these business capabilities to SAP solutions. - It models key business processes with linked, recommended Solution Architecture.
The four key assets, which will be created by industry or by relevant industry segment are
Business Capability Model
Business Process Model on the Business side and the
Application Map
Solution Architecture on the technology side.
Engineered services
Sample data
Accelerators for fast onboarding and adoption
Sample master data and transactional data to showcase the business
SAP software
SAP S/4HANA, SAP Hybris solutions, SAP SuccessFactors solutions, industry solutions