1. One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals

2. Top Stories

3. Work Exhaustion Concept
 What is Tedium?
What is Job Burnout?
 What is Exhaustion?

4. Antecedents Work overload Role conflict Role ambiguity
Lack of autonomy
Lack of rewards

5. Consequences Reduced job satisfaction Reduced organization commitment
Higher turnover
Turnover intention

6. Work Exhaustion in the IT Environment
Causes of Work Exhaustion
Functioning around the clock
Continuous demands
Workloads & Deadlines
Symptoms commonly associated
with work exhaustion

7. Hypotheses
H1: Technology professionals experiencing higher levels of work exhaustion report higher intentions for turnover
H2: Relative to other workplace contributors to work exhaustion, work overload is the strongest contributor to work exhaustion in technology professionals

8. Full-Mediation Model Work Exhaustion Turnover Rate Perceived Workload
Role Conflict
Role Ambiguity
Perceived Workload
Work
Exhaustion
Turnover
Rate
Autonomy
Fairness of Rewards

9. Partial-Mediation Model
Autonomy
TURNOVER
RATE
WORK
EXHAUTION
Perceived
Workload
Role
Ambiguity
Role Conflict
Autonomy
Fairness of
Rewards

10. Which is more appropriate?

11. Survey Results
Work exhaustion is a significant predictor of turnover intention
Perceived workloads is the strongest predictor of work exhaustion
Difference between exhausted and non exhausted subjects

12. Discussions and Implications
Exhaustion plays in turnover
Exhausted professionals experience high desire to leave the job
Works overload is the crux of exhaustion
Strongest contributions to turnover

13. Limitations of the Study
The sample does not represent the general population of technology professionals
Negative affectivity can operate as a nuisance variable
Mood-disposition variable is associated with the experience of work exhaustion and burnout.

14. Directions for Future Research
Data collected should not be biased towards non-exhausted workers
Comparison studies of work exhaustion among technology and non-technology professionals at similar occupational levels
Qualitative data clarify that IS/IT departments and teams are understaffed and do not have the resources required to meet the demands and expectations placed on them

15. Directions for Future Research
Job involvement has a high effect on the work exhaustion framework
Actual rather than turnover intention is encouraged

16. Implications for Practice
The retention of technology professionals is vital for many organizations
The “Best People” face “work exhaustion”
Self committed professionals can be burn out
Professionals may undergo exhaustion without managers’ supervision

17. What are the causes of Exhaustion problem?
The unreasonable workload
Communication is crucial
Reward should be taken into consideration

18. Actions To Minimize Work Exhaustion
Awareness of the workload
Appreciation to technology professionals

19. Managers’ Role in Helping IT professionals who are experiencing exhaustion
Help to identify the cause of the exhaustion
Try to manage the workload of others
Know the strengths and weaknesses of their employees
Develop a plan of action after identifying the cause
Hire more workers

20. Thank You 