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The Vodafone Advantage

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Presentation on theme: "The Vodafone Advantage"— Presentation transcript:

1 The Vodafone Advantage

2 In over 80 407 Million 1 Trillion 14,000 + Vodafone Global - Snapshot
Countries 407 Million Customers worldwide 1 Trillion Minutes of calls on our network 14,000 + Vodafone Stores

3

4 Basic Voice Only Corporate Tariffs
Plan Name Talk Lots 149 Advantage 199 Monthly Rent 149* Only for Company Named connections 199 Freebies Free Mins 600 Local Mins 800 Local Mins Free SMS 100 Loc Nat 500 Loc + Nat Free Data 4G/3G/2G No Data Local Call rates CUG Unlimited V2V 0.5 0.4 To Other Mobiles To Landlines STD V2M Roaming Incoming Free Outgoing Local 0.8 Outgoing STD

5 Vodafone Unlimited Combo
Rs.349 Red 499 Red 699 Red 999 Red 1299 Rental 349 499 699 999 1299 Voice Unlimited Local + STD + National Roaming incoming Free Unlimited Local + STD + National Roaming Outgoing & incoming Free Unlimited Local + STD + National Roaming Outgoing Free SMS 3000 SMS Local + National 2G/3G/4G Handsets 3 GB 6 GB 9 GB 17 GB 22 GB 1 GB Extra for 1st Three Months 10 GB Extra for 1st Three Months National Roaming Roaming Incoming Free Outgoing-Local 0.80 Paise Outgoing-STD 1.15 Paise

6 Data Top Ups & Data Booster
3G/4G Data Booster Data Top Ups & Data Booster Rental Free Data Benefit Validity Beyond Free Benefit Rs.149 500 MB 1 Month Unlimited 2G Rs.300 1GB / Month Rs.500 2GB / Month Rs.250 0.50 Paise Per MB Rs.450 3GB / Month Rs.650 5GB / Month After FREE Usage – 64 Kbps Rs.750 6GB / Month Rs.850 7GB / Month Rs.999 10GB / Month

7 ISD Rates & Booster packs
Vodafone ISD Rates Country Base Rates Top Up Rental Rates after Topup USA/Canada Rs.8 /Min Rs.50 / Month Rs.1.50 /Min UK Mobile Rs.15 /Min Rs.5.50 /Min UK Landline Rs.2 /Min Singapore Rs.10 /Min Malaysia UAE Rs.7.50 /Min

8 Incoming Vodafone I-Roam Plans USA/Canada Rental Outgoing-Local
Price Special Pack Rs.5500 Special Pack Rs.599 Rental Rs.5500 Rs.599 Incoming Rs.70/Min Incoming Free Rs.39/Min Outgoing-Local Rs.10/Min Rs.19.50/Min Outgoing-ISD Rs.140/Min Data Rs.39/Mb 1 GB FREE After Rs.39/MB SMS Rs.15/ SMS Validity 15 days 10 days

9 Mobile Network Porting (MNP)
This facility allows a subscriber to move from one Access Provider to another within in a licensed service area while retaining his mobile telephone number Procedure: Generate UPC by sending SMS <PORT> to The UPC Code generated is valid for 15 days Obtain a new SIM card from the Operator of Choice after submitting the duly filled Porting Form (with the UPC Code) and Customer Application Form along with documentary proof Average time taken for the Porting will be 7 business days. Maximum service disruption time will be 4 hours during night of the date/time of porting.

10 Customer Contact Points
Request & Enquiry ( Relation Ship Manager) / – Vijay Complaints Product Enquiry - 121 - IVR & USSD based service for both postpaid and prepaid customers to get customized information on various offers. Customer Walk in: - Vodafone Stores : 36 - Vodafone Mini Stores : 650

11 Customer Contact Points
Mail to us : Escalation desk : Mr.Anand Mr.Karthik Follow us on:

12 Thank You


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