1. The Role of Housing in Improving the Health & Wellbeing of Older Tenants Future East: 7th March 2013
Beryl Gillespie MSc BA(Hons)
Head of Older People’s Services
CHS Group

2. CHS Group est. 1927
Registered Social Landlord and Domiciliary Care Agency:
3 sheltered schemes – over 55’s housing with support worker attached
3 extra care schemes – 24 hour on-site care and support delivered in your own home
3 residential care homes – 24 hour care and support for the very frail

3. Predicted Change in Population

4. Supporting customer independence & choice - 2008

5. Care Home or Extra Care?
Moved 24 residents from residential care to independent living
‘it will never work’
Passive v Active living

6. How much control do you have?
Tenancy License
More personal space en-suite room
Privacy = dignity Institutional
Independence Dependence
High degree of control Little or no control
Control over your life = wellbeing

7. How can we measure wellbeing - quantitatively?
Rickter© assessment
Functional independence measure
Care hours required
Number of falls
Number of hospital admissions - reduced ‘Length Of Stay’
Number of deaths

8. How can we measure wellbeing- qualitatively?
Listening to:
Customer satisfaction
Focus groups
Family contact
Resident meetings
Compliments & complaints process
Audits by senior officers of CHS

9. What do older people in sheltered & extra care services want from CHS?
Support from staff
Flexible care services
Enabling environment
Security
Friends and social events – prevents isolation

10. Increasing Dementia Care Need in Residential Care
85 yrs + on entering care home
Living to over 100 yrs
Living longer with:
Mental health needs
Long term conditions
Depression
Chris Elsley
Lead Practitioner in Dementia

11. The future – homes for life?
New housing needs to be compatible with assistive technology
Extra care is less expensive service than residential care
Promotes sustained health & wellbeing
Adapted environment to minimise impact of dementia in earlier stages

12. Final messages: Where do you want to live as you get older ?
How would you want your to care to be delivered?
Let’s make it happen?

13. Any questions?