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Research Methodology for Service Sciences
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Method vs Methods Combinations! Complimentary facts and Triangulations
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The Research Process – Two systems with one pupose
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The Funnel and the Root System
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Stepwise choice of method/methods
Try to be logical! Go from the general to the specific/details
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Report and reality
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Choice of methdology a stepwise process!
Write down! Remember to explain why to analyse the results!
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Quality of the study is relying on the sum of pros and cons!
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Learning by reading a text book vs Learning by doing
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Theory and Practice Case methodology
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What do you have to know about Methodology
What do you have to know about Methodology! What are the basic principles! When is it used normally! What is good about it! What is not so good! Where to find out more?
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Central Concepts/Methods
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Deductive Studies vs Inductive Studies
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Explorative Studies vs. Descriptive Studies vs. Causal Studies
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Experiments vs Non-experiments (Surveys)
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Laboratory vs Field experiments
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Experiments vs Quasi-experiments
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Observations vs Questions
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Participant observation vs External observations vs Mechanical observations
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Cross-sectional Studies vs Time-series Studies/Longitudinal Studies
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Quantitative Studies vs Qualitative Studies
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Secondary data vs Primary data
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Structured studies vs Non-structured studie
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Projective methods vs Open methods
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Case Studies vs Statistical Studies
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Depth Interviews vs Focus Group Interviews
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Open Questions vs Closed Questions
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Interviews vs Mail questionnaires
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Direct interviews vs Telephone interviews
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Descriptive statistics vs Inference/Statistical Significance
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Univariate vs Bivariate vs Multivariate Statistics
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In non-univariate analysis
Dependence vs Interdepdendence
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Nominal Scales vs Ordinal Scales vs Inteval Scales vs Quota Scales
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Discussion and Conclusions!
Alternative methods Choice of method(s) The actual study – practical aspects Conclusions about the method(s) Conclusions about subject matter influenced by method(s) Suggestions for future choice of method(s)
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