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I Need a CABG!?!: One Patient’s Experience
Camille Haddad MD Dawn Haddad RN BN MN
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What if your patient is a Healthcare provider?
Should that change anything?
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History Had a MI age 38 - angioplasty - started aspirin and statins
Family History – 2 uncles – sudden cardiac death - several cousins – angioplasty /CABG in their 40’s and 50’s - It is not “ if ” but “ when”
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What happened after my MI?
Medications Lifestyle Stress – work
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How I ended up back in Saint John
July 2009 – Chest heaviness while walking exercising (post flu) Continued for 2-3 days Positive Stress Test Wait listed for Elective Cardiac Catheterization
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Waiting for Call Asked to be put on a cancellation list
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Day of Catheterization
Informed of what to expect and timelines Consecutive appointments that flowed from one area to the next Everything went like clock work
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Nearing the end of the Cardiac Catheterization
Interventionist : “ I’m almost done” My response: “You didn’t put a stent in” His response: Too difficult to stent” My response: “You’re talking surgery aren’t you!? “ YES, it is your BEST option
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COLD SWEAT SURREAL FEELING
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Waiting for Surgery Went home to wait for call from Heart Centre and the surgeon
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Patient Teaching Pre-operative session
- you are a patient not a physician Patient Education session - very helpful - don’t assume Health Care Professionals know everything
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Important point to remember:
Treat each patient the same regardless of who they are and how much you think they know When we skip steps that is when we open ourselves to possible errors
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The morning of the surgery
A 45 minute shaving session
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Include the family Meanwhile we can’t forget the family as they are getting ready too How do we prepare them? Waiting Time Keeping them informed Remember you are their advocate
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Visiting Hours Family want to be close
Advocate for family – remind them they need their rest as they will be the caregivers at home Do they have questions? Let them know they can call and check Family need to feel confident their loved ones are being cared for when they leave
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Care was amazing Teamwork/collaboration was evident
Some nurses didn’t know I was a physician Don’t be afraid to stand your ground Embarrassing moments Dignity and Respect
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When can I go Home? 100 yards and walk up 3 steps
- Easier said than done
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Going Home takes planning
Don’t want to assume HCP know everything Telehealth Home Unit Getting out of bed, opening the fridge, milk containers, It did help to have a nurse at home
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Has our experienced impacted our interactions with our patients?
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Key Take Home Points Remember not to deviate from your process- treat everyone the same Never assume health care professionals know everything Try to anticipate questions where possible Have written materials available Teamwork and collaboration is key
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Key Take Home Points Most importantly:
Maintain a patient and family centered approach to health care delivery
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Questions
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