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2. Introducing 1CTI Welcome to 1CTI- First Computer Telephony Innovators.
1CTI developed some of the first voice messaging systems in the late 1980’s, primarily for market specific applications such as education systems and auto service centers.
We are the solutions to Panasonic’s PanaVoice® Courier® PC & IFM voice processing systems and the Mail Quest™ Computer Telephony & Unified Communications applications.
Today, we offer the Innovator® pc based voice mail systems providing identical features & system setup/administration the DBS Dealers know and CommLink® Unified Communications offering selling distinction.
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3. 1CTI’s Support Role to DBS Dealers
System expansion
Adding port expansion for the PC & IFM Couriers
1CTI supplies software license and voice boards for PC Couriers
1CTI supplies software license for IFM systems
Expansion hardware available from Panasonic
Software updates
Now available, Updater CD Pack
brings Courier systems to latest software rev level
Updater CD Pack for all PC & IFM Courier platforms
Updater CD’s include 60 Day Free Trial of CommLink Unified Communications application. See CommLink
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4. Replacement Voice Mail for Installed DBS Base
Older PanaVoice systems no longer supported by Panasonic or Active Voice
Other installed voice mail systems, no longer supported
Innovator offers API and In-Band integration with DBS
Switch Requirements Depending on Integration
API Card, AEC Card, SLT Adaptor
Verify firmware version if API integrated
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5. Products of 1CTI Today Innovator® pc-based Voice Mail
Innovator LX Lite
Innovator LX
Innovator 2000
Innovator Enterprise
CommLink® Unified Communications
Outlook Integration & Stand Alone
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6. Innovator® LX Lite Low Priced: 2 Port= $2,025.75, 4 Port= $2,395.75
2-4 Port Capacity, Maximum 4 Port
2 Port has 25 Mailbox Limit
4 Port has 50 Mailbox Limit
Approx 200+ hours message storage
Program options:
Phone, Network, Monitor/Keyboard*
No CommLink option
Music on Hold optional
No API, SMDI Phone System Integration
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7. Innovator® LX & LX CTI Linux Powered 2-12 Port Capacity
Expands in 2 and 4 port increments
10,000 Mailbox Limit
500+ hours voice message storage
Program Options:
Phone, Network, Monitor/Keyboard*
CommLink
LX CTI includes License and 5 connections
LX platform is capable to add CommLink
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8. Innovator® 2000 Microsoft Windows® 2000 Professional Technology
4-12 Port Capacity
Expands in 4 port increments
10,000 Mailbox Limit
500+ hours voice message storage
Program Options:
Phone, Network, Monitor/Keyboard*
CommLink
LX CTI includes License and 5 connections
LX platform is capable to add CommLink
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9. Innovator LX & 2000 PC Specs LX & 2000 PC Platforms 1CTI’s own system
Stability- proven real world exposure
Robust-
1.2GB processing power
Min 20GB HDD
Network Ready
Remote Admin via LAN or Internet
Modem for Dial in Troubleshooting
Sound on Board
Eliminate separate MOH device
Wall Mount Ready
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10. Innovator® 2000 Enterprise
Targeting expansion needs of larger organization
Industrial Grade server platform
Windows 2000 Professional
4-32 Port Capacity
Expands in 4 Port Increments
10,000 Mailbox Capacity
Raid 5 and Mirrored HDD Option
Includes CommLink License and 5 Connections
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11. Innovator® Selling Advantage for DBS Dealers
Familiar Setup/Administration, same as Courier IFM
Save Time & Costs Installing & Training
Integration with installed base of DBS Systems
In-Band & API
DBS Classic thru 576 & HD
Innovator Rich Feature Set
Network-able Messaging
CommLink
Innovator integrates with other phone systems
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12. Innovator® Phone System Integrations
In-Band with most phone systems
Avaya, NEC, KXT, Iwatsu, Samsung…
SMDI
Toshiba DK & CTX integrations in field
Centrex
Mitel DNIC
Superset 430 emulation
Norstar Digital Set Emulation
Beta period begins August
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13. CommLink® UC is Here (aka MailQuest)
CommLink with Outlook Integration
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14. CommLink® adds Sales Distinction and Revenue
Dealer & End-User Feedback is Tremendous!
Ease of Use, Ease to Install, Features at Price Point
Well Suited for Small & Mid Sized Business
Works on any TCP-IP Network
Outlook most popular client application
Does not require Microsoft Exchange Server to Operate
Sold in Concurrent Connection basis
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15. CommLink Features Real Synchronization with Innovator/Courier server
Delete Voice Mail in Outlook, Removes Msg from Phone
Pop-Up Call Manager
Manage Incoming Calls from Desktop
Conveniently Manage Voice Mail in Inbox
Increase Productivity
Forward Voice Mail as Attachment in .WAV format
Empower User’s Voice Mail Business Tool
Voice Mailbox Setup/Admin w/ Intuitive Desktop Interface
Easy to setup Distribution Lists, Message Notification…etc.
Unique Scheduler Feature
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16. CommLink Call Manager
Accept, Queue, Redirect Caller to Another Extension or VM
Live Call Screening & Retrieve Call Feature
Answering Machine Emulation
Show Contact- Builds Outlook Contact Address Book
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17. CommLink Scheduler Feature
Schedule Mailbox Greetings
Schedule Call Forwarding
Find Me Feature
Schedule Message Notification
Schedule Voice Mail to
International Travel
Schedule Message Forwarding
CC Mailbox Feature
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18. CommLink Outdial Contact
Connect to a Contact from Outlook Address Book
Select from Multiple Phone Numbers
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19. CommLink Sales Strategy
CommLink Works on Your Installed Couriers
PC & IFM Platforms (except 133MHz PC Couriers)
60 Day Free Trial
Includes Unlimited Connections
Does the Customer Use Outlook?
Works with Outlook 2000 or newer
Off-site Travel, Remote Employees
Centralize Voice Mail
Voic to Gateway
Forward Voice Messages as an Attachment
Stock Trades…etc.
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20. Offer More With 1CTI
Advance technology to give you the competitive advantage
Leading edge, “first to market” advantages
Feature rich solutions- even at low end
More programming options
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21. Less Worry Before, During & After the Sale
Proven technology
The Innovator systems are based on our OEM work for the Panasonic DBS division under the PanaVoice Courier® trade name.
10,000+ Courier & Innovator Systems installed and operating
Panasonic work includes API integration & “in-skin” integration using “market first” embedded NT system
Sales support direct from 1CTI
Help you through the “learning” process
Knowledgeable product support
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22. Comprehensive Training
Conveniently Located
Tech training at 1CTI’s Nashville facilities
10 minutes from Nashville airport
Comprehensive Innovator system training
Complete networking training
Bringing Network Knowledge to Telephony World
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