1. Tips for Measuring Work Readiness for WIA Youth
Are You Ready?
Tips for Measuring Work Readiness for WIA Youth
Friday, May 1, 2009 at 1PM ET

2. Presentation Slide Area
Attendee List
Presentation Slide Area
Chat Room
Presentation Slide Area
Moderator:
There are 4 areas that I would like to call to your attention:
The first is the presentation slide area, it’s where the main content for the webinar will appear and it will be the main focus of your attention throughout the webinar.
The second is the attendee list, it’s located on the top left of your screen and it displays a list of all attendees to this webinar.
The third is the chat room, also at the left of the screen, directly below the attendee list, it allows you to ask questions, or make comments during the webinar. We are using a ONE WAY conference call for the audio portion of this webinar – you can hear the presenters, but they cannot hear you. Due to the large number of attendees, and to control background noise and interruptions, we’re going to rely on this CHAT feature to solicit your questions throughout the session. Those attending with a group will want to designate a “scribe” to represent your group by entering questions as they occur ANYTIME throughout the session. Your questions are automatically transmitted to the presenters and will be answered during dedicated question and answer periods.
The fourth is the “Meeting” menu located at the top left of your monitor. Once you click the “Meeting” menu, you will be presented with a few options to choose from. The only option I want to point out to you is the “Full Screen” option. If you feel the size of the room is too small or if it is difficult for you to read the text, I suggest you switch to Full Screen mode. Depending on the size of your monitor, this will increase the size of the webinar room so that images will appear larger.
Status Options

3. Submitting Questions
Chat Room
Enter questions into the Chat Room (located in lower left corner of the virtual classroom).
To submit a question or comment, type the question in the text box and click the arrow button.
Your name, the text “(Submitted Question)” and your question will appear in red on your screen, indicating successful submission.
Questions are directly transmitted to presenters – other participants will not see your questions.
CLOSE CHAT SLIDE
Moderator:
To submit a question using the chat feaure, type the question in the text box and click the arrow button to submit.
When you submit a question, your name, the text “Submitted Question” and your question will appear in red on your screen, indicating successful submission. Note that Questions are directly transmitted to presenters – other participants will not see your questions.
Again, please be sure to enter your questions at ANYTIME throughout our session. We’ll make time to answer as many of them as possible during the session.
(ADVANCE SLIDE)
Text Box
Arrow Button

4. Practice
In the chat room, please type the name of your organization, your location, and how many people are attending with you today.

5. Recordings available within 2 business days after the event.
Webinar Resources:
Recordings available within 2 business days after the event.
All resources are posted under the…
Moderator: (Public Webinar)
Please note that all webinar resources, such as the PPT, recording, transcript and any handouts used during the webinar will be available for download from your “My Dashboard” page. When you initially log into your W31 account, your “My Dashboard” page will be the first page you’re taken to. The recording and transcript will be available within 2 business days after the session concludes while the PPT and any handouts will be posted before the session begins.
To access the recording or any resource associated with the recording, like the PPT or handouts, simply click the “Resources” tab on the left side of the homepage. Click “Resource Type” dropdown “Webinar Recording”.
(ADVANCE SLIDE)

6. Presenters Presenters: Vinz Koller Social Policy Research Associates
Arnold Palacios, Youth Services, Tucson, AZ
Peter Cavanaugh, WDC, Seattle King County
John Niles, Commonwealth Corporation, Boston, MA
Moderator:
Evan Rosenberg, Division of Youth Services, Employment and Training Administration

7. Today’s Agenda
Practitioners share their tools
Basics of Work Readiness Indicator under the ARRA (American Recovery and Reinvestment Act)
Questions & Answers

8. Understanding Work Readiness under the ARRA
Any youth in summer employment funded by the Recovery Act will be included in the work readiness indicator, even if a youth receives services beyond summer or before summer
The work readiness portion of the WIA skill attainment rate is the only indicator used for youth who participate in “summer employment” only and are only being served with Recovery Act funds

9. How the Measure is Calculated
Of those youth in summer employment funded by ARRA:
# of youth who have made measurable progress in attaining work readiness
100 X
# of youth in summer employment funded by ARRA

10. How the Measure is Calculated
For Example:
88 youth who have made measurable progress in attaining work readiness X
100 =
88%
100 of youth in summer employment funded by ARRA

11. Timeline Measurable Progress Post-Assessment Pre-Assessment
Summer Work Experience
Enrollment
Completion

12. Director of Training & Technical Assistance,
Presenter
Vinz Koller
Director of Training & Technical Assistance,
Social Policy Research Associates
(NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)

13. Defining Work Readiness
The Work Readiness Skills Goal, as specified in TEGL No includes a measurable increase in work readiness skills including:
World-of-work awareness, labor market knowledge, occupational information, career planning and decision making, and job search skills
Independent living skills, positive work habits, attitudes and behaviors, showing initiative and reliability, and assuming the responsibilities involved in maintaining a job
The definition of a Work Readiness Skills Goal, as specified in TEGL No , Attachment B Definition of Key Terms found at _AttachB.pdf

14. Work Readiness Skills Goals for WIA and ARRA
Skill Group
Specific Work Readiness Goals
Career Readiness Skills
World-of-work awareness
Labor market knowledge
Occupational information
Values clarification and personal understanding
Career planning and decision making
Job search techniques (resumes, interviews, applications, and follow-up letters)
Work Ethic and Professionalism
Attendance and punctuality
Workplace appearance
Accepting direction and constructive criticism
Motivation and taking initiative
Understanding workplace culture, policy and safety
Communication and Interpersonal Skills
Speaking
Listening
Interacting with co-workers
Source: CommCorp

15. Methodology
Local areas should have some form of pre and post assessment to determine a measurable gain
Options include:
worksite supervisor evaluations,
work readiness skill checklists administered by program staff,
portfolio assessments, and
any other relevant forms of assessing work readiness skills.

16. SAMPLE Audience Polling Question
We are interested in knowing what assessment tools you are planning to use to assess work readiness. Please select one:
Worksite supervisor evaluations
Work readiness skill checklists administered by program staff
Portfolio assessments
Other (Please indicate in the chat window what method you are using)

17. Share Your Tools
Please share your work readiness assessment tool or your work readiness curriculum with your colleagues.
Send it to the following address:
Examples will be featured in the work readiness area of the resource section at:

18. Getting Youth Ready for Work
Recruitment
Enrollment
Work readiness pre-assessment
Work readiness instruction
Work experience
Work readiness post-assessment
Reporting work readiness results

19. Introduction of Practitioners
Arnold Palacios, Tucson Youth Development, Tucson, AZ
Peter Cavanaugh, Seattle King County, WA
(NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)
John Niles,
Commonwealth Corporation, Boston, MA

20. Tucson Youth Development
Practitioner
Arnold Palacios
Executive Director
Tucson Youth Development
Tucson, AZ 20

21. Work Readiness at Tucson Youth Development
Work-readiness assessment tool rates 12 different personal competency areas of them are pre- employment tasks (interviewing, resume writing, interest inventories) and 6 are job-specific
The State of Arizona requires 5 pre-employment goals be met
Recruitment
Enrollment
Work readiness pre-assessment
Work readiness instruction
Work experience
Work readiness post-assessment
Reporting work readiness results

22. Presumptive Need/Work Readiness Review

23. Skill Attainment Record – Work Readiness Education Skills

24. Determining Success
Employers assess youth at completion of work experience
Youth must receive a supervisor rating of at least 80% to be considered successful

25. Tucson Youth Development
Contact
Arnold Palacios
Executive Director
Tucson Youth Development
(520)
(NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)

26. Practitioner Peter Cavanaugh
Planner/Summer Youth Program Lead Workforce Development Council Seattle - King County, WA
(NOTE: Use this slide to transition between speakers and introduce new speakers/presenters during the presentation.)

27. Work Readiness in Seattle-King County
Individualized services are provided by consortia of providers
The Learning Employability Profile (LEP) is an example of a tool used by local providers to monitor work- readiness training
Recruitment
Enrollment
Work readiness pre-assessment
Work readiness instruction
Work experience
Work readiness post-assessment
Reporting work readiness results

28. The Learning Employability Profile (LEP)

29. Determining Success
Students receive a supervisor evaluation following their work experience
Those with satisfactory/high rating are awarded a work readiness attainment

30. Contact
Peter Cavanaugh
Planner/Summer Youth Program Lead Workforce Development Council of Seattle/King County
(206) ext. 3026

31. The Commonwealth Corporation
Practitioner
John Niles
Deputy Director
The Commonwealth Corporation
Boston, MA 31

32. Work Readiness Skills Goals for WIA and ARRA
Skill Group
Specific Work Readiness Goals
Source
Career Readiness Skills
World-of-work awareness
Labor market knowledge
Occupational information
Values clarification and personal understanding
Career planning and decision making
Job search techniques (resumes, interviews, applications, and follow-up letters)
Local decision
Work Ethic & Professionalism
Attendance and punctuality
Workplace appearance
Accepting direction and constructive criticism
Motivation and taking initiative
Understanding workplace culture, policy and safety
Massachusetts Work-based Learning Plan
Communication & Interpersonal Skills
Speaking
Listening
Interacting with co-workers

33. Massachusetts Work Based Learning Plan

34. Work Readiness in Massachusetts
A youth’s Individual Service Strategy must include at least one specific skill goal from any of the three skill groups: (1) Career Readiness Skills, (2) Work Ethic and Professionalism, and (3) Communication and Interpersonal Skills
The Massachusetts Work-based Learning Plan is a tool for assessing (1) Work Ethic and Professionalism, and (2) Communication and Interpersonal Skills, the MWBLP can be viewed/downloaded from:
Recruitment
Enrollment
Work readiness pre-assessment
Work readiness instruction
Work experience
Work readiness post-assessment
Reporting work readiness results

35. Regional Employment Board of Hampden County Workplace Readiness Initiative
Created curriculum to develop a youth’s basic work readiness skills in four competency areas as measured by the MWBLP
Curriculum includes activities to help youth develop essential job search skills such as completing a job application, developing a resume and interviewing
Recruitment
Enrollment
Work readiness pre-assessment
Work readiness instruction
Work experience
Work readiness post-assessment
Reporting work readiness results

36. Training the Trainers: training is mandatory prior to use of the model
Regional Employment Board of Hampden County Workplace Readiness Initiative
The estimated time to provide the full curriculum is 8 or more hours. The program should ideally be completed within two weeks
Training the Trainers: training is mandatory prior to use of the model
Recruitment
Enrollment
Work readiness pre-assessment
Work readiness instruction
Work experience
Work readiness post-assessment
Reporting work readiness results

37. Determining Success
Activities that address career readiness skills yield specific products that form a youth portfolio
Portfolios are assessed by program staff
Work-based learning plans provide structure and act as contracts with youth.
The employer makes the final determination as to whether or not the youth is work-ready.

38. Deputy Director Commonwealth Corporation
Contact
John Niles
Deputy Director Commonwealth Corporation
(617) ext. 2324

39. Please enter your questions into the Chat Room!
Question and Answer Period
(ADVANCE SLIDE)
Please enter your questions into the Chat Room!

40. Share Your Tools
Please share your work readiness assessment tool or your work readiness curriculum with your colleagues.
Send it to the following address:
Examples will be featured in the work readiness area of the resource section at:

41. Share Your Ideas with Your Peers!
Simply log on to Workforce3 One and look for the “Share Content” located on the Homepage
Share your demand-driven strategic plans, models, innovations, resources, and ideas!
Workforce3 One is a is a tool built for you and BY you, encouraging peer-to-peer learning among the various communities. The success of Workforce3 One relies on contributions from people like you! Share your ideas, innovations, and more with others! We welcome suggestions for documents to share, programs to feature, and any relevant news or information that you would like to exchange with your colleagues.
To submit your content, visit the Suggest Content page on the Workforce3One webspace, which is located at the URL featured on this slide.
(ADVANCE SLIDE)
Submit your content to Workforce3 One at:

42. Recordings available within 2 business days after the event.
Webinar Resources:
Recordings available within 2 business days after the event.
All resources are posted under the…
Moderator: (Public Webinar)
Please note that all webinar resources, such as the PPT, recording, transcript and any handouts used during the webinar will be available for download from your “My Dashboard” page. When you initially log into your W31 account, your “My Dashboard” page will be the first page you’re taken to. The recording and transcript will be available within 2 business days after the session concludes while the PPT and any handouts will be posted before the session begins.
To access the recording or any resource associated with the recording, like the PPT or handouts, simply click the “Resources” tab on the left side of the homepage. Click “Resource Type” dropdown “Webinar Recording”.
(ADVANCE SLIDE)

43. Stay Informed, Get Connected!
Workforce3 One:
Communities of practice
Live web-based events
Register for updates!
For more information about the workforce investment system:
Visit
Call US2-JOBS
You can learn more and stay connected with trends and innovations by logging on to Workforce3 One, where you’ll find:
Engaging communities of practice where you can share ideas, questions and innovations, and connect with peers;
Learning through live Web-conferencing events that feature leaders and experts from industry and from government; and,
A means of registering to be informed of news and events as they occur.
We encourage you to make note of Workforce3 One – it is a powerful new tool, funded by ETA and “powered” by YOU!
You can also learn more about the workforce investment system by visiting and by calling US2-JOBS.
(ADVANCE SLIDE)

44. THANKS!