1. Scaling up EVS
Sarah Gormley, Information Services, University of Edinburgh
Paul Burt, Centre for Educational and Academic Development , University of Surrey

2. The University of Edinburgh
College of Science and Engineering
2500
College of Humanities and Social Sciences
150
Information Services: IT, Library, e-learning and audio-visual support and infrastructure
College of Medicine and Veterinary Medicine
400
Key:
School (use of EVS)
School (no use of EVS)
Red number: EVS handsets

3. Distribution and support
Libraries: 40%
Teaching Offices: 39%
One off lectures / short-term loans: 21%
SUPPORT:
Part of the University-wide
Support network
Most queries technical issues

4. Infrastructure
73 Centrally bookable teaching spaces have software and hardware
Issues:
Cost
Timing
Testing

5. Who is Involved University-wide:
Learning and Teaching Spaces Team (software and hardware)
e-learning team (general queries)
Library teams (2 libraries on 2 campuses, moving clickers between sites)
Library systems team (development of client for library issuing)
Helpdesk team (first line support)
College/School:
College e-learning team (distribution / management)
School e-learning advisors (direct support in some Schools)
Finance / accounts team (purchasing)
Lecturers
Others:
EVS system providers
Copyright:

6. Some common issues Batteries Missing / swapped / unreturned handsets
Software issues (e.g. non-standard setup)
Moving EVS between campuses
Last minute requests
Number crunching

7. Lessons Learned Use the library system Get management buy in
Bring EVS into existing processes and support
Stress the value of EVS
Further information:
Copyright: