1. Enterprise Infrastructure Services
All ITS Meeting ~ Winter 2015

2. Our TEAM ~ Anne Yake Ken Pearce Bethany Long Molly Fury Bob Ibach
Quae Atwood
Dawn Childs
Rich Dustin
Dolora Ferguson
Steve Lemieux
Fred Marchand
Steve Rose
Jabez Kizer
Steve Treloar
Jon Junell
Tim McLaughlin
Karen Towne
Valerie Klein

3. Traditional Phone System
Direction ~ circa fall 2015
Director
Networks
Logical
Physical
Security
Systems
VoIP
Server Systems
Traditional Phone System

4. Direction ~ today Director Networks Logical Physical Systems VoIP
Server Systems
Security

5. Direction ~ Future?
CIO
ATUS
EIS
EAS
Security

6. EIS Web/SharePoint/Multimedia Server Support Network Print Services
InCommon Federation
Network Traffic Management
Directory Services
Security Office
Routers/Switches
Long Distance
Enterprise Server/Desktop & Systems Management
Enterprise Systems Server Support
PBX
Internet Access
SIP Services
Internet connectivity
Remote Site Connectivity
Site-to-Site VPNs
Infrastructure
Virtualization Services
On-Prem App Auth
Office365 Admin
IP and VLAN Assignment
LDAP Services
Permissions
Linc was here
Administrative Systems & Database Support
Cloud Storage Services
Emergency Phones
Voic
Wired Academic Network
Telecommunications
Enterprise DNS
Network Design, Config, Maintenance
FAX
SAML v2 (Shibboleth IdP, CAS)
Account Management/Automation Applications
Groups
Intrusion Detection Systems
Physical Connectivity
Equipment monitoring/logging
Rich Conferencing
Anti-Virus/Malware Services
Wireless Academic Network
Skype for Business UC
Moves, Adds, Changes (voice & data)
Telephones/Headsets
SaaS, PaaS, IaaS Integrations
Disaster Recovery Services
Network Security
Identity Management
Enterprise Backup & Restore Services
Intrusion Prevention Systems
Instant Messaging
Remote Authentication
Data Center Environments
Client VPNs
Wired Residential Network
Cable TV
Enterprise Group & Social Services
Firewalls
Systems
Account Lifecycle (passwords, etc.)
SSL & Certificate Services
On-Prem Storage Services

7. Direction ~ today Director Networks Logical Physical Systems VoIP
Server Systems
Security
Logical – IDS/IPS – DMZ’ing of WiFi; Data Centers, etc
Physical – funding model isn’t sustainable; capital funding? Building projects… WiFi/STF?
Server Systems – GIT, Puppet, On-Prem vs. Off-prem – storage growth – VM’s for depts. – aging hardware – support for desktop things – support for Apps that are “old” and inefficient for us to support
VoIP – Skype for Business – PBX is dying. Skype is our chosen path forward. A couple of false-starts… getting our arms around it now – E911 issues, SIP’s vs. PRI’s – we will be more resilient at the end – long road to tow.

8. Our TEAM ~ Anne Yake Ken Pearce Bethany Long Molly Fury Bob Ibach
Quae Atwood
Dawn Childs
Rich Dustin
Dolora Ferguson
Steve Lemieux
Fred Marchand
Steve Rose
Jabez Kizer
Steve Treloar
Jon Junell
Tim McLaughlin
Karen Towne
Valerie Klein

9. ..the end