1. 3E’S EXPERIENCE WITH ETHICS AND ETIQUETTE
By: Kathleen Danclair
Training Initiatives Inc.

2. Dilemma
Grocery Store
You're buying groceries and the total is $20, but after store discounts and coupons your total is now $8.
You hand the cashier a $10 bill, and she gives you $12 in change, having thought that you gave her a $20.
Do you tell her, or do you pocket the $12?

3. Dilemma cont. Car Accident
Driving to work you receive a text, anxiously you read it and run into someone, which causes a multi car accident.
You get out of your car -- unhurt -- and see that the person you hit is dead.
Then, someone comes up to you frantically and says that she hit someone; in the chaos of the crash, she has convinced herself that she hit the person you hit.
Do you let her take the fall for you?

4. habit
Morals
etiquette
Set of rules
truthfulness
standards
Involvement
Knowledge
values
Manners
Beliefs
INTEGRITY
Consciences
Proficiency
respect
behavior
right and wrong
Understanding
sympathetic
dignity
ethics
Honest
courtesy
politeness
Skill

5. resolve barriers by using:
EXPERIENCE
ETHICS
AND
ETIQUETTE

6. What if you could not:
Hear
See
Or Speak?

7. Now imagine how a deaf person feels.

8. Should the deaf be treated any different from you?
It would be unethical if you did.

9. ENCOURAGING INDIVIDUALS TO:
ADAPT TO SITUATIONS
DON’T LOOSE YOUR INTEGRITY

10. Misconduct or Just Plain Rudeness

11. GOOD MANNERS It’s practicing Proper Etiquette
There is no FORMULA for your actions

12. Courtesy It’s simply showing RESPECT to others and yourself
One would need to make people feel comfortable by the way you behave and how they perceive you

13. There is no easy way to tell what the right thing to do is
The right thing is what a virtuous person would do
One who possess INTEGRITY

14. ACKNOWLEDGE & EXERCISE:
ETHICAL BEHAVIOR

15. MORAL REASONING
CHARACTER
ETHICAL BEHAVIOR

16. ETHICS AFFECT EVERYONE
Look at a business and those that are in authority, they have the power to help or harm people.
If the manager of a store paid his cleaning employee less than the going rate to clean his store, knowing exactly what the going rate is,
The Result: The employee could suffer serious financial implications or leave and find another position where he/she does not feel exploited.

17. It is likely that the decision is an ethical one
It is likely that the decision is an ethical one. If you answer “YES” to all.
Is my decision a truthful one?
Is my decision fair to everyone affected?
Will it build goodwill for the organization?
Is the decision beneficial to all parties who have a vested interest in the outcome?

18. Perception
Think of others and how they perceive you
Etiquette is helping an elderly lady cross the street, not attacking her in the middle of the road and stealing her purse.

19. Survey says Poor Work Ethics 2008-2012 statistics
Cause for termination
Dishonesty
Lack of integrity
Lying on a resume
Talking too much
Refusing to follow directions and orders
Conducting personal business at work
Inability to get along with other people

20. KEEP
YOUR INTEGRITY!
EXERCISE YOUR BELIEFS!
FIND
YOUR CONSCIENCE!

21. RESOURCES
Miss Conduct’s Mind Over Manners By: Robin Abrahams Ethics Workshop By: Shannon E. French, PHD Video- Etiquette for the new millennium By: Ron Rothstein Film Ideas, Education Through Visualization

22. APPLAUSE!