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COS 338 Day 1 Introduction
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Agenda Roll Call Introduction to Course WebCT Overview Syllabus Review
Introduction to Networking
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INSTRUCTOR Tony Gauvin, Assistant Professor of E- Commerce
Contact info 216 Nadeau (207) or ext 7519 WebCT (Tony Gauvin COS 125)
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Instructional Philosophy
Out-Come based education Would rather discuss than lecture Requires student preparation Hate grading assignments Especially LATE assignments Use class interaction, assignments, quizzes, labs and projects to determine if outcomes are met.
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COS 338 Survival Primer Check WebCT Often
Read Material BEFORE the class discussion Check WebCT Often Use the additional resources identified in syllabus ASK questions about what you didn’t understand in readings DON’T do assignments and projects at last minute. REVEIW lectures and notes Seek HELP if you are having difficulties OFFER feedback and suggestions to the instructor in a constructive manner
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Computer Accounts Computer login MSDN Academic Alliance Access Cards
Sys admin Pete Cyr (x7547) or Art Drolet (x7809) Applications MSDN Academic Alliance Free Stuff See Dr. Ray Albert Access Cards $10 deposit See Lisa Fournier
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WebCT http://webct.umfk.maine.edu Login
First name. Last Name John Doe John.Doe Initial password is webct Help with WebCT available from Blake Library staff All quizzes and assignments will be administered from WebCT
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COS 338 Specifics Fully WebCT enabled Market Driven Content
All Quizzes, assignments, projects Market Driven Content Wireless, Ethernet, QOS, Security, Frame Relay, TCP/IP, Windows XP Cohesion Case First Bank of Paradise Managerial Perspectives instead of technical Lab Components Hands-on using OMS CIAG Lab Students will build a SOHO LAN with working apllications Simulations using Opnet IT Guru and ACE Follow-up Course Cos 420 Internet and Intranet Architecture will be much more technical and will be based on TCP/IP
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Syllabus review Requirements Grading Course outline Special Notes
Subject to change
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Introduction Chapter 1 Panko’s Business Data Networks and Telecommunications, 5th edition Copyright 2005 Prentice-Hall
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The Chapter This chapter is a survey of the key concepts we will see in this course The rest of the book essentially fleshes out out the concepts we will see in this chapter
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The Chapter Networking is a Head Game
There is a lot of information to master There are many TLAs (three-letter acronyms) For design and troubleshooting, you must know everything to do anything.
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Learning Objectives By the end of this chapter, you should be able to
Discuss the First Bank of Paradise (FBP), our running case study for this book. Discuss the major types of networked applications. List the eight elements of networks. Explain the major types of networks in businesses: LANs, WANs, internets, intranets, and extranets.
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Learning Objectives By the end of this chapter, you should be able to
Discuss major concerns for network managers: staffing, network architecture, standards, security, wireless networking, efficiency, and quality of service (QoS). Explain the elements and operation of a small home PC network using a LAN.
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Learning Objectives By the end of this chapter, you should be able to
Use some key hands-on network management tools, including bandwidth measurement services, ping, ping , tracert, ipconfig, winipconfig, nslookup, and the use of Windows Calculator to compute dotted decimal notation IP addresses.
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First Bank of Paradise (FBP)
The book’s cohesion case study Composite mid-size bank in Hawaii Banks are fairly “typical” firms, although they have stronger need for security Warren Chun is the chief information officer (CIO) Yvonne Champion is the network manager
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First Bank of Paradise (FBP), Continued
Annual Revenues: $4 Billion Operations 50 Branches 350 ATMs (Automated Teller Machines) Network 500 Ethernet switches 400 Routers
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First Bank of Paradise (FBP), Continued
Computers 2,000 desktop and notebook user PCs 200 Windows servers 30 Unix servers 10 Novell NetWare file servers Information Systems Staff 150 people
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Figure 1-1: Networked Applications at the First Bank of Paradise
Networked Applications are Applications Made Possible by Networking , etc. Users Only Care About Applications The rest is just details to them
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Figure 1-1: Networked Applications at the First Bank of Paradise, Continued
E-Commerce Buying and selling on the Internet Users typically interact with databases Customers will soon be able to talk to customer representatives while online
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Figure 1-1: Networked Applications at the First Bank of Paradise, Continued
Transaction Processing Simple, highly-structured, and high-volume interactions, such as check processing Built around databases External settlement networks
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Figure 1-1: Networked Applications at the First Bank of Paradise, Continued
Transaction Processing Back-office transaction processing applications Accounting, payroll, purchasing, human resources, etc. Functional databases in individual departments
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Figure 1-1: Networked Applications at the First Bank of Paradise, Continued
Office Applications Word processing, spreadsheeting, etc. , instant messaging (IM), and Web access
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Figure 1-2: Elements of a Network
Message (Frame) Application Application Client Station Switch Server Station Networks connect applications on different stations. Applications are all users care about Switch Trunk Line Access Line Switch Trunk Line Outside World Mobile Client Station Switch Router Mobile Client Station
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Figure 1-2: Elements of a Network, Continued
Message (Frame) Application Application Client Station Switch Server Station Networks connect stations: clients (fixed and mobile) and servers Switch Trunk Line Access Line Switch Trunk Line Outside World Mobile Client Station Switch Router Mobile Client Station
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Figure 1-2: Elements of a Network, Continued
Message (Frame) Application Application Client Station Switch Server Station The path a frame takes is called its data link Stations (and routers) usually communicate by sending messages called frames Switch Trunk Line Access Line Switch Trunk Line Outside World Mobile Client Station Switch Router Mobile Client Station
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Figure 1-2: Elements of a Network, Continued
Message (Frame) Application Application Client Station Switch Server Station Switch Trunk Line Access Line Switches move frames to or closer to the destination station Switches handle a packet sequentially Switch Trunk Line Outside World Mobile Client Station Switch Router Mobile Client Station
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Figures 1-6 and 1-7: Workgroup and Core Switches
19 inches (48 cm) wide 19 inches (48 cm) wide Small Switches (Stacked): Workgroup Switches To Link Stations To Network Central Core Switch
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Figure 1-2: Elements of a Network, Continued
Message (Frame) Application Application Client Station Switch Server Station Routers connect networks to the outside world; Treated just like stations Switch Trunk Line Access Line Switch Trunk Line Outside World Mobile Client Station Switch Router Mobile Client Station
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Figure 1-2: Elements of a Network, Continued
Message (Frame) Application Application Access lines connect stations to switches Trunk lines connect switches to switches (and routers) Client Station Switch Server Station Switch Trunk Line Access Line Switch Trunk Line Outside World Trunk Line Mobile Client Station Switch Router Mobile Client Station
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Figure 1-2: Elements of a Network (Recap)
Applications (the only element that users care about) Stations Clients Servers Switches Routers Transmission Lines Trunk lines Access Lines Messages (Frames) Never talk about an Innovation “reducing cost,” “increasing speed,” etc. without specifying which element is cheaper or faster. For example, multiplexing only reduces the cost of trunk lines; other costs are not decreased
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Figure 1-3: Multiplexing in a Packet-Switched Network
Trunk line multiplexes the messages of different conversations AC AC Client Station A AC Server Station C AC AC BD AC Trunk Line This reduces trunk line costs through cost sharing by users BD Access Line BD BD Router D Mobile Client Station B
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LANs and WANs LANs transmit data within corporate sites
WANs transmit data between corporate sites Each LAN or WAN is a single network WAN
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DAY 2 Agenda Questions? Assignment 1 due next class
8 elements of a network? Differences between LAN and WAN Assignment 1 due next class Opnet Lab 1 next class Read Home PC Network Lab Manual.pdf loaded in WebCT Today Finish Introduction Some Hands on Computer stuff
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Figure 1-4: The First Bank of Paradise’s Wide Area Networks (WANs)
North Shore Operations OC3 Private Line T3 T3 Bank has multiple facilities connected by multiple WANs Headquarters
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Figure 1-5: Local Area Network (LAN) in a Large Building
Multi-floor Office Building The bank has multiple LANs—one at each site
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Figure 1-5: Local Area Network (LAN) in a Large Building, Continued
Wall Jack Workgroup Switch Workgroup Switch To WAN Core Switch Router
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Internets Most firms have multiple LANs and WANs.
They must create internets An internet is a collection of networks connected by routers so that any application on any host on any single network can communicate with any application on any other host on any other network in the internet. Application Application LAN WAN LAN Router Router
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Figure 1-8: Internet with Three Networks
Host A R1 Packet Network X A packet goes all the way across the internet; It’s path is its route Network Y Route A-B Network Z R2 Host B
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Figure 1-8: Internet with Three Networks, Continued
Messages in single networks (LANs or WANs) are called frames Message in internets are called packets Travel from the source host to the destination host across the entire internet Within a single network, the packet is encapsulated in (carried in) the network’s frame Package (Packet) Truck (frame) Packet Frame
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Figure 1-8: Internet with Three Networks, Continued
Frame X Details in Network X Packet Data Link A-R1 Switch Host A Switch Server Host Switch X1 Mobile Client Host Switch X2 Route A-B Router R1 Network X
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Figure 1-8: Internet with Three Networks, Continued
Details in Network Y To Network X Route A-B Router R1 Frame Y Data Link R1-R2 Packet To Network Z Router R2 Network Y
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Figure 1-8: Internet with Three Networks, Continued
Details in Network Z Packet Data Link R2-B Frame Z Switch Z1 Host B Switch Router R2 Switch Z2 Mobile Client Hosts Switch Router Network Z
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Figure 1-8: Internet with Three Networks, Continued
In this internet with three networks, in a transmission, There is one packet There are three frames (one in each network) If a packet in an internet must pass through N networks, How many packets will be sent? How many frames must carry the packet?
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Figure 1-8: Internet with Three Networks, Continued
Lower-case internet is any internet Upper-case Internet is the global Internet
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NAP = Network Access Point
Figure 1-11: The Internet Webserver User PC The Internet Backbone (Multiple Carriers) Access Line Access Line Router NAP NAP ISP 2 NAP ISP 4 ISP 1 ISP 3 Internet Service Provider For User PC Internet Service Provider For Webserver NAP = Network Access Point
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Figures 1-9 and 1-10: Routers
19 inches (48 cm) wide 19 inches (48 cm) wide Small Routers Stacked For Branch Offices Large Routers for Large Sites and ISPs
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Figure 1-12: The Internet, internets, Intranets, and Extranets
internets versus the Internet Intranets Internal internet for use within an organization Based on the TCP/IP standards created for the Internet Extranets Connect multiple firms Only some computers from each firm are on the extranet Use TCP/IP standards
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Recap Switches versus Routers Messages
Switches move frames through single networks (LANs or WANs) Routers move packets through internets Messages Messages in single networks are called frames Messages in internets are called packets Packets are encapsulated within frames
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Figure 1-13: Major Network Technical Concerns
Network Architecture A broad plan for how the firm will connect all of its computers within buildings (local area networks), between sites (wide area networks), and to the Internet New systems must fit the rules of the architecture Undisciplined growth in the past No overall plan
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Figure 1-13: Major Network Technical Concerns, Continued
Network Architecture Legacy networks Use obsolete technologies that do not fit the long-term architecture Many exist in the bank Too expensive to replace quickly; must live with many for awhile
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Figure 1-13: Major Network Technical Concerns, Continued
Network Architecture Scalability The ability of selected technologies to be able to handle growth efficiently Poor Scalability Cost Per Bit Good Scalability Demand
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Figure 1-13: Major Network Technical Concerns, Continued
Standards Standards govern message interactions between pairs of entities (Figure 1-14) For example, HTTP request and response messages for WWW access Webserver HTTP Request Message Browser Client Program Webserver Application Server Program HTTP Response Message Client PC
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Figure 1-13: Major Network Technical Concerns, Continued
Standards Standards create competition This reduces costs It also stimulates the development of new features Protects the business if the main vendors go out of business
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Figure 1-13: Major Network Technical Concerns, Continued
Standards Competing standards organizations create incompatible standards FBP will standardize to save money LANs: FBP will standardize on Ethernet (some legacy LAN technologies are still in use) WAN standards: will have fewer but still two to four Internetworking: will standardize on TCP/IP
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Figure 1-13: Major Network Technical Concerns, Continued
Security A Major Problem Many attacks Growing trend toward criminal attackers
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Figure 1-15: Firewalls Allowed Legitimate Packet Border Firewall
Attacker Hardened Server Border firewall should pass legitimate packets Legitimate Packet Hardened Client PC Legitimate Host Log File Internal Corporate Network
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Figure 1-15: Firewalls, Continued
Border Firewall Attack Packet Attacker Border firewall should deny (drop) and log attack packets Hardened Server Denied Attack Packet Hardened Client PC Legitimate Host Log File Internal Corporate Network Network Management Console
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Figure 1-13: Major Network Technical Concerns, Continued
Security Virtual Private Networks (VPNs) (Figure 1-16) Provide communication over the Internet with added security Cryptographic protection for confidentiality (eavesdroppers cannot read) Cryptographic authentication (confirms sender’s identity)
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Figure 1-16: Virtual Private Networks (VPNs)
Site-to-Site VPN Using Gateway VPN Gateway Client PC 1 VPN Gateway Remote Access VPN Using Gateway Corporate Site B Internal Server Internet Remote Client PC 2 Host-to-Host VPN Corporate Site A Remote Client PC 3
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Figure 1-13: Major Network Management Concerns, Continued
Wireless Communication To improve mobility Drive-by hackers can eavesdrop on internal communication Drive-by hackers can break into the network bypassing firewalls Drive-By Hacker
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Figure 1-13: Major Network Technical Concerns, Continued
Need for Efficiency User demand is growing rapidly Budgets are growing slowly if at all For projects, need burning justification Still add new services by squeezing maximum payback from each dollar User Demand Money/ Demand Budget Time
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Figure 1-13: Major Network Technical Concerns, Continued
QoS Quality of Service (QoS) Numerical objectives for performance Transmission speed in bits per second (bps) A bit is a single one or zero NOT bytes per second Increase by factors of 1000, not 1024 kilobits per second (kbps)—lower-case k Megabits per second (Mbps) Gigabits per second (Gbps) Terabits per second (Tbps)
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Figure 1-13: Major Network Technical Concerns, Continued
Quality of Service For Transmission Speed, have 1 to 3 places BEFORE the decimal point. Example .5 Mbps is wrong 500 kbps is correct 2,300 Mbps is wrong 2.3 Gbps is correct 473.2 Mbps is correct New Not in the Book
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Figure 1-13: Major Network Technical Concerns, Continued
Quality of Service Typical transmission speeds in most firms: LANs: 100 Mbps to each desktop WANs: most site-to-site links only are 56 kbps to a few megabits per second because long-distance transmission is very expensive and so must be used more sparingly LANs: 100 Mbps WANs: 56 kbps to a few Mbps
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Figure 1-13: Major Network Technical Concerns, Continued
Quality of Service Congestion, Throughput, Latency, and Response Time Congestion: when there is too much traffic for the network’s capacity Throughput: The speed users actually see (often much less than rated speed) Individual throughput is less than total throughput on shared-speed links
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Figure 1-13: Major Network Technical Concerns, Continued
Quality of Service Congestion, Throughput, Latency, and Response Time Latency: delay (usually measured in milliseconds or ms) Within corporations, latency is typically under 60 ms 90% of the time On the Internet, typically 30 ms to 150 ms
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Checking latency Use Ping Start -> Run-> cmd Try ping
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Checking throughput Use an available bandwidth tester on the Internet
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Other XP Command line networking tools
Start -> run -> cmd ipconfig /all /release /renew Show tcp/ip settings Tracert Shows path of packet through Internet nslookup Does DNS testing
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Figure 1-13: Major Network Technical Concerns, Continued
Quality of Service Congestion, Throughput, Latency, and Response Time Response Time The time to get a response after a user issues a command A quarter second or less is good
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Figure 1-13: Major Network Technical Concerns, Continued
Availability Availability is the percentage of time a network can be used Downtime: when the user cannot use the network Want 24x7 availability Telephone network gives % availability Typical networks reach 98% today
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Figure 1-13: Major Network Technical Concerns, Continued
Error Rate Measured as the percentage of messages damaged or lost Substantial error rates can disrupt applications Substantial error rates generate more network traffic because of retransmissions
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Pat Lee’s Home Network Pat Lee is a vice president at FBP
Wants a network in her home Family’s main computer is the downstairs PC Daughter Emily has a PC in her room Wants to connect both to the Internet through a broadband (high-speed) cable modem service Perspective A small LAN but has all the key network elements
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Figure 1-18: Pat Lee’s Home Network
2. Cable Modem 1. Coaxial Cable to ISP 3. UTP Cord 4. Access Router
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Figure 1-22: Home Network Access Router
About 4 inches (10 cm) Wide Switch Ports UTP Cords Run to Stations Power Jack for External WAN Port UTP Cord Runs to Cable Modem
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Figure 1-18: Pat Lee’s Home Network, Continued
6. A1-BD-33-6E-C7-BB PC in Emily’s Room 5. UTP Cord 5. UTP Cord 6. B2-CD-13-5B-E4-65 PC in Study
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Figure 1-18: Pat Lee’s Home Network, Continued
6. A1-BD-33-6E-C7-BB PC in Emily’s Room 7. File Sharing 6. B2-CD-13-5B-E4-65 PC in Study
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Figure 1-18: Pat Lee’s Home Network, Continued
6. A1-BD-33-6E-C7-BB PC in Emily’s Room 8. Printer Sharing 6. B2-CD-13-5B-E4-65 PC in Study
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Figure 1-19: Network Interface Cards (NICs) (Photo)
PC Card NIC. Installed in PC Card slot in notebook and some PDAs. Internal NIC. Installed inside systems unit. Plugged into expansion slot on the mother board.
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Internal NIC RJ-45 Jack PCI Connector Pins
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Computer Mother Board Mother Board PCI Slots for Expansion Boards
(NICs, etc.) Slot for Microprocessor (Pentium 4) Slots for RAM
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Mother Board and Expansion Boards
(NIC) Connector Expansion Slots Mother Board
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4-Pair Unshielded Twisted Pair (UTP)
Figure 1-20: Unshielded Twisted Pair (UTP) Cord With RJ-45 Connector (Photo) 4-Pair Unshielded Twisted Pair (UTP) Industry Standard Pen 8-Pin RJ-45 Connector UTP Cord
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Figure 1-21: UTP Cord RJ-45 Connector and Jack
RJ-45 Jack On a Wall On a Switch or On a NIC UTP Cord --- About as thick as a pencil Rugged and Flexible RJ-45 Connector
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Figure 1-23: Logical Functions of the Access Router
Cable Modem Access Router Router Function DHCP Server Function NAT Function Switch Function
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Figure 1-24: Ethernet Switch Operation
Switching Table Port Host A1-44-D5-1F-AA-4C B2-CD-13-5B-E4-65 C3-2D-55-3B-A9-4F D C4-B6-9F Ethernet Switch UTP D C4-B6-9F UTP UTP UTP Frame To C3… Frame To C3… C3-2D-55-3B-A9-4F A1-44-D5-1F-AA-4C B2-CD-13-5B-E4-65
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Figure 1-25: Frames and Packets
A1-BD-33-6E-C7-BB IP address = PC in Emily’s Room Cable Modem Packet in DOCIS Frame Internal Router Packet in Ethernet Frame Access Router Packet is always carried (encapsulated) in a frame B2-CD-13-5B-E4-65 IP address = PC in Study
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Figure 1-26: Dynamic Host Configuration Protocol (DHCP)
A1-BD-33-6E-C7-BB PC in Emily’s Room Cable Modem 1. IP Address = The ISP only Gives each home a Single IP address ISP DHCP Server B2-CD-13-5B-E4-65 PC in Study Access Router A DHCP Server provides User PCs with a temporary IP Address each time the user connects to the Internet
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Figure 1-26: Dynamic Host Configuration Protocol (DHCP), Continued
A1-BD-33-6E-C7-BB IP address = PC in Emily’s Room Cable Modem 1. IP Address = Internal DHCP Server ISP DHCP Server 2. IP Address = Access Router 2. IP Address = The access router’s Internal DHCP server Gives private IP Addresses to each PC B2-CD-13-5B-E4-65 IP address = PC in Study
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Figure 1-27: Network Address Translation (NAT)
2. Packet from Cable Modem Internal NAT Module Webserver IP address= 1. Packet from Access Router The access router’s NAT module translates between the private IP addresses and the single ISP-given IP address PC in Study
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Figure 1-27: Network Address Translation (NAT), Continued
3. Packet to Cable Modem Internal NAT Module Webserver IP address= 4. Packet to Access Router PC in Study
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Figure 1-28: The Domain Name System (DNS), Continued
DNS Table Host Name IP Address … … Voyager.cba.hawaii.edu Originating Host’s DNS Resolver DNS Request Message “The host name is Voyager.cba.hawaii.edu” DNS Response Message “The IP address is ” DNS Host
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Other XP Command line networking tools
Start -> run -> cmd nslookup Does DNS testing Try nslookup mail.maine.edu
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Figure 1-29: Converting Binary IP Addresses to Dotted Decimal Notation
8-Bit Segments Convert Segments to Decimal 127 171 17 13 Dotted Decimal Notation
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Figure 1-30: Windows Calculator
1. Open Calculator, which is in the Program Group Accessories 2. Select View, Scientific
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Figure 1-30: Windows Calculator
4. Enter data on keypad (Limit is 8 bits for Binary) 3. Enter initial data type here Dec = Decimal Bin = Binary
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Figure 1-30: Windows Calculator
6. Observe answer Initial zeros are dropped, so answer is 5. Enter final data type here, observe results
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Topics Covered The First Bank of Paradise Networked Applications
Packet switching and Multiplexing LANs versus WANs Within a site versus between sites
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Elements of a Network Message (Frame) Application Application Client
Station Switch Server Station Switch Trunk Line Access Line Switch Trunk Line Outside World Mobile Client Station Switch Router Mobile Client Station
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Topics Covered Internets Categories Routers
Packets carried within frames Categories The Internet: ISPs and NATs Intranets Extranets Package (Packet) Truck (frame)
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Topics Covered Network Architecture The Need Legacy Networks
Scalability Standards Need for Efficiency
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Topics Covered Security Firewalls VPNs Wireless Communication
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Topics Covered Quality of Service (QoS)
Numerical objectives that must be met Speed and throughput Latency Response time Availability Error rate
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Topics Covered: Pat Lee’s Home Network
2. Cable Modem 6. A1-BD-33-6E-C7-BB PC in Emily’s Room 1. Coaxial Cable to ISP 3. UTP Cord 5. UTP Cord 7. File Sharing 4. Access Router 5. UTP Cord 6. B2-CD-13-5B-E4-65 PC in Study 8. Printer Sharing
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Topics Covered: Pat Lee’s Home Network
DHCP NAT DNS
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