1. Dallas Court Case Management Training
System Maintenance Training
5/13/2013
Dallas Court Case Management Training
Collection – Process Dismissals & Deferred Training – City of Dallas, TX
Carol Gauntt and Eddy Perez
City of Dallas TX

2. System Maintenance Training
5/13/2013
Objectives
Locate and navigate through the Cash Collections application
Receive payments from cases and bonds
Take payments on Payment Groups
Process refunds on overpayments
Perform end-of-day processing
Use Dismissal and Deferred macros
Scan documents
City of Dallas TX

3. Review Payment Processing and Dismissal/Deferred Quiz
1. There are only two types of payments taken in cash collections, Payments and Bonds. a. True b. False

4. Review Payment Processing and Dismissal/Deferred Quiz
1. There are only two types of payments taken in cash collections, Payments and Bonds. a. True b. False

5. Review Payment Processing and Dismissal/Deferred Quiz
Payment methods include, but are not limited to which of the following?
Cash
Check
Credit Card
All the above

6. Review Payment Processing and Dismissal/Deferred Quiz
Payment methods include, but are not limited to which of the following?
Cash
Check
Credit Card
All the above

7. Review Payment Processing and Dismissal/Deferred Quiz
3. The choice to take a payment or take a bond is dictated by which of the following?
Payment Method
Transaction Code
Citation Number
Defendant’s name.

8. Review Payment Processing and Dismissal/Deferred Quiz
3. The choice to take a payment or take a bond is dictated by which of the following?
Payment Method
Transaction Code
Citation Number
Defendant’s name.

9. Review Payment Processing and Dismissal/Deferred Quiz
4. A cashier can take a payment that is not related to case filed in criminal court module. a. True b. False

10. Review Payment Processing and Dismissal/Deferred Quiz
4. A cashier can take a payment that is not related to case filed in the criminal court module. a. True b. False

11. Review Payment Processing and Dismissal/Deferred Quiz
5. In order to close out the money at the end of the day, the clerks must close their batches. a. True b. False

12. Review Payment Processing and Dismissal/Deferred Quiz
5. In order to close out the money at the end of the day, the clerks must close their batches. a. True b. False

13. Review Payment Processing and Dismissal/Deferred Quiz
6. Payments using multiple tender types cannot be taken on one receipt. a. True b. False

14. Review Payment Processing and Dismissal/Deferred Quiz
6. Payments using multiple tender types cannot be taken on one receipt. a. True b. False

15. Review Payment Processing and Dismissal/Deferred Quiz
7. Payments against multiple defendants can be posted on a single receipt. a. True b. False

16. Review Payment Processing and Dismissal/Deferred Quiz
7. Payments against multiple defendants can be posted on a single receipt. a. True b. False

17. Review Payment Processing and Dismissal/Deferred Quiz
8. If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a. True b. False

18. Review Payment Processing and Dismissal/Deferred Quiz
8. If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a. True b. False

19. Review Payment Processing and Dismissal/Deferred Quiz
9. If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a. True b. False

20. Review Payment Processing and Dismissal/Deferred Quiz
9. If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a. True b. False

21. Review Payment Processing and Dismissal/Deferred Quiz
10. Cash Bonds can be entered through cash collection and through the Bond program. a. True b. False

22. Review Payment Processing and Dismissal/Deferred Quiz
10. Cash Bonds can be entered through cash collection and through the Bond program. a. True b. False

23. Review Payment Processing and Dismissal/Deferred Quiz
11. Clerks can void a cash bonds. a. True b. False

24. Review Payment Processing and Dismissal/Deferred Quiz
11. Clerks can void a cash bonds. a. True b. False

25. Review Payment Processing and Dismissal/Deferred Quiz
11. Dismissal macros executed from the Window or Mail will dismiss a case as soon as the macro is finished.. a. True b. False

26. Review Payment Processing and Dismissal/Deferred Quiz
11. Dismissal macros executed from the Window or Mail will dismiss a case as soon as the macro is finished.. a. True b. False

27. Questions/Notes