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Mid-Market Customer Slides
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PRESENTERS: Important information – remove before presenting to customers
Goals and Context Target Audience Mid-market customers ( PCs) Presentation Goals Introduce Office 365 and generate interest, however keep the customer conversation focused on current BPOS service available today Introduce Office 365 as the next generation of productivity and a significant upgrade to the great BPOS service available today Be transparent about transition and prerequisites for moving from BPOS to Office 365 Presenter Guidance Office 365 should not be presented outside of a BPOS conversation This short slide presentation is meant to be used as ancillary additional slides if needed while discussing BPOS These slides are intended to be used between Office 365 disclosure announcement and sometime prior to Office 365 general availability, when the sales cycle dictates that Office 365 would be the service actually deployed Pay close attention to individual presenter notes on each slide for important talking points and context
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Announcing Microsoft Office 365
BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES. Microsoft® Office 365 delivers the power of cloud productivity to businesses of all sizes, helping to save time, money and free up valued resources. Office 365 combines the familiar Office desktop suite with cloud-based versions of Microsoft’s next-generation communications and collaboration services: Exchange Online, SharePoint Online and Lync Online. Office 365 is simple to use and easy to administer – all backed by the robust security and guaranteed reliability you expect from a world-class service provider. Microsoft Office 365 Includes: Microsoft® Office Professional Plus The world’s leading productivity tool now seamlessly connected and delivered with cloud services – for the best productivity experience across the PC, Phone and Browser. Exchange Online Cloud-based , calendar and contacts with always-up-to-date protection from viruses and spam. SharePoint Online Cloud-based service for creating sites to connect colleagues, partners and customers. Lync Online Cloud-based instant messaging, presence, and online meeting experiences with PC-audio, video conferencing and screen sharing. Key Microsoft Office 365 Benefits: Anywhere-access to , documents, contacts, and calendars on nearly any device Work seamlessly with Microsoft Office and the other programs your users already count on everyday Business-class features including IT-level phone support, guaranteed 99.9% uptime, geo-redundancy, and disaster recovery Pay-as-you-go pricing options which give you predictability and flexibility for all or part of your organisation Latest version of Business Productivity Online Suite (BPOS), which has millions of business users today Microsoft® Office 365 for small businesses offers an easy-to-use set of web-enabled tools for small businesses, independent consultants and professionals looking for business-class productivity services. Working with the tools people know and use today, Office 365 provides anywhere access to , important documents, contacts, and calendars on nearly any device. It’s free for the first 30 days and then just $6 per user per month. Microsoft® Office 365 for enterprises brings together cloud versions of our trusted communications and collaboration software with our familiar Office Professional Plus desktop suite. It is designed to help meet your IT needs for robust security, 24/7 reliability, and user productivity. We have a variety of plans to meet the needs of businesses of all sizes and varying IT needs. Priced from $2 - $28 per month per user, each plan has the same 99.9% uptime guarantee and includes the security and support you expect from Microsoft. Office 365 offers great flexibility by allowing businesses to provide users access to only the services they need and pay-as-you-go pricing options. Microsoft® Office 365 for education provides your institution with the same great communication and collaboration experiences used in enterprises around the world while saving time and money. Microsoft Office 365 for education delivers all of this and more while training students on familiar software which employers depend upon.
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Microsoft Office 365 Value
DELIVERING THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED RESOURCES. BEST PRODUCTIVITY EXPERIENCE Work together, smarter ACCESS ANYWHERE* Solve problems from more places WORKS WITH WHAT YOU KNOW Familiar tools ROBUST SECURITY AND RELIABILITY 99.9% uptime. Guaranteed. IT CONTROL AND EFFICIENCY Keeps you in control Includes: * Access from mobile devices depends on carrier network quality and availability ** “Connect Securely” is not a guarantee of 100% connection security.”
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Productivity Feature Improvements
Flexible service offering with pay-as-you-go, per-user licensing The complete Office experience with services integration in Office 365 Simplified user set-up to preconfigure services Always the latest version of the Office apps, including Office Web Apps Familiar Office user experience to access services Rich browser experience with new Outlook Web App Improved inbox management with conversation view New personal archiving and compliance capabilities Integrated multi-mailbox search and retention policies Greater IT control with new GUI and Remote PowerShell New personal My Sites to store important documents and share expertise Greatly improved Team and Project sites New Extranet Sites to share information securely with customers and partners New Intranet sites to stay up to date on news and information Create simple public-facing web sites Expanded storage - 10GB/tenant MB/user Combines 1:1 text/voice/video chat with multiparty online meetings in a single application and service Escalate conversations into ad-hoc online meetings with audio, video, PPT upload and desktop sharing Simplified access for external meeting participants Contact photos and activity feeds Federation with Windows Live Messenger Streamlined user experience All services have been improved across the board with new services, features, capabilities, and user experience. For specific detailed information about each major service, please see the specific service and technical information documentation and presentations. Office Professional Plus is the latest 2010 version of the applications and will always be up to date, along with Office Web Apps, companion applications to Office client apps. Exchange Online, SharePoint Online, and Lync Online are all based on the 2010 server technologies. Note: Not all features are available in all subscription plans
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New Flexible Purchase Options
Monthly or annual billing options Buy only what you need and scale up or down as needed Enterprise Plans Kiosk Plans Plan E1 Plan E2 Plan E3 , Calendar, Contacts, AV/AS SharePoint Sites Conferencing IM and Presence Office Web Apps Office Professional Plus (as a service) Forms and workflow Access/Visio/Excel Services Available Add-ons: Additional document storage Additional Extranet users Blackberry Sync Service Plan K1 Plan K2 Exchange Online Kiosk SharePoint Online Kiosk Office Web Apps New flexible purchase options: Monthly or annual billing provides flexibility and control of IT costs. With monthly billing you can scale up or down as needed and only pay for what you need New feature plans help customers get the most out of the service at the best possible value. Combining an enterprise plan with a kiosk plan is easy so you can supply the capabilities needed for different user needs. Note: Plans E1 and K1 are equal to current BPOS offers, some new Office 365 features may require additional plan purchase.
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Transitioning From BPOS to Office 365
Designed for simplicity, control and trust What to Expect Migrations to Office 365 will begin shortly after Office 365 is available Customer remains in control for migration planning and scheduling Uninterrupted messaging flow Data safeguards and protection 24 x 7 IT level phone support Platform Requirements Operating System Requirements: Service Connector with .NET 2.0 or later (highly recommended) XP SP3, Vista SP2, Windows 7, Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard) Office Client Requirements: Office 2007 SP2 and above, Office 2008 for Mac & Entourage Web Services Edition, Office 2011 for Mac and Outlook 2011 for Mac, Lync 2010, Communicator for Mac Browser Requirements: Internet Explorer 7, Firefox 3.x, Safari 4.x BPOS customers will all be moved to Office 365 over time, starting shortly after Office 365 is released. Transitioning to Office 365 is designed to be as easy as possible, with the customer deciding when to move. With all the improvements and enhancements with Office 365, there are new minimum requirements to prepare for. Most customers should not any trouble preparing in advance for these requirements and since Office 2010 is delivered as part of the service upgrading is simple.
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Next Steps Get going today with the current BPOS for communications and collaboration as a cloud service Plan ahead to migrate to Office 365 when available Find out more about Microsoft Office 365 at
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1/30/2018 7:31 PM © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Flexible for Many Company Scenarios
Organisations where the majority of workers use PCs throughout the day, such as law firms, financial services, consulting, design agencies Project teams and groups working both internally and externally All Information Workers Companies that have workers without an assigned PC or easy access to and information sites, such as shop floor workers, retail workers and medical professionals Example industries include manufacturing, medical services, retail, transportation and hospitality Hybrid IW/Non-IW Companies that have disbursed branch offices or multiple locations such as retailers, banking, restaurants Easier way to deploy and manage a common communication and collaboration solution across an organisation in many separate locations Multi- location
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Easier Management & Control
Service Specific Control Fall through experience to specific services to gain similar server configurations and control. New Role Based Access Controls Multiple roles for access and administration including system admin, user accounts, billing, help desk, support and individual users. Platform Web Services New programmability layer allowing third party to interact with platform, by-passing the user interface. Remote Powershell for Exchange Online Manage the Exchange Online environment via command line, build applications that meet your business requirements and processes. Customise Collaboration Sites & Portals Visual Studio 2010 and SharePoint Designer tools for building, testing and packaging Sandboxed Solutions. The way to manage your Exchange Online environment today is using the Microsoft Online Administration Center (MOAC). The web-based interface is easy to use but currently it is fairly limited in terms of administrative power. Exchange 2010 gives you a much richer set of tools to manage and customise your Exchange Online environment. Microsoft Online Admin Center Exchange 2010 includes a number of new native web-based management features, which are collectively referred to as the “Exchange Control Panel,” which enhance the capabilities of the Microsoft Online Admin Center. Exchange Management Console: For managing an on-premises Exchange Server installation, the tool of choice for administrators has long been the Exchange Management Console. In Exchange 2010, you can use the robust capabilities of this familiar tool to manage your cross-premises Exchange environment. Remote PowerShell: With Exchange 2010, the robust scripting capabilities of PowerShell now extend to the datacenter, allowing you to manage their hosted environment across the Internet. The introduction of these management capabilities means that you can move your environment to cloud without giving up control. You can offload task while retaining control over essential management features. You can let the Microsoft datacenter staff manage servers, hardware, and storage, but still retain control over settings and configuration, and rolling out features that are visible to your org. Let’s take a closer look at each of these management tools.
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Simplified User Access
IT PRO END USERS DIRECT ACQUISITION SERVICE ADMINISTRATION WEB ACCESS SIGN IN CLIENT BPOS For the Standard offering, we will be providing a new user experience. Today, we have four different portals depending on the usage needs. In H2 2010, we will be consolidating the subscription, administration and end user portal into one. We will have role based access capabilities that will only allow users to access and see the features that they have rights too. Another significant improvement tied to the previous slide is we will be removing the need to have a sign-in client for users of ADFS or non-ADFS. End users will be able to managed their Online password (non-ADFS users) directly with the portal. To ensure end users working with Office software to have best possible experience. We will be provide customer a service connector that automatically updates the PC with the correct patches to ensure Office works well with Online. This is only required when working with Office clients. Web scenarios do not require the Service Connector. Here are some of the other key UI design goals: Consolidate Separate Experiences One site, one navigation system across the entire lifecycle of learn/try/buy/manage Getting setup is done through one site, end-to-end One login, one identity across all experiences Shared look & feel for all workloads within the platform Getting Started with Online is Easy Users don’t require a Live ID to sign-up & setup, instead reserve a namespace & login ID for themselves Users set their own initial password for their trial Initial Sign-up process is simplified and very lightweight Your prescribed setup tasks are based on your answers to a “setup assessment” Updated Information Architecture Revised organisation of top-level elements, MOCP/Marketing/MOAC are now all represented at the top level Flatter navigation scheme (2 levels instead of 3) Improved page types: Standardised, toolbar-style grids with filtering Full-page wizards & property sheets for simpler layouts & localisation options Extensible, Consistent Workload Marketing & Management Experience Workloads can create consistent Service Cataloging pages in our catalog Consistent Deep-link pages for each service organised in a common way Consistent Header link within workloads to return to the central management console OFFICE 365 Single Web Portal One place to go for subscription management, service administration and end user access. Role-based access privileges for all type of users, Sign-in client no longer needed on PC
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