1. Canadian Council for Refugees Conseil canadien pour les réfugiés
Working together on behalf of refugees and immigrants
Travaillons ensemble au service des réfugiés et des immigrants

2. Training for Moderators
A Short Guide

3. Key Responsibilities As a moderator your role is to:
Review preparations for the workshop
Help achieve workshop goals and objectives
Help create a safe space, free of bias and prejudice
Submit a short workshop report

4. In Preparation for the Workshop
Clarify workshop plans (who is speaking, what visual aids)
Review CCR positions on the topic
Read the CCR Anti-Oppression Policy
Clarify interpretation issues, prepare English/French introduction
Read the rules on photography and recording
Recruit someone to take notes for the workshop report

5. Before the Workshop Begins
Check that visual aids are working and everything else (necessary materials, equipment) is ready
Rearrange seating if helpful
Make sure interpreters (if any) have speaking notes and that resource persons who need them have headsets for simultaneous translation
Identify someone to translate interventions from other language (if no simultaneous interpretation)
Introduce yourself to speakers and interpreters and explain your role as moderator

6. At the Start of the Workshop
Welcome participants in both English and French
Explain the CCR’s commitment to anti-oppression and participation
Announce ruling on recording/photography
Remind participants to avoid acronyms and technical terms and to explain the ones they use
Ask participants to look for this sign in the workshop rooms!

7. During the Workshop
Slow speakers down if they talk too fast (check with interpreters)
Watch out for acronyms and technical terms
Make sure any photography/recording respects the policy
Make sure a diversity of people get to speak (those who have not spoken before)
Intervene promptly in case of conflict (refer to the CCR Anti-Oppression Policy)
The complaints procedure is available if needed

8. Question and Answer Period and Discussion
Participation
Encourage active contribution by first-time participants, newcomers
Remind people to introduce themselves before they speak
Avoid acronyms and technical terms
Use plain language
Encourage everyone to speak

9. Resolutions and Action Items
Resolutions and action items – what is the difference?
Resolutions are NEW policy
Action items BUILD ON existing policy or don’t involve a policy position
Use clear language to describe the process (See the moderators notes and the CCR Resolutions database)

10. At the End of the Workshop
Thank resource people and participants.
Write and submit workshop report, mentioning any planned resolutions or action items.
Thank YOU for your help in making the session a success!

11. Useful Tools for Moderators
Notes with Checklist for Moderators
CCR Anti-Oppression Policy -
CCR Audiovisual Recording and Photography Policy -
CCR Resolutions -
CCR Complaints Procedure -

12. Questions. Contact: Marisa Berry-Méndez - mberrymendez@ccrweb
Questions? Contact: Marisa Berry-Méndez - OR Colleen French -