1. Building the Future Cisco Networking Academy Program
Dated:

2. History of the Networking Academy Program
Created as a solution for schools installing networks
Problem: Schools lacked financial and human resources to manage networks
Solution: Cisco develops curriculum to train teachers, staff, and students to wire and maintain networks in their schools
August 1997: Cisco Networking Academy Program launched in the United States with 64 Academies in 7 states
A Cisco initiative helped schools design practical, cost-effective networks, but they lacked the financial and human resources to maintain them. Cisco worked with instructional designers and educators to develop a curriculum to teach educators and students how to design, build and maintain computer networks.
The Academy program launched in October 1997 with 64 Academies in the United States.
Students completed the Academy curriculum with practical skills and real experience. The program rapidly expanded to become an IT career development program.
Academies quickly spread to schools, colleges and universities, and other not-for-profit educational institutions around the world.
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3. Why is the Program Important?
Creating short-term and long-term impact in communities, one student at a time
Cisco is giving back to the community – not just because it is smart for the business, but because it’s the right thing to do.
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4. The Best of Both Worlds-Business Leadership AND Corporate Responsibility
Cisco Systems® creates social and economic value
The Networking Academy program demonstrates that information technology is changing education
Global partners combine social mission with business objectives
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5. Cisco Networking Academy Program Impact Summary Since October 1997
Academies Worldwide: 10,000+
Instructors Worldwide: 29,000+
Students Worldwide: M+
Student Successful Course Completion: M +
Total Successful Course Completion: M+
Academies Worldwide = # of educational institutions who have taught the program since 1997
Instructors Worldwide = # of instructors who have actually taught at least on Academy class in the program since 1997
Students Worldwide = Unique # of Students who have been enrolled in a course and have taken at least one exam since 1997 (this includes past classes and classes in session)
Student Successful Course Completion = Distinct # of students who have successfully completed at least one course since 1997
Total Successful course completions = Total number of courses completed by students since 1997
Countries Worldwide = Total number of countries where there have been Academies teaching since 1997
Languages Worldwide = Languages that the course has been translated into and taught since 1997
Online Exams Delivered = Exams delivered for instructor and student classes since 1997
Countries Worldwide:
Languages Worldwide:
On-Line Exams Delivered: M+
As of 27 Feb 05
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6. Our Scaling Strategy
Recruit people to ensure active presence in all countries in the region.
Keep the skills gap issue high on the political agenda … support policy initiatives
Implement government and industry partnerships to ensure Cisco does not address issues in isolation
Feedback from the team
Challenge is ALCATEL
Opportunity - turnover in the MATRA installed base
Taking into account the size of the addressable market ,IPC is a must win battle, perseverance & focus will be the key of the success, especially in france , the land of Alcatel.
This FY05, France determined to break through, and has reinforced the team dedicated to this business (including one head from EMEA dedicated to major IPC opportunities in France : Eric Chapat).
Attack on all fronts : increase account team expertise, channel readiness, focus on Alcatel , commercial IPC opportunity..

7. Operating Model Cisco provides: Schools Provide: Space Curriculum
Teachers
Students
Curriculum Integration
Curriculum
Training
Equipment
Virtual Community
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8. Program Technology Platform
As the Academy program expanded, Cisco needed a learning management system to deliver curriculum, instruction, and assessment to Academies everywhere. They created the Global Learning Network. The Cisco Networking Academy Program connects your institution to the leading innovator in global learning management systems.
The GLN provides students with a personalized learning experience and instructors with the information they need to support each student in their class. The Networking Academy Data Center delivers rich, interactive media, proficiency reporting, and personalized feedback as dynamically generated Web pages.
Educational Institutions deliver the curriculum and capture student assessments. These assessments are immediately available at the Networking Academy Data Center to help Cisco and Academy partners measure the effectiveness of the curriculum and instruction.
The GLN operates on a scalable, reliable, redundant and secure network. It will support and scale as the Cisco Networking Academy Program continues to grow.
Cisco and our partners can continue to develop new courses and material for existing courses. to deliver rich media at local area network speeds.
The GLN represents the leading edge in using information technology to deliver hands-on instruction.

9. Developing a Scalable Model
CATC's and Regionals have support agreement with Academies
Cost Recovery Model
Open training - open support
Cisco
Cisco Academy Training Center
Regional Academy
Regional Academy
Local Academy
Local Academy
Local
Academy
Local Academy
CCNA support relationships
Sponsored curriculum support relationships

10. Many Pathways and Exit Points
2 Remote Access
University
Career
4 Trouble Shooting
Enterprise Networking
1 Advanced Routing
CCNP
Security
College
Basics
WAN
3 Multilayer Switching
CCNA
High School
2 Routing
3 Switching
Wireless
Career
IT1 HP
SMB Networking
Fundamentals Courses
Career
IT2 HP
VDC
Panduit
Network Installer
Basic IT Support
System Admin
1120 Hours of Teaching

11. Partnerships Worldwide

12. Model Public-Private Partnerships
International Telecommunication Union (ITU)
Japanese International Cooperation Agency (JICA)
Peace Corps
United Nations Development Programme (UNDP)
United Nations Development Fund for Women (UNIFEM)
United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA)
United Nations Volunteers (UNV)
US Agency for International Development (USAID)
US Job Corps
Communication Workers of America
ITU
The International Telecommunication Union (ITU) launched its Internet Training Centres Initiative for Developing Countries (ITCI-DC) in May 2001 with a plan to establish a worldwide network of 50 Internet Training Centers by mid 2003.
Cisco is the pioneer corporate partner under this Initiative.
JAPANESE INTERNATIONAL COOPERATION AGENCY (JICA)
Through the TICAD Initiative (Tokyo International Conference on African Development), the Japanese International Cooperation Agency has partnered with Cisco Systems to identify target sites and fund lab equipment for Academies in Cameroon, Mauritius, Nigeria, Sierra Leone, Tanzania, Uganda, and Zambia.
US PEACE CORPS
The US Peace Corps and Cisco Systems have partnered on an individual country level to pair Peace Corps Volunteers with Academies in need of extra assistance.
Peace Corps Volunteers work with each Academy to improve communication, include females in IT, assist with Academy management skills, and to initiate community outreach.
UNDP
UNDP is one of Cisco's strategic partners in the LDC Initiative, throughout the Africa, Arab States, Asia, and Caribbean regions.
Launched in July 2000, the partnership aims to help train students in the LDCs for jobs in the Internet economy by establishing the Cisco Networking Academy Program in 40 of the world's 49 LDCs. The project is being implemented with several different UNDP regional bureaus.
UNIFEM
In Jordan, Cisco and Cisco Foundation partnered with UNIFEM and the Government of Jordan, to establish 10 Academies in Jordan.
The primary goal of the project is to create training opportunities for women and to ensure that they play an active role in the Internet economy.
Under the UNIFEM project, Local Academies will be established at a variety of organizations including community centers, NGOs, colleges and high schools.
UNRWA
Through the partnership with UNRWA and the US government, Academies have been established at UNRWA Training Centers Lebanon, Syria, West Bank, and Gaza.
All the UNRWA training centers are located in refugee camps, and the establishment of the Academy Program in the camps is providing access to training for Palestinian refugees in the region.
UNV
Over 30 UNITeS volunteers have been recruited through the Secretary General's UNITeS program, and sponsored by UNDP Africa, APDIP, UNV, Cisco Learning Institute and Cisco Corporate Philanthropy.
UNVs assist Academies to conduct community outreach and to expand to secondary cities in order to open training opportunities to a more diverse audience and raise awareness about the importance of IT in reaching sustainable development.
USAID
Under the Least Developed Country Initiative, Cisco has partnered with USAID's Leland Initiative to expand access and implement projects that will assist developing countries in Africa achieve sustainable development.
USAID has also been involved in Phase II of the LDC Initiative, and has agreed to sponsor equipment and instructor training for 75 new Cisco Networking Academies in Africa, as well as CCNP/Sponsored Curriculum in 10 countries.
In addition to USAID’s support of the LDC Initiative, the USAID Asia/Near East Bureau is committed to sponsoring new Academies in Algeria, Morocco, and Tunisia.
USAID ANE and Cisco Systems are partnering to provide $350,000 in scholarships for women in Algeria, Morocco, Tunisia, Bangladesh, Nepal, Mongolia, and Sri Lanka, to attend Academies in their country.
US Notes:
Job Corps was established in 1964 and is the nation’s largest residential employment and training program for economically disadvantaged youth, ages that continues to get significant federal funding.
Job Corps is a public-private partnership, administered by the U. S. Department of Labor (DOL), Employment & Training Administration's (ETA), Office of Youth Services (OYS).
10 Job Corps Centers offer Cisco Academy program
Cisco is a national partner of Job Corps
Working with Center Directors to help Job Corps develop a IT Careers Pathway built around the Cisco Academy curricula
CWA
The objective of this online distance-learning program is to educate thousands in the latest computer and Internet technologies while offering hands-on evaluation in CWA labs around the country. Besides managing the labs and providing proctors, CWA recruits Workforce Transition Project participants and offers job placement assistance at the end of each student’s course of
Catering to union workers, transitioning military personnel, and unemployed or underemployed members of the community, this project meets the needs of those who cannot attend regular daytime classes due to work, family schedules or being stationed on military bases throughout the world.

13. Public and Private Partnerships— Education Ecosystem
Universities, Technical Schools, Community Colleges, Public and Private High Schools
Government and International Organizations
Business
Cisco has partnered with education, business, government, and community organizations around the world to ensure that Academy students have maximum opportunities for success inside and outside of the classroom.
Successful partnering is a key component of the e-learning model, where content providers, educators, suppliers, and students are all important members of an educational ecosystem.
Cisco believes that partnering is a key success factor in the Internet Economy and has made
partnering one of its top priorities.
-To extend its strength in the education field, WWE has been engaged in building a strong ecosystem since its inception.
Examples:
Fluke: Provides state-of-the-art test equipment for Academy labs at discounted rates.
CompTIA: Provides certification and job placement opportunities for Academy students.
U.S. Departments of Education, Labor, U.S. Military,
Job Corps,
United Nations, (UNDP,
UNIFEM, UNECA,
UNESCO,
UNRWA), OAS,
World Bank, USAID
Fluke Networks
Panduit HP
Civil Society
Int’l Youth Foundation
Cisco® Learning Inst. (CLI)
Intellmex, ASAFE, AED, ITU

14. +60 MOUs Signed with Governments Across EMEA

15. The Cisco Networking Academy Program
Learning model combines curriculum, assessment, and instruction to improve student learning
Curriculum
Standards-based curriculum
Hands-on labs
Face-to-face instruction
Embedded assessment and accountability
Student
Learning
The program uses a blended learning model. Each Academy integrates high quality face-to-face teaching with hands-on lab exercises. Cisco provides multi-media delivery of challenging curricula and embedded assessment over the Internet.
It successfully prepares graduates for networking and IT related jobs in the public and private sectors, as well as for higher education in engineering, computer science, and related fields.
Assessment Instruction

16. Academy Program Curriculum
CCNA – Networking
CCNP – Networking
Fundamentals of Wireless LANs
Fundamentals of Network Security
HP IT Essentials I: PC Hardware and Software
HP IT Essentials II: Network Operating Systems
Panduit Network Infrastructure Essentials
Fundamentals of UNIX
Fundamentals of Java Programming

17. Benefits for Students Rigorous course curriculum
Know how you are doing as you go, and review challenging concepts
Both independent study and personalized instruction
Experienced, certified instructors
Hands-on experience in labs working with others and using the latest technology
Path to industry certification
Pathway to higher education
Alumni Program
Students in the Academy program learn from curriculum delivered through the Global Learning Network.
Unlike a text book, the curriculum is updated regularly with the latest technology and improvements.
Students with different learning styles have access to several modes of explanation.
Students receive feedback through comprehensive assessments where they apply their skills. They discover what they’ve learned and what they need to review.
The Academy program also has a significant hands-on component where students apply what they learn.
They build and troubleshoot real networks with access to Cisco Trained Instructors as needed.
Encourages teamwork and enhances problem solving abilities.
Students graduate from the program with a marketable skill that has been tested and evaluated prior to their first day on the job.
CertCities ranked the Cisco Academy Networking Program best overall certification program in August 2002.

18. The Cisco Networking Academy Program
The Networking Academy learning model combines curriculum, assessment, and instruction with hands-on labs to improve student learning—all mapped to IT industry certifications
Student
Learning
The program uses a blended learning model. Each Academy integrates high quality face-to-face teaching with hands-on lab exercises. Cisco provides multi-media delivery of challenging curricula and embedded assessment over the Internet.
It successfully prepares graduates for networking and IT related jobs in the public and private sectors, as well as for higher education in engineering, computer science, and related fields.
Provides preparation for networking, IT careers, and higher education in engineering, computer science, and other fields

19. Quality Support for Instructors
Cisco® Certified Academy Instructor Program
Technical and pedagogical training
Assessment data and real time feedback
Academy Connection Community
Rapid dissemination of best practices
Key Differentiator
The success of the Cisco Networking Academy Program depends on each instructor supports students in Academy labs.
The Academy Program offers unparalleled support and resources for instructors
All instructors must pass the certification exams for the courses they teach and participate in the Cisco Certified Academy Instructor program (CCAI).
Instructors receive technical and pedagogical training at Regional Academies or CATCs. Some instructors have an education background and others are more technical and need to learn classroom management techniques.
On-going, embedded assessment, means that students are constantly evaluating their progress. Instructors can see which students understand which concepts and adjust accordingly. They can move more quickly through material or slow down and offer additional exercises to improve retention.
Online resources include best practices videos where actual instructors share techniques. Resources include alternative explanations and different methods for teaching complex ideas.
Instructors join an international community of educators. They share technical expertise, teaching talent, and dedication to innovative e-learning models.
Speakers can localize with specific information about what your Academy offers in support.

20. High Expectations, Quality Assurance
Quality Assurance Plan
Established process to ensure consistent quality globally
Assists each Academy with delivery and outcomes
The Cisco Networking Academy Program has high expectations for partners and a Quality Assurance Plan to help partners meet them.
The curriculum, training, certification, and on-going support ensure consistent quality among Academy programs around the world. Academies cannot pick and choose which part of the curriculum to teach in a course. Although instructors may have access to multiple ways of teaching a particular lesson.
The plan also assists Academies with delivery and outcomes through assessment and monitoring of instruction, operations, and outcomes. The Quality Assurance Plan helps Academies comply with Cisco policies and meet or exceed standards.

21. Equalizing Opportunity
90 Academies established in 32 of the least developed countries
Women increasingly enroll in Academy classes and complete courses
Academies established in poor communities with high minority populations
Students with learning disabilities find multimedia alternatives help them keep pace
E-learning, the combination of the Internet and education, eliminates barriers of time, distance and socioeconomic status. The Academy is crossing Digital Divides around the world by establishing Academies in disadvantaged regions and recruiting target populations. Cisco is not alone and our partners make key initiatives possible:
The LDC initiative partners with international development organizations and has established 90 Academies in 32 of the world’s poorest countries.
The Gender initiative supports the recruitment and retention of women at all Academies. An Academy in the country of Jordan is helping women gain economic independence.
Academies have been established in economically disadvantaged regions with attention to recruitment and retention of minority groups.
Curriculum supports learning for persons with disabilities.

22. The Internet Changes The Way We …
Work, Live, Play and Learn
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