1. Indiana University’s Journey with Lync
Abhi Jalan
Campus Communications Infrastructure

2. About IU Located in Bloomington & Indianapolis
6 Regional (Satellite) Campuses
115,000 Students
20,000 Faculty & Staff

3. History of Unicom

4. Lync User Count

5. User Demographic

6. Lync Architecture Roles Components Front End Edge Pool Mediation
Director
Persistent Chat
Monitoring
Archiving
Standard Edition
PSTN Gateway
Session Border Controller
Reverse Proxy
Office Web Apps
SQL Mirroring
Distributed File System
Exchange Unified Messaging

7. Server Counts

8. Server Admin Counts

9. Server Breakdown By Campus By Role Bloomington – 18 Indianapolis – 18
6 Satellites – 2 each
8 Front Ends (Physical)
4 Directors
4 Edge
4 Mediation (Physical)
4 Back End SQL
4 Persistent Chat
2 Monitoring
2 SDN
2 Office Web Apps
2 File / File Share Witness
12 Standard Edition (Physical)

13. Endpoints

14. Video Conferencing

16. Wireless

17. Lync SDN API

18. e911

19. Lync Online
Perfect if you just need PC-to-PC functionality or are using Exchange Online
Some features are not available
No Enterprise Voice offering
Hybrid deployments can be complex

20. Challenges / Lessons Learned
Marketing / Evangelism / Promotion
Support
Set expectations
Complex, yet manageable
Plan, Plan, Plan, Test, Plan, Test, Deploy
Closely knit project teams
80% - 90% solution
User provisioning & de-provisioning

22. Cost Services Hardware Personnel Software PRIs Servers SIP Trunk
Service Admins
Support
Deployment
Hardware
Servers
PSTN Gateway / SBC
Endpoints
Software
Lync Server
Enterprise CAL
Lync Plus CAL

23. Federation & PIC

24. September 2014 Usage 27,000 Users (15,000 Enterprise Voice)
2,700 Common Area Phones
1.5 million Instant Messages
1.1 million Audio Calls
3,000 Video Calls
2,000 File Transfers
1,600 Desktop / Application Shares