1. Harvard Training Portal | Search. Register. Watch. Track
Harvard Training Portal | Search. Register. Watch. Track. CIO Council Update
July 25, 2016
Monday
3:10
Smith 561

2. Purpose and Intended Outcome
The Harvard Training Portal is going live today: July 25, 2016
It is a university-wide system for Faculty, Students, Staff and Affiliates: you may hear from users before we do
We want to give you enough information to respond to users, if they come to you
Intended Outcome
We need your help and support:
Understand the benefits of a university-wide training system
Understand expectations for go live
Know where to direct users
Share our commitment for continuous improvement

3. PeopleSoft Training Admin
State of learning at Harvard before July 2016
PeopleSoft Training Admin
Multiple and Disconnected Systems
LawRoom

4. After July 25, 2016 TrainingPortal.harvard.edu
One single place to access and track all of your current and historical professional learning at Harvard.
90,000 active user accounts, University-wide
700 courses available (for starters)
4,000 managers will have access to assign training plans to their teams
500 PIs will monitor required training for 8,500 people using Harvard Labs
6,500 undergraduate students will take Title IX training in August
One address for support:

5. Benefits
University-wide and for all: faculty members, students, staff, and other persons of interest and affiliates.
Easy access with the HarvardKey for 90,000 user accounts.
Better user experience: intuitive browsing and course registration, automated notifications, one place for all training.
Increased compliance with tracking and reporting for all regulatory and required training, university-wide.
Improved talent management with manager access to assign training to their team. Improves onboarding.
Reduce duplication: consolidate existing training systems, enable local training administration and integrate with other Harvard systems.

6. Expectations for go live
We expect a range of responses:
Most users will be pleased
Demand may exceed our immediate capacity
We will prioritize requests and we will address them over time
Ex: Title IX training for Students
Laboratories required to take EH&S training may need more hand-holding
EH&S is working closely with the labs
We are committed to make all necessary changes and enhancements

7. TrainingPortalHelp@harvard.edu Who to contact?
One address. Connected to ServiceNow.
Users can also always contact the IT Help Desk.
We need to hear from users!
We are committed to continue to make changes and enhance the system over the next year and going forward.
Main point: our goal is to simplify and streamline where we can whilst maintaining (and elevating) user experience

8. Professional Development
Who to contact?
Contacts for specific training and groups
Professional Development
CWD training
Lynda.com, ManageMentor
Bill Ganzenmuller, CWD
Local Training
Schools: HBS and HLC
Central Admin: CAADS, OSP, FSS, SIS
Susan Spinelli, CWD
IT Academy
IT Academy courses
Deidre O’Shea, HUIT
EH&S training
Lab Safety
Facilities in Campus Services
Will Tonery, EH&S
Main point: our goal is to simplify and streamline where we can whilst maintaining (and elevating) user experience

9. Appendix
Key Project Documents

10. Project timeline Discovery Phase – FY14 Planning Phase – FY15
Spring 2013 – Discovery funding is approved by ITCRB
December Identified training system needs across the University
Planning Phase – FY15
June Planning funding is approved by ITCRB
Aug Stakeholders provide requirements
Sept Vendor selection process starts (RFI/Demos)
Apr Implementation funding is approved by ITCRB
May Top 3 vendors selected from RFP/Demos
June SABA selected as finalist
Implementation Phase – FY16 & FY17
Phase 1 – July 2016
Replace existing systems
IT Academy
Phase 2 – Fall 2016
Research Compliance Training
Phase 3 – Spring 2017
Integrated Talent Management
Local Training Administration

11. Governance Steering Committee Sponsors Marilyn Hausammann, VP HR
Ara Tahmassian, University Chief Research Compliance Officer
Pam Caudill, Chief Research Operations Officer, HMS
Melissa Brown, Director CWD
Project Manager
Isabelle Modiano, HUIT
Project Owners
Bill Ganzenmuller, CWD
Will Tonery, EH&S
Key Advisers
Peter Baskette, HUIT
Michael Monaghan, FAD
Vendor Negotiation Team
Joe Holewa, HUIT
Bill Shanker, FAD
Ryan Fraser, HUIT
Prabhakar Ramakrishnan, HUIT
Isabelle Modiano, HUIT
Bill Ganzenmuller, HHR

12. Sponsors & Steering Committee
Project Team
Sponsors & Steering Committee
Ara Tahmassian, Pam Caudill, Marilyn Hausammann
& Melissa Brown, Peter Baskette, Michael Monaghan
Project Managers/Owners
Isabelle Modiano, Bill Ganzenmuller, Will Tonery
Working Group
Professional Development
Bill Ganzenmuller
Susan Spinelli
Talya Hoffmann
Gabi Guiterrez
Meryl Miller
IT Academy
Deidre O’Shea
Jonathan Sutton
Local training administration
Mark Seibring
Audrey Harmon
Talent Management / PeopleSoft Integration
Shekhar Kasarle
Isabelle Modiano
Technical team
Prabhakar Ramakrishnan
Rebecca Blanchard
Sirish Aramandla
Shanti Muppirala
Wenjie Wu
Jon Polaski
EHS Required Training
Will Tonery
Rich Griffiths
Karen Sardone
Pat Zudeck
Research Compliance
Amy Maltzan
EDUCE team
Griffin Fernandez
Brandon Williams
Thomas Hur
User Experience
Seth Meriam
Change Management
Julie Wilson

13. Communication task force
Acacia Matheson – HPAC, Senior Communications Officer for HUIT
Deirdre O’Shea – HUIT, IT Academy Training Program Manager
Will Tonery – Campus Services, EH&S, Senior EHSEM Programs Manager
Stephanie Nasson – FAS, Director of Admin Operations
Gina Vild – HMS, Associate Dean for Communications and External Relations
Patty Hatch – HUIT, Training and Change Management Lead
Patty Bruce – HHR, Senior HR Program Manager
Kristen Scott – CWD, Universal Manager Training, Sr. Program Manager
Esther Vegh – HHR, Communications
Amy Maltzan, Susan Spinelli and Seth Merriam – CWD Education Systems & Technology

14. Benefits Gantt Chart

16. Demo / Video https://youtu.be/zgurKY-PuCg
We are working with HPAC on a Harvard branded video. In the meantime, we have this home-made video: