1. Michael Koss Director, Health and Patient Services Pty Ltd
Digitisation in Healthcare Strategies and Approaches for Emerging Economies
Michael Koss
Director, Health and Patient Services Pty Ltd

2. CHALLENGES ON THE GROUND
Huge demand for services
Lack of easily accessible information
Time constraints on professionals
Lack of equipment
The hospital is often the first port of call for a patient

3. CHALLENGES AT AN INSTITUTIONAL LEVEL
Record keeping responsibility largely sits with the patient (paper files)
Culture change in hospitals is difficult
Disparity in the services between top tier and mid tier and public providers is increasing
Limited application of a primary model of health
Cost of training / implementation of new projects
Time for training / monitoring of new projects

4. Fragmented and localised approaches to digitisation are exacerbating the problems. It is time to go back to the drawing board.

5. Patients are the key Knowledgeable Resourceful Tech Savvy
Can be empowered and become more proactive
Want to enjoy better health
Eager to capture their experience
Patients are the key

6. The intersection between individuals and technology is the opportunity
Internet connection is accessible by most
Doctors have smart phones
The intersection between individuals and technology is the opportunity
Patients have smart devices
Medical device companies are looking for ways to reach out to broader populations
Local storage solutions for remote areas and in times of no connection to the internet

7. IS DIGITISATION A GOOD THING?

8. IS DIGITISATION A GOOD THING?
Opportunities
Challenges
Development of an electronic medical file with / for the patient
Opportunity to engage in preventative care
Greater and quicker access to information
Ability to analyse trends and performance
Attractive for medical tourists
Legal record keeping requirements
Change management
Enfranchising staff
Education of patients and staff
Capital investment / ongoing costs

9. APPROPRIATE SOLUTIONS TO MEET CHALLENGES!
Professor Butts and the Self-Operating Napkin
APPROPRIATE SOLUTIONS TO MEET CHALLENGES!

10. EXAMPLES OF PILOT USES OF EMRs
Cancer Patients
To help patients reduce the frequency of their visits to hospital
Emergency Care
To allow Drs to access information quickly
Mobile Hospital Vans
To bring efficiency to services and build up patient files

11. How we are approaching EMRs
Free web based solution (for anyone including hospitals)
Global system – not tied to one hospital or chain
Emergency access for healthcare professionals
Hybrid system, not totally digital (minimises change in processes)
Security is top tier and robust
World leading partnerships
Designed specifically for users in emerging economies
We grow with our customers

12. www.GlobalPatientPortal.com Global Patient Portal
Contact Information:
Michael Koss| Director M:
General Enquiries E:
Global Patient Portal is a product by Health and Patient Services Pty Ltd (ABN ) whose registered office is in Melbourne, Australia.