1. What is Mobile Wallet
A mobile wallet is virtual wallet, where you preload a certain amount in your account created with the mobile wallet service provider, and spend it at online and offline merchants.
For example, if you go to a coffee shop A, which is listed with XYZ mobile wallet, you can pay for your coffee through the phone. Depending on the service provider, you can also pay through app, text message, social media account or website\

2. Semi Open Mobile Wallet
Types of m-Wallet
Closed Mobile Wallet
Only for availing services from services providers e.g. Recharge/ Indian Oil Card for Petrole.
Semi Open Mobile Wallet
Wallet-Used for purchase of goods and services at any card accepting merchant location (Point of Terminal) eg. Paytm/ Mobi Qwick
Open Mobile Wallet
It can also be used for cash withdrawal & Deposit. Eg. SBI-MobiCash
Regulatory Environment
Approval from RBI is needed for launching any prepaid payment instrument (Banks have it by default)
Telecom Operators can not launch it on their own and they need a bank as a legal issuer of the wallet
KYC and nill KYC wallets allowed with restriction in certain aspects of the services

3. BSNL –SBI mObicash Mobile Wallet
MobiCash mobile Wallet is addressing the Government of India initiative of digitization.
Two most trusted brands (SBI & BSNL) joined hands to bring out a unique product which fulfills the needs of masses.
MobiCash addresses the core issue of cash transaction / BANK BRANCHES and extends the reach of the banking system by using huge retail base of BSNL.
Focusing on Rural Mobicash allows Cash In & Cash Out Features through the Retail Chain acting as an extension counters of Banks
Technology behind Mobicash is secured and user friendly.

4. MobiCash USP
Product of SBI & BSNL two Govt. PSU’S carry huge trust of Urban and Rural customer base
mObicash Mobile Wallet is the only Wallet today working on all the Access networks channels.
Web
SMS
USSD
Mobile App. Android/IOS
SBI-BSNL mObicash mobile wallet is only wallet in the country taking care of all the customers with Smart & Basic Feature Phones.

5. Mobicash Stakeholders
State Bank Of India
Legal issuer of Mobile Wallet Mobicash
Custodian of all funds in Mobicash
All marketing activities by SBI
BSNL
Provides infrastructure & space to host servers
BSNL as BC (Business Correspondent) for SBI Mobicash
Using BSNL Franchisee & Retailer Network for Distribution of Mobicash
Triotech Solutions
Technology Partner provides hardware, Software & technology of Mobicash
Scale up of the services & features of Mobicash from time to time
Helps induction of SSA / Franchisee & Retailers in the M-Wallet system
Provides Call center to help resolution of issues for BSNL/ Franchisee & Retailers

6. Joint Responsibilities
Business Development
On-Boarding of all franchisee and adding more and more retailers
Monitor daily Transactions and evaluate circle performences
Roping in of billers and merchants
Adhere to various guidelines of RBI/ TRAI/ DoT and other Government Agencies

7. Login Credential & Whitelisting Process
The Circle is required to nominated AO Cash and Franchisee Manager per SSA with their Contact details like Name, Mobile, Address and CCN/VPN IP. 
Then CCN/VPN IP will be white-listed by Triotech team on M-wallet server based at Chandigarh.
Triotech Team will create Login credentials for all the nominated officers on Mwallet server.
Post IP White-listing and Login Credential, the Circle will give access to M-wallet IP on their firewall.

8. Access to Services Franchisee: Retailer: Customer:
Web Link:
Android App link.
Retailer:
Web Link: :
Android Link::
Customer:
Android Link: Play Store
IOS Link: App Store

10. On Boarding of Retailers
Identify the Retailer in your territory.
Personal Details with the supporting documents of retailers
PAN Card (Optional)
Adhaar Card / DL/ Passport
Photo
Current work profile (Grocery Shop/Mobile & Recharge Shop/Ticketing Centres/LCO/Photostat, Others)
Submit the Retailer form with supporting documents and activation fee to BSNL Franchisee Manager.
BSNL Franchisee Manager will onboard the retailer on mwallet platform.

11. Features of m-Wallet in Phase-1
What is M-Wallet?
2/14/2018
Features of m-Wallet in Phase-1
Cash In
Cash Out
P2P
Retailer Initiated
Recharge BSNL
Pay BSNL Bill
Wallet to Wallet money transfer
Wallet to Bank Account money transfer

12. Features of m-Wallet in Phase-2
What is M-Wallet?
2/14/2018
Features of m-Wallet in Phase-2
Utility Payment (i.e. Electricity, Water, Insurance Premium Payment
Merchant Payments(Bookmyshow, Cab services, IRCTC, Bus Booking)
Recharge Other Operators
Pay Other Operator’s post-paid/Broadband Bill Payment
Cash In using Mobile/Net Banking from SBI A/c or any other Account
DBT (Direct Benefit Transfer)
MGNREGA PAYMENT
Pension Payment/Scholarship

13. Advantages for Customers
Cash In: To load his wallet, Customer don’t need any
Debit card is not required
Credit Card is not required
Net Banking is not required
Cash-in can be done at BSNL Retailers – 6 Lakhs
Cash Out: Customer can cash-out his funds via:
Any Bank a/c:
2. Cash-out can also be done at BSNL Retailers - 6 lakhs
Unbanked Population:
Customers with no bank account can use this product
Feature Phone:
Customer with “feature phone” can also use the product
Customer will avail Government Social Benefits Scheme via this product like
DBT integration
MGNREGA integration
Government Pension
SBI banking transfer option
It allows customers to transfer directly in SBI Bank a/c without any IFSC code

14. Advantages for Retailers
Cash In
Retailer will earn commission on cash in
Cash Out:
Retailer will also earn commission on cash out
Unbanked Population:
Customers with no bank account can also use the product
Feature Phone/Poor Networked Areas:
Customer with “feature phone” can also use the product in poorly connected area too.
Government Social Benefits Scheme will bring incremental business via
DBT Payment
MGNARE Payment
Government Pension Payment
Incremental Banking Remittance Business
BSNL customer will benefit from banking services
SBI Bank Transfer option where IFSC code is not required for customer

15. Expectation from BSNL
MobiCash Product Training & Education to Franchisee, FOS’s and CSP’s like Features, Fee’s, Commission structure & Benefits
Fast enrolment of Retailers as per Plan.
Maintaining decent level of Mobicash E-value for superior market service to CSP’s
Monitoring mechanism at SSA & Circle level
E- KYC readiness
Brief to Franchisee & Retailers (Guidelines)

16. SBI A/c Number for Franchisee:
For M-wallet Evalue Creation:
“BSNL M-wallet Centralized Account”
Branch at Chandigarh
SBI A/C No:
IFSC Code: SBIN
For Retailer Enrolment fee to be deposited in:
“BSNL Retailer Management Account”
Sbi A/c No:

17. TARIFF/ COMMISSION FOR FRANCHISE & RURAL DISTRIBUTERS
TARIFF/ COMMISSION CONFIDENTIAL SHEET ONLY FOR FRANCHISE ONLY
S. No.
Category of Charges 1 2 3
Customer Charges
Payment to Franchise by BC (25%)
Payment to Retailer by BC (75%)
Rate (%)
Min. (Rs.)
Max. (Rs.)
Max(Rs.)
RETAILER ASSISTED
Wallet Account opening Charges (Full KYC/E-KYC)
Rs 20
Rs 4.5
Rs 10.5
Cash In assisted by Retailer
0.50%
Rs 5
0.075%
Rs 0.75
Rs 3.00
0.225%
Rs 2.25
Rs 9.00
Cash out at Retailer
2.50%
Rs 10
Rs 50
0.375%
Rs 1.50
Rs 7.5
1.125%
Rs 22.5 4
P2P (Wallet to Wallet) assisted by Retailer 3%
Rs 12
Rs 120
0.450%
RS 1.8
Rs18
1.350%
Rs 5.4
Rs 54 5
P2P (Wallet to SBI A/cs) assisted by Retailer
Rs 1.8
Rs 18 6
P2P (Wallet to other Banks’ A/cs) assisted by Retailer
RETAILER INITIATED
Franchisee Commission
Retailer Commission
Retailer Initiated-BSNL Topup
Nil
1.375%
4.125%
Retailer Initiated-BSNL Post Bill payment
1.50%
Retailer Initiated-BSNL Landline/Broadband Bill payment
Rs 2
Rs 6
For KYC ,Profit sharing of Franchise and Retailers will be in ratio of 30:70

18. Thank You Ankur Adukia | 9599773888 | ankur.adukia@triotech.co.in
Please find below the Name, Contact and id details of Triotech Circle team for any enquiry:
Circle
Name
Profile
Mobile ID
Punjab
Vishal Ambardar
TSM
Haryana
Sanjay Pandita
Rajasthan
Vineet Kumar Tak
Bihar
Rohit Singh
All Circle
Ankur Adukia
BDM
And Call Centre number for SSA, Franchisee and Retailer is
Ankur Adukia | |