1. District Assessment & Accountability Coordinators Annual Meeting August 30 – August 31, 2017

2. TDS New Features 2017–2018
The next few slides will cover new features available in TDS on the Student Interface and TA Interface.

3. TA Interface – New Test Settings Layout
New Layout
Old Layout

4. Student Interface – New Test Settings Layout
New Layout
Old Layout

5. Student Interface – New Item Drop-down Menu (Spring 2018)

6. Student Interface – New Features
Description
Chromebook Battery Indicator
Shows the battery life and charging state of a battery on Chromebooks. Similar to what you see on a smart phone or laptop.
Student Log In Improvements
To reduce the number of login attempts, TDS will check for forbidden apps running before a student types in all of their information. (Spring 2018)
More Highlighting Colors
More options for students to choose when highlighting text. (Spring 2018)
Improved Line Reader
More reliable across multiple devices.
Print Essay Response (Practice Test Only)
Print button allows for printing essay responses in a non-secure browser. Allows teachers to use TDS as an instructional tool.

7. Password Resets 2017–2018

8. Password Resets for 2017–2018
As part of the system roll-over and for added security, all user passwords have been reset.
All user accounts from the 2016–2017 school year remain active, however, when users log into any FSA System for the first time this school year, they will need to create a new password.
If users attempt to sign in with their old password, they will receive the following error message and should follow the Forgot your password? link to change their password.
As part of the system roll-over and for added security, all user passwords have been reset. While all user accounts from the school year remain active, users will need to create a new password the first time they log into any FSA System this school year. As stated, this provides added security and will prevent users no longer associated with the district to access student data and test items.
If users attempt to sign in with their old password, they will receive an error message and should follow the Forgot your Password? link to change their password.

9. Password Resets for 2017–2018
On the login page, under “First Time Login This School Year?” section, select the Request a new one for this school year link just below the Secure Login prompt.
Enter the address associated with your FSA account.
An from AIRAST- with a link to reset your password will be sent to the address you entered in the step before.
This link will expire within 15 minutes. You will need to go through this process again if the link expires.
Follow the on-screen prompts to create a new password.
1. On the login page of any FSA System, users should select the Request a new one link under the “First Time Login This School Year?” section.
2. Enter the address associated with your FSA account.
3. An from with a link to reset your password will be sent to the address you entered in the step before.
4. This link will expire within 15 minutes. You will need to go through this process again if the link expires.
5. Follow the on-screen prompts to create a new password.

10. TIDE Updates –2018

11. Accommodations Section Updated to Match TDS

12. New Feature - Upload Accommodations
Similar to uploading students
Template provided (Excel and CSV)
Turn on/off multiple accommodations for multiple students
Available to DAC, DTC, and CBT users

13. New Feature – Upload Accommodations
Sample Excel Template contains drop-down options for Subject, Accommodation, and Value based on previous selection.

14. Viewing Accommodations on Student Search Table
Data only displays if the accommodation is turned on – will be blank otherwise

15. Answer Document Tracking Reports
Available to assist DACs with tracking the return of used and unused test and answer books.
Purpose: to identify—before student score reports are received—any discrepancies that may exist between a district’s records of what was returned and the contractor’s records of what was received.  
Posted on Fridays in TIDE ≈ 5 days after scanning begins.
CSV Format.
Report is an accumulation each week of all test/answer books received/not received at DRC.
Summary report at the end of the spreadsheet after individual student records.

16. Answer Document Tracking Reports
Two new columns, ‘Total Shipped’ and ‘% Not Returned’, added to the end of the summary report to assist districts in identifying materials not returned.
Districts and schools can filter the report at a student level (if a student tested or not within their district/school).
Using the summary report, districts can research at a school level (what schools have not returned materials for a particular grade or subject or how many missing test/answer books does the district/school have as a whole?).
Districts can filter different columns researching a particular student, the number of documents processed or even the number of documents not returned.

17. Answer Document Tracking Reports

18. Secure Browser 2017–2018

19. Secure Browser Updates
Secure Browser version 10.0 was released this summer on August 3.
Visit the FSA Portal to download the new Secure Browser.
The supported operating systems are listed on the next slide and can be found on the FSA Portal.

21. iOS 11 Release
iOS 11 release date is unknown but will likely be released in early fall.
Fall EOC and ELA Retake opens on 9/11
AIR has been working with a beta version and intends to support iOS 11 this school year.
AIR must wait for the full version to complete its testing.
Typically, we can support a major iOS release within 30 days.
It is possible that iOS 11 will be released in the middle of the test window. You may not be able to roll the device back to a previous version.
In anticipation of an iOS 11 release prior to the end of the Fall administrations, please consider turning off auto-update:
Settings  iTunes & App Store  Updates  Off

22. Chrome OS The FSA runs on versions 59 and 60.x.
Throughout the school year, we intend to support the latest 3 versions of Chrome OS.
As in the past, AIR will automatically support “point version updates” (e.g., when the OS updates from to 60.03). These point releases are minor and occur often.
However, it is good practice to upgrade your OS to the latest supported version prior to the testing window and then turn off “auto-update” until the testing window is over.

23. Help Desk

24. Spring Total Cases (calls and emails)
Help Desk
Spring Total Cases (calls and s)
13,636
10,451
Top 3 Reasons
Passwords
Session - Query
System Access
24% reduction in the number of cases year over year. Password issues were ~33% of all calls to the helpdesk. Top 3 reasons to call were 58% of all calls. Session – Query calls include questions policy, snacks, breaks, etc. This can also be used for technical issues which can include helping students log in, questions about setting up their testing environment, items not behaving correctly, loading issues, etc. System Access calls include: issues accessing FSR-R, TIDE, TDS, AVA

25. Call Categories 1

26. Spring 2016 vs 2017 April 11 – May 6, 2016: 7,070 calls
Passwords: 3,232 calls
3.2 million online tests completed
April 10 – May 5, 2017: 5,521 calls
Passwords: 2,404
3.9 million online tests completed
Grades 3 and 4 Math moved online
22% reduction in calls year over year. (24% reduction in password calls)

27. Max Concurrency

28. Max Concurrency

29. Tests Completed

30. Tests Completed

31. Score Reports

32. FSA Reports Packaging – Paper Reports
New in Spring 2017
Switched delivery vendor from UPS to King Solutions for the palletized districts. No pallets reported damaged. Delivered on time.
Reports boxed by school.
Better protection of reports during shipping- shrink wrapped, boxed in different sized boxes, use of half pallets.
Weight limit of 25 pounds per box.
Redesigned, more user friendly packing lists.
Coming up in Spring 2018
Enhanced score reports, with additional features for reporting student performance.

33. FSA Reporting System Downloadable Data Files (DAC users only)
Data files such as SAR,DAR are encrypted and password-protected
Password Requirement – Additional layer of security
Zip Software that supports encryption is required (e.g. WinZip, 7-Zip, Peazip)
The password provides an additional layer of security for your district’s student results data, which reside on the AIR servers. The PDF and Excel reports are generated from data stored in an encrypted database in real time when the button to generate a report is clicked, so they are not at risk of being hacked or compromised. District data files are pre-generated and packaged on the server and are potentially vulnerable to aggressive malicious code, so the encryption and password requirement provide additional protection to ensure your data remain secure.  Most users should have Winzip or 7-zip installed on their computers to unzip the password protected zip file.
For users who do NOT have winzip/7-zip installed on their computers and do NOT have administrative privileges to install those on their computers. They will need to use a portable .zip extractor (such as Peazip portable, or 7-zip portable.
Extracting password protected zip files using peazip:

34. FSA Reports – USBs Streamlined delivery of USB passwords through TIDE
USB passwords are now delivered via the ‘TIDE Inbox’.

35. Help Desk – fsahelpdesk@air.org or 1-866-815-7246
FSA Program Team
Kevin Murphy
Program Director
Danni Greenberg
TIDE & TDS
Ghi Crisafulli
Test Administration
Pauline Kambouris
Scoring & Reporting
Joie Tolosa
Program Support
Yanina Torres
Help Desk – or