1. The Physician as Leader and Manager
Practice Management Seminar
David Kolva, M.D.

2. Learning Objectives Understanding Concepts of Leadership.
Understanding Concepts of a Becoming a Successful Manager.
Inspirational Quotes.
Introduce SJHHC Residency Program PGY-3 Service Projects.

3. Famous Quotes # 1
“I am a leader by default, only because nature abhors a vacuum”
-Bishop Desmond Tutu

4. Traditional Leadership Concepts
Like it or not, your M.D. makes you a leader.
Office or Hospital
Community
WHY? Intelligent, unselfish, good communicators, innate drive to self-improve, team player

5. Famous Quote #2
“Management is doing things right; Leadership is doing the right things”
-Peter Drucker

6. Traditional Leadership Concepts
Define and Share Your Vision:
Leaders live in realm of tomorrow, articulate vision and encourage others to achieve common goal.
Managers implement someone else’s vision.
Classic Example is Mission Statement [Leader] and Roadmap to Improvement [Manager]

7. Famous Quotes #3
“Leadership is the art of getting someone else to do something YOU want done because HE wants to do it.”
-President Dwight D. Eisenhower

8. Traditional Leadership Concepts
Earn Your Colleagues Trust. Nurture Team Spirit.
Trust is the energy of an organization.
A Leader Builds Trust by Keeping Promises.
(HINT: write down all promises and keep in stack until done)
A Leader Builds Trust by Consistency of Values (i.e. staff satisfaction or profit)

9. Famous Quotes #4
“People ask the difference between a leader and a boss….The leader works in the open, and the boss works covertly…. The leader leads, and the boss drives.”
-President Theodore Roosevelt

10. Traditional Leadership Concepts
Distinguish Leadership from Management
Leaders Build Castles in the Sky-----for the Managers to Live In and Run.
Leaders Take Calculated Risks---Managers Minimize Risk.

11. Famous Quotes #5 “E Pluribus Unum. (Out of many, one.)”
Motto on the Seal of the United States
-Recommended by Thomas Jefferson in 1782
-originally published in 1692 in the “Gentleman’s Journal”

12. Traditional Leadership Concepts
Turn Followers into Leaders
Recruit and Nurture Colleagues for Future Success. Encourage their input.
Share decision making power as their experience grows.
Best leaders create new leaders, not followers.

13. Famous Quotes #6
“When the effective leader is finished with his work, the people say it happened naturally”.
-Lao-tsu

14. Traditional Leadership Concepts
Socially Aware Leadership =
Think “we”, not “I”
“I” accept responsibility, but “WE” get the credit.
Bring issues to group for collective problem-solving.

15. “We must become the change we want to see.”
Famous Quotes #7
“We must become the change we want to see.”
-Mahatma Ghandi

16. Traditional Leadership Concepts
Act Like a Leader
Every action is closely watched by followers.
Lead By Example in Values and Work Style.
Be On The Scene, On Time, On Task.
“Golden Rule” = Your staff will be tardy/rude/gossipy ….. if you are.
Don’t sabotage new improvements with passive-aggressive posturing or back-stabbing.

17. Famous Quotes #8
“Nearly all men can stand adversity, but if you want to test a man’s character, give him power.”
-President Abraham Lincoln

18. Traditional Leadership Concepts
Understand The Role of Power
Power is the Ability to Influence Other People.
Power Comes from Gaining Consent of Followers. (i.e. Lecture Hall)
Obvious Displays of Power Usually Backfire.
(i.e. Mutiny on the Bounty)

19. Criticize privately. Famous Quotes #9
Most Important Rule for Doctor’s Offices:
Praise publicly…
Criticize privately.
-Anonymous

20. Famous Quotes #10
“Kind words can be short and easy to speak, but their echoes are loud and endless.”
-Mother Theresa

21. Famous Quotes #11
“The quality of a leader is reflected in the standards they set for themselves.”
-Ray Kroc, President of McDonald’s

22. Traditional Leadership Concepts
Recognize Your Leadership Style and Be Able to Switch as Situation Changes
Facilitative style seeks to form consensus.
Autocratic style is decisive. (Best for times of crisis)
Charismatic style is rare. (“Natural-born leader” i.e. JFK, Gandhi)

23. Famous Quotes #12
“Not everything that is faced can be changed. But nothing can be changed until it is faced.”
-James Baldwin, Author

24. Traditional Leadership Concepts
Learn the Rules – and Obey Them
Rules define the limits of power, and suggest gray areas for innovation.
Vital to both understand the rules, but not be limited to thinking by the rules.

25. Famous Quotes #13
“Don’t be afraid to take a big step when one is indicated. You can’t cross a chasm in two small steps.”
-David Lloyd George