1. Level 3 – Locating Information
As a furnace repair technician, you must drain oil from a heating system before you can repair it. How many total gallons of oil are currently in the tank?
A gallons
B gallons
C gallons
D gallons
E gallons
Approximately how many gallons of oil does the tank hold altogether?
200 gallons
400 gallons
600 gallons
700 gallons
800 gallons

2. Level 3 – Locating Information
As a furnace repair technician, you must drain oil from a heating system before you can repair it. How many total gallons of oil are currently in the tank?
A gallons
B gallons
C gallons
D gallons
E gallons
Approximately how many gallons of oil does the tank hold altogether?
200 gallons
400 gallons
600 gallons
700 gallons
800 gallons

3. Level 3- Locating Information
You are the manager of Jim’s Auto Repair. According to the circle graph, what percentage of the cars that you have serviced have been Fords?
A. 5%
B. 10%
C. 15%
D. 25%
E. 45%
Which make of cars have you serviced the most?
Volvo
Honda
Hyundai
Ford
Toyota

4. Level 3- Locating Information
You are the manager of Jim’s Auto Repair. According to the circle graph, what percentage of the cars that you have serviced have been Fords?
A. 5%
B. 10%
C. 15%
D. 25%
E. 45%
Which make of cars have you serviced the most?
Volvo
Honda
Hyundai
Ford
Toyota

5. Level 3 - Locating Information
You are a florist in the Green Thumb Floral Shoppe. Jennie Lynn faxes in an order for a flower arrangement. She wants daisies, mums, and zinnias. The arrangement will be delivered to her cousin Ryan James at 265 E. Main Street, York, PA. Her budget is $ The message should read “Dear Ryan, Best wishes for a Happy Birthday.” Ms. Lynn’s cell phone is , and she paid using a Vista. What information is missing from the order?
A. Mr. James’ delivery address
B. Ms. Lynn’s credit card number
C. the message
D. the budget
E. the kinds of flowers
Ms. Lynn calls in to add some details to her order. She wants the flowers in fall colors and would like a small teddy bear placed at the center. Where should you write this?
beside “Message”
beside “Special instructions”
beside “Other”
beside “Mobile”
Beside “Address” under “Information of Sender”

6. Level 3 - Locating Information
You are a florist in the Green Thumb Floral Shoppe. Jennie Lynn faxes in an order for a flower arrangement. She wants daisies, mums, and zinnias. The arrangement will be delivered to her cousin Ryan James at 265 E. Main Street, York, PA. Her budget is $ The message should read “Dear Ryan, Best wishes for a Happy Birthday.” Ms. Lynn’s cell phone is , and she paid using a Vista. What information is missing from the order?
A. Mr. James’ delivery address
B. Ms. Lynn’s credit card number
C. the message
D. the budget
E. the kinds of flowers
Ms. Lynn calls in to add some details to her order. She wants the flowers in fall colors and would like a small teddy bear placed at the center. Where should you write this?
beside “Message”
beside “Special instructions”
beside “Other”
beside “Mobile”
Beside “Address” under “Information of Sender”

7. Level 3- Locating Information
7. You are an administrative support worker. You are planning a competition for an office training event. The flow chart shows what will happen at the event. When do the competitors perform the skills challenge?
A. directly after orientation
B. directly after the tests are scanned
C. directly before the tests are scanned
D. directly after the top- scoring teams go to
Round 2
E. directly before the top-scoring teams go to
What happens if a team scores 50% on the skills challenge?
The tests are scanned.
The team is in the top 10.
The teams perform the skills.
The team’s test score is added to the skill score.
The team is not recognized at the awards session.

8. Level 3- Locating Information
7. You are an administrative support worker. You are planning a competition for an office training event. The flow chart shows what will happen at the event. When do the competitors perform the skills challenge?
A. directly after orientation
B. directly after the tests are scanned
C. directly before the tests are scanned
D. directly after the top- scoring teams go to
Round 2
E. directly before the top-scoring teams go to
What happens if a team scores 50% on the skills challenge?
The tests are scanned.
The team is in the top 10.
The teams perform the skills.
The team’s test score is added to the skill score.
The team is not recognized at the awards session.