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Team Initiated Problem Solving

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1 Team Initiated Problem Solving
2014

2 Today’s Agenda Team Initiated Problem Solving (TIPS)
Meeting Foundations

3 Create Implementation
Team-Initiated Problem Solving II (TIPS II) Model Identify Problem with Precision Make Summative Evaluation Decision Identify Goal for Change Collect and Use Data Monitor Impact of Solution and Compare Against Goal Identify Solution and Create Implementation Plan with Contextual Fit The TIPS 2 model!  Implement Solution with High Integrity Meeting Foundations

4 Building Capacity and Sustainability
Hold effective meetings that use data to problem solve and plan AND that result in positive student outcomes Building Capacity and Sustainability For Social Competence, Academic Achievement, and Safety OUTCOMES PowerSchool, NCDMS, SWIS, DBR mClass AIMSweb Easy CBM RIOT Team-based, documentation, regular communication cycles SYSTEMS INFORMATION Meeting Foundations Meeting Minute Format Problem solving routine Building Capacity and Sustainability using the TIPS model to: 1. Conduct effective, efficient meetings when using academic and behavior data for problem solving and decision making. 2. Implement and evaluate solutions that result in positive effects on student achievement, social behavior and safety. a. The Information systems examples are: NC PBIS DMS, SIRS, SWIS, DBR, AIMSWeb, EASI, etc. The data are current, accurate, believable b. The Practices include the use of the meeting minute form and the problem solving process c. The System is the implementation of Meeting Foundations, the TIPS model, and the documentation of decisions, action plans, and evaluation plans PRACTICES Supporting Staff & Student Behavior and Decision Making

5 TIPS processes are generalize-able across data sets.
Brief Overview of TIPS Funded by Institute on Educational Sciences, USA Authors: Steve Newton, Anne Todd, Rob Horner, University of Oregon Bob Algozzine & Kate Algozzine, University of North Carolina at Charlotte A model for using data for problem solving and decision making that includes a systematic team process for: Organizing and conducting team meetings Problem solving and developing solutions with precision problem statements Defining action plans for implementing solutions Defining goals and evaluation plans for measuring fidelity and effectiveness (benefits to students) Documenting decisions and plans TIPS processes are generalize-able across data sets. The original research project involved schools in Wake and Mecklenburg Counties in NC, and several school systems in Oregon in

6 What do we need?

7 Elements of Meeting Foundations
Meeting starts on time Previous meeting minutes available At least 75% of team members present at start of meeting Agenda is available for all to view Roles and responsibilities of team members defined Next meeting is scheduled Meeting ends on time (unless agreement to continue) At least 75% of team members are present at end of meeting Meeting Foundations

8 Keys to Effective Meetings
1. Organization (team roles, meeting process, agenda) 2. Data (right information at right time in right format) 3. Logical Agenda Review of on-going problem solving Administrative logistics New problem solving 4. Define problems with precision 5. Build comprehensive solutions that “fit” 6. Add action plans for all solutions 7. Review fidelity and impact regularly 8. Adapt solutions in response to data We will review all 8 components.

9 Team-Initiated Problem Solving (TIPS II) Model
What, Who, When, Where, and Why? Identify Problem with Precision Compare data to goal. What next? Make Summative Evaluation Decision How do we want the problem to change? Identify Goal For Change Collect and Use Data Has the problem been solved? Monitor Impact of Solution and Compare against Goal Identify Solution and Create Implementation Plan with Contextual Fit These are the important questions we ask while moving through this model. Implement Solution with High Integrity What are we going to do to bring about desired change? Did we implement with fidelity? Meeting Foundations

10 Features of Effective Meetings
Predictability Participation Accountability Communication

11 Features of Effective Meetings
1. Predictability Defined roles, responsibilities, and expectations for the meeting Start and end on time (if meeting needs to be extended, all members agree) Agenda is used to guide meeting topics Data are reviewed in first five minutes of the meeting Next meeting is scheduled 2. Participation 75% of team members are present and engaged in topic(s) Decision makers are present when needed There should not be any guessing as to who is taking the minutes or who is supposed to provide the data or what the agenda items are. These should be set and known for every meeting. Teams must ensure that ever member can participate effectively and remain engaged. Teams must also understand what “engaged” means to each member. Teams must establish protocol for how to handle decision-making moments if the decision-makers (administrators, usually) are not present.

12 Features of Effective Meetings
3. Accountability Facilitator, Minute Taker and Data Analyst come prepared and complete responsibilities during the meeting System is used for monitoring progress of implemented solutions (review previous meeting minutes, goal setting) System is used for documenting decisions Efforts are making a difference in the lives of children/students 4. Communication All regular team members (absent or present) able to access meeting minutes within 24 hours Team members commit to practice norms/agreements Documentation (minutes/action plan) are reviewed at each meeting. Norms and team member expectations held and team members coach each other when necessary.

13 Structure of Successful Meetings
2/16/2018 Structure of Successful Meetings Start and end on time 75% of team members present and engaged in topic(s) Agenda is used to guide meeting topics Decision makers are present when needed Facilitator, Minute Taker and Data Analyst come prepared for meeting and fulfill during the meeting responsibilities System is used for monitoring progress of implemented solutions (review previous meeting minutes) System is used for documenting decisions Next meeting is scheduled All regular team members (absent or present) get access to the meeting minutes w/n 24 hours of the meeting Efforts are making a difference in the lives of children/students. This sounds simple, but it is very hard for meetings to actually start and end on time. How will your team ensure that meetings start and end on time? Use a timer? Have a strict time keeper? Develop protocol for what to do with an agenda item when time is up? If there is a small number of team members at the table, what is the agreed upon procedure for the team? What is the plan for when an additional agenda item is presented during the meeting? What is the protocol for meeting without a decision maker (administrator) present? What will happen if the facilitator, minute taker or data analyst is not prepared for the meeting? What will happen if team members did not complete tasks? How will we document our agenda, minutes and action plan? How will we ensure that we schedule meetings equitably? What will happen if the team members don’t get the minutes in a timely fashion? Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B

14 Roles for Successful Meetings
2/16/2018 Roles for Successful Meetings Core roles Facilitator Minute taker Data analyst Active team member Administrator Backup for each role Typically NOT the administrator Can one person serve multiple roles? Are there other roles needed? Are all team members culturally responsive? We need primary people with a back up person for each role needed. It is encouraged to NOT have the administrator play a primary role for facilitator, data analyst, or minute taker. Administrators need to be flexible with what might come up and it is unpredictable when a situation causes administrator absence from a planned meeting. Since we know that this might occur, let’s avoid problems and set up the roles so that the team is not dependent on administrators being at the full meetings 100% of the time. Many schools use the administrator as a co-data analyst because administrators usually have more far-reaching access to more data. If it is impossible to have every student’s ethnicity represented on the team, is it possible to have culturally responsive team members? Are all skill sets for problem solving present or easily accessible? Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

15 Roles for Successful Meetings
Facilitator Before meeting, provides agenda items to Minute Taker Starts meeting on time Determines date, time, and location of next meeting At meeting, manages the “flow” of meeting by adhering to the agenda Prompts team members (as necessary) with the TIPS problem-solving “mantra” Do we have a problem? What is the precise nature of the problem? Why does the problem exist, and what can we do about it? For problems with existing solution actions: What is the implementation status of our solution actions – Not started? Partially implemented? Implemented with fidelity? Completed? What will we do to improve implementation of our solution actions? Are implemented solution actions“working” (i.e., reducing the rate/frequency of the targeted problem to our goal level)? Is active participant in meeting The facilitator is responsible for making sure the team sticks to the agenda, topic, mission statement and action plan. This person does not need to be afraid of directing people back to the topic at hand, or reminding the team that the energy should be focused on the current agenda topic. The facilitator should be fluent in meeting foundations and the TIPS model. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

16 Roles for Successful Meetings
Data Analyst Before meeting, reviews data Identifies potential new problems with precision (What, Who, Where, When, Why) Asks Facilitator to add potential new Problems to list of agenda items for upcoming meeting At meeting, makes the following available, as appropriate Report on ODRs per day per month and “Big 5” reports (to identify/show potential new problems at broad/macro level) Provides custom reports to: Identify/show potential new problems at precise/micro level Confirm/disconfirm inferences regarding new problems Show “pre-solution” data for identified problems that do not currently have implemented solution actions Show "solution-in-process” data for problems that do have currently implemented solution actions Is active participant in meeting The data analyst must not only be comfortable pulling data reports and analyzing them, he or she must also be able to mine different data sources live, in the meeting. The data analyst must also be able to tell team members what they are looking at in the data, and feel comfortable explaining different reports to different people. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

17 Roles for Successful Meetings
Minute Taker Before meeting Collects agenda items from Facilitator Prepares meeting minutes form Is prepared to project forms via LCD projector Sets up room for meeting, table, chairs, internet connection, LCD/document camera connection Opens documents needed for the meeting (previous meeting minutes and a saved copy with current meeting date, data access as needed At meeting, asks for clarification of tasks/decisions to be recorded in meeting minutes, as necessary Is active participant in meeting After meeting Disseminates copy of completed meeting minutes to all team members within 24 hours Maintains electronic file of team documents The minute taker must be someone who is comfortable recording the important, taking suggestions from other team members, and not be sensitive to attention to spelling or grammatical errors. The minute taker must be able to do this while still actively participating in the meeting and not be afraid of typing while the minutes are projected for all to see. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

18 Roles for Successful Meetings
Team Member Before meeting, recommends agenda items to Facilitator At meeting, responds to agenda items Analyzes/interprets data; determines if a new problem exists Ensures new problems are defined with precision (What, Who, Where, When, Why) Discusses/selects solutions for new problems For problems with existing solution actions: Reports on implementation status (Not started? Partially implemented? Implemented with fidelity? Completed?) Suggests how implementation of solution actions could be improved Analyzes/interprets data to determine whether implemented solution actions are working (i.e., reducing the rate/frequency of the targeted problem to goal level)? Is active participant in meeting Team members without designated, assigned roles still must be actively engaged in the meeting and have responsibilities during the meeting. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

19 Who is Responsible? Action Person Responsible Reserve Room Facilitator
Recruit items for Agenda Review data prior to the meeting Data Analyst Reserve projector and computer for meeting Minute Taker Keep discussion focused Record Topics and Decisions on agenda/minutes Minute taker Ensure that problems are defined with precision Ensure that solutions have action plans Provide “drill down” data during discussion End on time Prepare minutes and send to all members Let’s Play Who Is Responsible!!!

20 One goal is to be able to walk into any meeting, with no prior knowledge of team/context, find and review minutes from previous meeting, and be ready to take minutes or facilitate “today’s” meeting… within 5 minutes of reviewing the previous meeting minutes. Can you do that with at least one team?

21 Documentation of Successful Meetings
2/16/2018 Documentation of Successful Meetings Meeting Demographics Date, time, team members present, team members absent Agenda Next meeting date/time/location/roles Administrative/General Information/Planning Items Topic of discussion, decisions made, responsible persons, deadlines Problem-Solving Items Problem statement, data used, determined solutions, responsible parties with timelines of implementation, goal, how/how often will progress toward goal be measured, how/how often will fidelity of implementation be measured Agenda items come in 3 types: demographics/logistics, general administrative, and problem solving. The next set of slides provides examples of what is said during a meeting and what needs to be documented. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

22 Use of Minutes in Successful Meetings
2/16/2018 Use of Minutes in Successful Meetings Documentation Logistics of meeting Agenda items for today’s meeting (and next meeting) Discussion items, decisions made, tasks and timelines assigned Problem statements, solutions/decisions/tasks Reviewing Meeting Minutes Snapshot of what happened at the previous meeting and what needs to be reviewed during the current meeting Visual Tracking of Focus Topics Prevents side conversations Prevents repetition Encourages completion of tasks Help people understand what needs to be documented and why. If someone talks the entire meeting and there is no discussion, that is a memo, not a meeting! No need to document irrelevant anecdotes like: ‘ Jason yawned after Debbie explained her problem’, or ‘Debbie rolled her eyes and sighed when we talked about the testing schedule’ What do we document? Members present, the date, time and location of meeting. Agenda items for the current meeting and the next one. Any discussions, decisions made, and/or tasks assigned. Any problem solving. AT the beginning of the meeting, the minute taker should do a quick review of the previous meeting’s minutes---action items in particular----to remind everyone what happened at the last meeting and what will be reviewed this meeting. The reason the minutes should be displayed via projector or smart board is that it keeps team members focused, encourages accurate note taking, and encourages accountability. If you know your name will be projected next to a task with a deadline, you are more likely to do it. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B. Version 2 (2012). The Team Initiated Problem Solving (TIPS) Training Manual. Educational and Community Supports, University of Oregon, unpublished training manual.

23 It does not matter which form your team uses, just that the form contains the demographics of the meeting, the agenda items, the minutes, and the action plan. It is very important that all of those components are in the same document.

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27 Where in the form would you place:
Schedule for hallway monitoring for next month Too many students in the “intensive support” for literacy Status of fights on playground in last month. Next meeting date/time. Today’s agenda Solutions for a new problem

28 Where in the Form would you place:
Staff will complete weekly fidelity checks Three students are not meeting daily CICO goal Parents are not signing CICO home report ORF scores are too low for third graders Next meeting plan for school board report

29 Progress Monitoring of TIPS
Beginning of the year, mid year and end of year: Complete the TIPS Team Fidelity of Implementation Checklist Create action plans for items that are not implemented or are in progress Use meeting minute form to document plan and monitor progress End of each meeting: Teams complete short evaluation of the meeting Document responses on meeting minute form Make adjustments as needed We monitor the students’ progress, what about the use of TIPS? 

30 Fidelity of Implementation Checklist
18 item checklist Three point rating scale Single response per team Meeting Foundations, items 1-9 Problem Solving, items 10-18 Results for overall implementation and subscale scores for Meeting Foundations and Problem Solving Use checklist criteria for each item to rate current level of implementation 30

31 The TIPS Team Implementation Checklist is a fidelity checklist that the teams can use to monitor the implementation of TIPS strategies over time. Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B

32 Page two of TIPS Team Implementation Checklist
Newton, J. S., Todd, A. W., Algozzine, K., Horner, R. H., & Algozzine, B

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34 Define a solution before defining the problem
Pitfalls to Avoid Define a solution before defining the problem Build solutions from broadly defined, or fuzzy problem statements Fail to use data to confirm/define problem Agree on a solution without building a plan for how to implement or evaluate the solution Agree on a solution but never assess if the solution was implemented Serial problem solving without decisions “Analysis Paralysis”


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