0. PSOM Faculty Wellness Interventions

1. Dimensions of Faculty Wellness
/26/17
Key: Promoting vitality and mitigating burnout requires an appreciation that there are 3 major dimensions of faculty wellness that reflect BOTH individual and institutional factors. High performing academic health care organizations will need to create a culture of wellness, efficient workplace and a tool kit to help support personal resilience.
PSOM has adopted this framework and is building out each component.

2. Promote Culture of Wellness
Created vision statement promoting the importance of culture: Engage faculty with innovative programs and space that maximize well being, enhance productivity and make Penn Medicine the preferred place to work.
Appointed institutional Faculty Wellness Committee with broad representation.
Engaged faculty in a crowdsourcing wellness campaign to identify top themes.

3. Top Themes from the Campaign
Lactation support
Faculty café/lounge
Mind and body fitness programs
Clinical navigator program
Preorder grab and go meals
Peer networking dinners
Revise Faculty Policies

4. Lactation Support
Implemented facility standard for space and equipment
All new construction supports standard
Currently addressing gaps after space and equipment inventory
Revising policies to support young mothers
Developing outreach program

5. Penn Medicine Commons A collaborative and interactive flexible space
Conference rooms
A self service café open from 7 am to 6 pm, M-F

6. Faculty Mind and Body Fitness
Leveraging nearby University fitness programs and instructors to develop new client base.
Faculty survey defined the parameters desired including:
cardio, strength training, classes, personal training, yoga
classes 6-9 am, 5-7 pm
amenities desired: lockers, showers, stuff to get ready for work, laundry service, lockable baskets for storage, bike racks
Recent pilot of fitness classes with free registration were very popular and fully subscribed.

7. Clinical Navigator Program
Goal was to provide fast, seamless navigation for faculty to access healthcare for themselves or a family member.
Launched in March 2017 as Penn Care Connects.
Backend lives in our health system call center
Faculty have a specific number to call.
45 calls in the first 6 weeks.
Most common request was for primary care services.
Recently added Pediatrics.
Highest level of feedback for this service.

8. Other Initiatives Preorder Grab and Go Meals Dependent care services
Healthy choice meals for kids and adults
Order before noon for an after 4 pm pick up from self service kiosk
Peer Networking dinners
Small groups of faculty hosted by leaders
Dependent care services
On site Childcare
Back up care for kids and adults
Snow day care
Faculty leave policy revision

9. Dimensions of Faculty Wellness

10. Efficiency of Practice
Goal: Promote life work integration for faculty by explicitly committing to reducing administrative burden and creating flexibility in the work environment.
Reducing administrative burden pilots:
for scientists: use of grant writers and manuscript reviewers, streamline research regulatory processes.
for clinicians: optimize use of EHR with scribes etc
Creating flexibility pilots:
rewards and incentives to incorporate elements of self-care and well-being.
Alternate clinic schedules that may start early or end in the evening.

11. Dimensions of Faculty Wellness

12. Personal Resilience
Beta partner with Mayo Clinic on implementing the Physician Wellness Index at an AMC:
validated, online, 9 question self-assessment tool that assesses multiple dimensions of distress.
can be used to self monitor physician well-being and gauge the effectiveness of physician wellness programs.
includes access to just-in-time local resources for physical, emotional, and mental health concerns.
currently have about 600 active users.
Other initiatives:
Added workshops and seminars on resilience strategies
Added mindfulness training
Promoting awareness of existing university resources