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Leadership Principles for Engaging People
Jon Colman redvanillalearning @Jon_RedVanilla joncolman
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Contents 1. Employee Engagement 2. A Definition of Leadership
3. Abraham Maslow’s Hierarchy of Needs 4. Motivation and 12 Questions that Matter 5. Employee Engagement 6. Who has inspired you?
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Contents 1. Employee Engagement 2. A Definition of Leadership
3. Abraham Maslow’s Hierarchy of Needs 4. Motivation and 12 Questions that Matter 5. Employee Engagement 6. Who has inspired you?
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What is Employee Engagement?
Employee engagement is a workplace approach producing the right conditions so that everyone in an organisation .... Gives of their best each day Is committed to the organisation’s goals and values Is motivated to contribute to organisational success Has an enhanced sense of their own well-being
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What is Employee Engagement?
Highly engaged employees: More customer focused More creative at work Less time off sick Care about organisation’s future Greater effort Proud of the organisation Do their best Motivated to deliver
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Contents 1. Employee Engagement 2. A Definition of Leadership
3. Abraham Maslow’s Hierarchy of Needs 4. Motivation and 12 Questions that Matter 5. Employee Engagement 6. Who has inspired you?
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A Definition of Leadership
The activity of leading a group of people or an organisation or the ability to do this. Set a clear vision Share the vision - create followers Enable people to realise the vision
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Leadership in Action Steve Buller CEO Microsoft Steve Buller – Crying on stage JK Rowling- Harvard Commencement Speech The First Follower
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Contents 1. Employee Engagement 2. A Definition of Leadership
3. Abraham Maslow’s Hierarchy of Needs 4. Motivation and 12 Questions that Matter 5. Employee Engagement 6. Who has inspired you?
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Abraham Maslow’s Hierarchy of Needs
Esteem Self esteem, self-respect, status, recognition, attention Social Belonging, acceptance, friendship Safety Security, protection from harm Physiological Hunger, thirst, shelter, bodily needs Self-Actualisation Realising one’s full potential, self-fulfilment
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Abraham Maslow’s Hierarchy of Needs
To what extent are the five levels of needs satisfied in your team and organisation? Are you able to contribute to meeting the motivational needs of others?
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Contents 1. Employee Engagement 2. A Definition of Leadership
3. Abraham Maslow’s Hierarchy of Needs 4. Motivation and 12 Questions that Matter 5. Employee Engagement 6. Who has inspired you?
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Marcus Buckingham Marcus Buckingham Born January 1966
British author, motivational speaker and business consultant. Writing based on extensive survey data from interviews with workers in countries around the world, when he worked at Gallup
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Marcus Buckingham Q12 What is expected of me at work?
Have I got the necessary materials/equipment? Do I have the opportunity to do what I do best? Have I received any recognition or praise within the last 7 days? Does my supervisor or someone at work care about me personally? Does anyone at work encourage my development?
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Marcus Buckingham Q12 Do my opinions count at work?
Does my company’s mission make me feel my job is important? Are the people I work with committed to doing quality work? Do I have a best friend at work? Has someone at work talked to me about my progress within the last 6 months? Have I had any opportunities to learn and grow within the last 12 months?
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Marcus Buckingham Q12 Are any of the questions difficult to answer positively in your team/organisation? Can you influence the answer for any of these questions?
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Strategic Narrative
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Engaging Managers
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Mick Barker, employee director at transport company First Group
Employee Voice Mick Barker, employee director at transport company First Group
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Mick Barker, employee director at transport company First Group
Integrity Mick Barker, employee director at transport company First Group
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Who has inspired you? What did the person say and do that inspired and motivated you? How did you react to this person? How did they make you behave and feel? Which end of the Management-Leadership continuum would you place this person? What, if any, leadership behaviour that this person demonstrated, would you wish to copy?
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