1. Talent, Careers and Organisations
Leveraging the business imperative in India

2. Agenda The context The challenge
The proposition - Leadership Development Program
The impact
The lessons learned
19 February 2018
[Presentation title]

3. The context India Ernst &Young Economy growing at over 8%
Growth in all sectors but particularly Technology, Infrastructure and Real Estate, and Government
Aggressive global expansion of Indian MNCs eg Tata, Bharti, Reliance
“Promotor” and entrepreneurial companies spearheading domestic expansion
Inbound growth continuing eg outsourcing, offshoring to India
Increased regulating controls impacting transactions and investments
Ernst &Young
Market leaders in professional services following combination with Anderson in 2002
Offices in 7 major cities
Aggressive competition from “Big 3”, investment banks and niche players eg PE houses
Price sensitive market
Projected growth between 20% and 250% in FY 12
Headcount
Partners
Staff
Attrition (population) %
Attrition (high performers) 18%
Recruitment ,700 in FY11
19 February 2018
[Presentation title]

4. The challenge
Hot recruitment market – Direct Admit Partnership offers from competitors significantly above market rates
Increasing attrition amongst Senior Managers (>20%) especially amongst female population
Non differentiated employment proposition
Poor Partner role models and lack of engagement
Internal Partner admissions averaging only 60% of identified talent pool
19 February 2018
[Presentation title]

5. The proposition Leadership Development Program
Pre event
Invitation from Chairman
Meeting between Participant, Reviewing Partner and “Home” Partner
The event
3 days program including business simulation
Post event
Meeting between Participant, Reviewing Partner and “Home” Partner
Self managed learning groups
Partner coach and mentoring network
New for FY 11 – People Leadership, Organisational Leadership and Account Leadership Challenge sponsored by Board
19 February 2018
[Presentation title]

6. The proposition – The event
Day 1
Day 2
Day 3
Partner Briefing
Participant Briefing
Business Simulation cont’d
Client issue meeting
Team Member meeting
Client pitch
(Actors are role players)
Feedback Sessions
Home Partner
Independent Partner
Participant
Partner Interview Preparation
Peer feedback
Self development review
Leadership in EY People Leader
Welcome and Introductions - Board Member (Partners and participants)
Business Simulation
challenges
Strategy group discussion
Chance meeting
C Suite meeting
Partner Observer Wash-up
Development messages
Master Classes
Executive Presence
Influencing
‘Why Partnership?’ interviews
Development Planning Sessions
Learning Groups (Facilitated by Learning and Development)
Dinner with Chairman an Board Members
19 February 2018
[Presentation title]

7. The impact
Very positive feedback especially on the engagement with Partners / Leadership team
Retention of higher performers at Senior Manager level improved significantly – now c5%
Partner admissions increased to 80%
EY culture strengthened (survey results)
More compelling career proposition for junior levels
19 February 2018
[Presentation title]

8. The lessons learned
Development viewed as a weakness, weakness is viewed as a failure resulting in a dilution of development messages
Quality of Partner feedback, coaching and mentoring is highly variable and is being addressed
Achieving shift in mindset from contributor to leader is much more difficult to achieve
In a fast growth environment personal development takes 3rd place after execution, service delivery and business development (what gets rewarded gets done)
Quality engagement across the firm remains a challenge
19 February 2018
[Presentation title]

9. Thank you
Questions