1. The Handbook of Logistics and Distribution Management
By Alan Rushton, Phil Croucher and Peter Baker
Figures and Tables: part 7

2. Figure 38.1 The planning and control cycle
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p702

3. Figure 38.3 Balanced scorecard: typical measurements
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p706

4. Figure 38.4 SCOR: typical performance metric development
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p707

5. Figure 38.5 Integrated supply chain metrics framework
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p708

6. Figure 38.7  The steps required to prepare and use an operating control system
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p715

7. Figure 38.8 Hierarchy of needs showing the different information requirements at the different levels of an organization
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p717

8. Figure 38.9  Hierarchical structure of a measurement system used by a household goods manufacturer
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p722

9. Figure 38.10 A measurement dashboard
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p725

10. Figure 38.11 Example of actual measurements for the dashboard
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p726

11. Figure 38.12 Process calculations for the dashboard
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p726

12. Figure 39.1  General approach
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p740

13. Figure 39.2 Typical activity centres
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p741

14. Table 39.3 Allocation matrix with costs (all product groups)
Averaged ‘Weekly’ Cost £
Unloading
Mainstore
Order Picking
Marshalling
Loading
Control
Auxiliary Services
Totals
Direct labour
516
722
1,821
486 24
168 –
3,737
Supervision
247
180 43
138
968
Buildings 60
1,102
431 74 17 8 25
1,717
Building services 70
1,406
555
102 22 10 32
2,197
Equipment
475
1,558
346 76 46
2,511
Total
1,368
4,968
3,333
918
116
324
103
11,130
General administration
– Direct
1,906
– Supplementary
1,533
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p743

15. Figure 39.3 Quality audit for a wines and spirits manufacturer using a contractor
Source: Rushton, A, Croucher, P. & Baker, P. (2017) The Handbook of Logistics and Distribution Management, 6th Edition, Kogan Page, London, p747