1. Mission
Our Mission is to provide our campus with the best college transportation experience, including safety, cleanliness of vehicles, and transactional speed.
Vision
Our vision is to reduce the cost of ownership by 25% of our total transportation costs.

2. Charter
Mission – Our Mission is to provide our campus with the best college transportation experience, including safety, cleanliness of vehicles, and transactional speed.
Burning platform – With the improvement in the way data is managed, Public Safety staff can be assigned to higher value work.
Process Description – Requests for motor pool vehicles are ed to public safety. The request are entered into a legacy data base. Each request has a paper ticket prepared for each customer. Upon the vehicle return the mileage information is taken from the ticket and recorded in the data base.
Problem Statement – This process is a decoupled and inefficient process composed of legacy and manual solutions that consumes human resources and introduces errors.
Sponsor – Derrick Singleton
Process Owner – Lavoyed Hudgins
Team Lead – Shamekia Hampton
Facilitator – Richard Smith
Team – Shamekia Hampton, Brad Cole, Sara Clements, Heather Millet, Donnie Stokely, Lawrence Sporing, Tiffany Reppert, Eilish Fannery, Kodi Mullins, Starson Audate, Kevin Cuartes, Kevin Coleman, Pedro Herrera Castro, and Arres Reilly
IT solutions around the corner?

3. SIPOC Suppliers Inputs Process Outputs Customers Faculty Staff
Students FM
Academic departments
Staff
Students FM
Accounting Dept.
Reservation Requests
Maintenance Requests
Reservation approval.
Maintenance record information.
Month end accounting information.
Legacy software that does not have a contingency for catastrophic failure
Labor intensive data sharing

4. Hi-Level Process Map Reservation requests are emailed to public safety
Requests are logged into the legacy data base
Mileage tickets are prepared for the next days vehicle requests
Mileage information is recorded in the Db. from the returned tickets.
Monthly departmental charges are distributed as required

5. CURRENT STATE VSM

6. Transition Plan
Evaluate technical solutions to determine which will eliminate the wastes identified in the VSM.
Scrub legacy data for loading into software solution.
Prepare justification for purchasing technical solution.
Develop communication plan for the users

7. FUTURE STATE VSM

8. User Training Aid
On-line video training developed in house to communicate the new technical solution and how to use the tool.
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9. Training Video

10. Summary Motor Pool Improvements Accounting month end process
Cycle time reduction-reservation process
10 min to 3 min
Cycle time reduction-month end process
2 days to 7 minutes
Accounting month end process
Cycle time reduction
3 days to 30 min

11. Summary Motor Pool Soft savings Accounting Soft savings
Reservation process
357 hours/year = $6595/year
Month end process
13.8 hours/year = $255/year
Accounting Soft savings
4.2 hours/year = $78/year
Total soft savings = $6928/year