1. Welcome! Florida Gulf Coast University
Office of Housing & Residence Life
2/21/ :44 PM
Program will:
Provide overview of the OHRL
Understand what & why we do things
Where & to whom to go to for assistance
We will be available at other events (Parents - VPC, Parent Reception & Students – Breakout Session with RD’s)
Overview of housing dept
4748 beds
WLV
SoVi
NLV
Welcome!
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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Our Vision & Mission Statement:
Vision Statement
The Office of Housing and Residence Life will provide students with an exceptional residential experience. We will accomplish this by incorporating the guiding principles of the University into our residential communities. An exceptional residential experience will better prepare students to be successful at the University and in a global community.
Mission Statement
The Office of Housing & Residence Life provides housing accommodations for a community of learners in the pursuit of an academic degree. We are committed to offering a seamless transition into a welcoming community that provides the support and resources to inspire academic achievement, student involvement and personal development.  
Our purpose is to provide a comfortable, economical, and convenient place to live while supporting personal development and academic success.
We are more than a place to live and sleep
Community of Learners
GET Involved
More satisfaction
Better retention, grades, graduation rate
Live Where You Learn!

3. Our Core Values: Live Where You Learn!
Providing contemporary housing options that are environmentally conscious, safe, clean and well-maintained
Employing a talented and well-trained staff who are dedicated to serving prospective and current residents
Managing a responsible student-centered business operation that provides efficient and effective service through the use of technology and excellent customer service
Developing a community that is supportive, promotes respect, trust, civility and acceptance for all community members
Providing services that promptly respond to the residents' needs and concerns
Promoting a holistic living/learning experience that supports personal and academic growth, provides numerous opportunities for social interaction and promotes leadership development
Status as an auxiliary service means:
No funds from University of State of FL
Need to operate much like a private business
Financially separate but operationally related to FGCU
STUDENT CENTERED
Live Where You Learn!

4. Functional Areas: Business Operations Applications Assignments
Collections
Summer Conferences
Marketing
Technology
Facilities
Work Orders
Summer Turnover
Housekeeping
Capital Projects
New Construction
Residence Life
Staff
Community Development
Community Standards
Student Involvement

5. Central Office Assignments Process Billing / Collections Maintenance
Housing Agreement
Two semesters
Summer
Billing / Collections
Rent installments
Communication
Late fees
Maintenance
Housing Portal
Work Order system
Emergency requests
Central Office located on the 2nd floor of the Commons
Open M-F 8am – 5pm
Office Responsible for Assignments
Agreement is for two semesters
Review the Terms and Conditions
Contact us by or phone
Billing Collections
Rent in 4 installments
Late fees of $25, $100 for last installment
Communication – reminders through to student
Gulfline screen – Cashier’s office website, resource
Maintenance
HOUSING PORTAL – Login from our website to perform basic business functions with our office
Work orders online through housing portal
Follow the directions on the screen
Emergency requests through RA or RA on-call

6. Residence Life Staff Community Development Student Leadership
Assist with seamless transition
Resident Assistant
Resident Director
Community Development
Student Leadership
RHA
LLC’S
Leadership thru Service
WiSTEM
Honors College
Community Standards
Residence Life
Staff
Role of the residence life staff is to assist first year students with a seamless transition from home to college.
This is accomplished is a variety of ways which we will discuss in greater detail as we move through this presentation.
Resident Assistant
Primary resource for the resident
Plan programs/activities
Connect them with others in the community
Enforce Housing and University policy
Resident Director
Full time staff who have chosen a career in Student Affairs
Live in residence
First responders to crisis that may occur in residence
Supervise the Resident Assistants

7. Move – in Tips!!!
Follow the schedule & review the move in guide on our website
We cannot accommodate early arrivals
List of What to bring/not to bring is on our website
Be thoughtful of how much you bring. No oversized vehicles
Prepare for long distances by bringing your own dollies and water
Be prepared for heat, rain & long lines
Do not plan to return to SoVi in your vehicle until after 8pm on Saturday, August 13th
Summer B Move-in
The use of electrical appliances in North Lake Village, West Lake Village, Eagle Hall, and Osprey Hall must adhere to the following guidelines:
Appliances should require no more than one thousand (1,000) watts or exceed 5 cubic feet in size. 
Space heaters and other open heating element appliances (simmering pots, hot plates, etc.) are prohibited.
Open flame appliances are prohibited.
Halogen lamps are prohibited.
Hair dryers, curling irons, and irons should be used with extreme care.
Personal mini-refrigerators must be plugged directly in to the wall and not in to a surge protector or extension cord.
Appliances permitted in the bedrooms are small microwaves, mini-refrigerators (5 cubic feet in size or less) and automatic shut-off coffeemakers.
Appliances including but not limited to, toasters, toaster ovens, electric skillets, and electric grills such as George Foreman grills are permitted so long as they are used in the kitchen/kitchenette area.
Chest freezers are not permitted.
Window AC units are not permitted.
Extension cords and adapters must contain an in-line fuse or circuit breaker.
Hoverboards
Smoke Free and Tobacco free
The use of electrical appliances in Biscayne Hall, Everglades Hall, and Palmetto Hall must adhere to the following guidelines:
Appliances including, but not limited to, toasters, toaster ovens, and electric skillets and electric grills such as George Foreman grills are permitted to be stored in the rooms; however, they may only be used in the building’s kitchen and may not be used in any student room. The appliances must be stored in a box and it must be clear that the appliance is not being used in the personal bedroom.

8. Things you should know about on-campus living…
Availability for Fall 2015/Spring 2016
Useful Tips:
Renter’s Insurance
DAS System
Laundry Services
Courtesy Shuttle / Dining Services
We are a student-centered business operation
Terms and Conditions of the Housing Agreement
We enforce deadlines & make few exceptions
The use of electrical appliances in North Lake Village, West Lake Village, Eagle Hall, and Osprey Hall must adhere to the following guidelines:
Appliances should require no more than one thousand (1,000) watts or exceed 5 cubic feet in size. 
Space heaters and other open heating element appliances (simmering pots, hot plates, etc.) are prohibited.
Open flame appliances are prohibited.
Halogen lamps are prohibited.
Hair dryers, curling irons, and irons should be used with extreme care.
Personal mini-refrigerators must be plugged directly in to the wall and not in to a surge protector or extension cord.
Appliances permitted in the bedrooms are small microwaves, mini-refrigerators (5 cubic feet in size or less) and automatic shut-off coffeemakers.
Appliances including but not limited to, toasters, toaster ovens, electric skillets, and electric grills such as George Foreman grills are permitted so long as they are used in the kitchen/kitchenette area.
Chest freezers are not permitted.
Window AC units are not permitted.
Extension cords and adapters must contain an in-line fuse or circuit breaker.
Hoverboards
Smoke Free and Tobacco free
The use of electrical appliances in Biscayne Hall, Everglades Hall, and Palmetto Hall must adhere to the following guidelines:
Appliances including, but not limited to, toasters, toaster ovens, and electric skillets and electric grills such as George Foreman grills are permitted to be stored in the rooms; however, they may only be used in the building’s kitchen and may not be used in any student room. The appliances must be stored in a box and it must be clear that the appliance is not being used in the personal bedroom.

9. Things you should know about on-campus living…
We communicate with your student often through FGCU
Community & Conduct Expectations
Students are responsible for knowing and adhering to community expectations
Roommate Relationships/Expectations
Student Centered Business
We enforce deadlines
Exceptions are not commonly made
Our policies reflect the university academic calendar and provide latitude for appropriate situations
E.g., graduates can move out later without extra cost but a student whose lease starts a week late cannot
We communicate with students first
Cannot always give you all the information you seek.
Simple “OK” from your student will do
We will provide your student with the information he/she needs.
Need to check AND his/her on campus mailbox
Community Expectations
Community Guidebook and Student Code of Conduct – students should be familiar with policies/procedures
Cannot discipline or remove another student based on anonymous report
Roommates
Mention roommate agreements & mediation
RA is a resource to setting up reasonable expectations
Communication, communication, communication
Cannot guarantee your student will have a positive roommate relationship

10. Web Site: http://fgcu.edu/Housing Welcome to FGCU! Go Eagles!
Contact Information & Resources
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Phone Number:
Web Site:
Welcome to FGCU! Go Eagles!