2. Capital Paving Inc.

3. Organization Champions
Capital Paving Leadership/Ownership Team
Geoffrey Stephens, President
Jim Kelly, Vice President
Larry Wilson, Vice President

4. The Short Story
Comprehensive organization change initiative begun in Dec. ‘06:
Establishing Capital Paving Vision & company goals.
Increasing involvement of employees in the business.
Enhancing communication, accountability and team work throughout the company.
Impact
Widescale for all salaried employees.
Now indirectly impacting hourly field employees.
Strengthened our reputation within the industry, among educational institutions and our community.

5. Impact of Coaching Value of Coaching Present
Leadership Development & Succession
Managers emerging as Leaders;
Foreman promoted to Mgr;
Engineering grad hired for succession.
Enhanced Performance
MTO Paver of the Year 2008 (unprecedented 3rd time); Toyota Test Track- significant technical accomplishment
Tangible Business Results
Increased revenue
Major 4-year Joint Venture
Team Effectiveness
Cross-functional employee Teams accomplishing self-managed projects with Leadership Team sponsorship.
Morale
More positive work environment, optimism, engagement & mutual respect.
Retention still strong.

6. Impact of Coaching Value of Coaching Present
Problem Solving Capability
Enhanced at all levels; more accountability for problem resolution.
Communication
Increased field-to-office and cross-department communication
Organizational Alignment
Strong alignment within ownership team cascaded throughout company.
Talent Attraction
New management positions added; high caliber candidates hired.
Online interviews completed by 1800 applicants with no advertising spend.
Trust in Employees
Empowerment and accountability now strong enough that 3 owners were able to be away from the business during season ramp-up.

7. Key Goals Addressed
Enhanced alignment of the three company owners/leadership team members
Established clear goals for Company’s future:
Improve work environment
Invest in Longevity- Leadership Talent
Invest in Longevity- Aggregate Reserves
Achieve Clarity of Business Focus
Demonstrate Environmental Responsibility
Build Community Presence
Maintain High Commitment to Quality
Involved managers and employees in taking on more responsibility and accountability for the business.

8. Coaching Professional
Sue Edwards
President of Development by Design
PCC (Professional Certified Coach)
ICF Member, ICF-GTA Full Supporter
Corporate Coach U
CCUCG (Corporate Coach U Certified Graduate)
Center for Right Relationships
ORSC (Organization & Relationship Systems Coaching training)